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Version 2.1 manual
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Install
Error codes
1 Typical configuration diagram
Configuration of Link Main Window
Connecting to a telephone system
Communication Environment Setup
GeneralMessage.ico ErrorMessage.ico
Various Option Settings
5 1st recovery try failed and wait 1 minute
How to
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Contents
Version June
User Guide
OfficeServ Link
User Guide
COPYRIGHT
TRADEMARKS
OfficeServ Link
Preface
About This Manual
Conventions
OfficeServ Link Version 2.1 User GuidePreface
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Table of contents
Preface
Table of contents
Chapter 2 Installation of Link
Table Of Contents
Chapter 4 Using Link
Chapter 6 Message Monitoring
Chapter 5 Link Operating State View
Various Option Settings
Chapter 1 Introduction
Overview of OfficeServ Link
Various Connections to PBX systems
OfficeServ Link Version 2.1 User GuideIntroduction
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Chapter 2 Installation of Link
Preparation for installing Link
Computer System Requirements
DCS Key Telephone Requirements
Configuration Environment
Figure 2.1 Typical configuration diagram
OpenTSP
OfficeServ
System Administration Requirements
Installation
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OfficeServ Link Version 2.1 User GuideInstallation
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InstallationOfficeServ Link Version 2.1 User Guide
OfficeServ Link Version 2.1 User GuideInstallation
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InstallationOfficeServ Link Version 2.1 User Guide
Post Installation
Installing the Link License
Checking the registered program group
Chapter 3 OfficeServ Link Settings
Executing OfficeServ Link
YES, the system booting runs the Link automatically
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Configuration of Link Main Window
Description of Link Main Window
y Link Status bar information
Figure 3.3 Status Bar
Communication Environment Setup
Connection mode to telephone system
Communication environment setup for SIM / Serial cable connections
Communication Environment Setup for TCP/IP connections
Primary speed of serial communications for each telephone system
DCS 180 SIM Type, 9600 BPS
Communication Environment Setup for user connection in standby
Figure 3.5 Status View of Ports in Use
Example of Environment Setup
Page
Figure 3.6 Example of TCP/IP connections
Option Settings
Normal option
Restriction for the currently connected users in number
General message monitoring option settings
Message Monitoring and Saving Option
Message Auto Clear Option
Automatic connection to PBX system at Link startup
SMDR/ UCD message monitoring option settings
Password Protection Option
Figure 3.11 Link indicator for message monitoring setting status
Figure 3.9 General message monitoring program
SMDR / UCD Message Exteranl Send Options
OfficeServ Call+ Function Support Option
Link State Message Display Option
Switch Link Recovery Try Count Option
Recovery Try Time Period Option
Link Display Language Option
Figure 3.12 Language mode change alarm message
Link SettingsOfficeServ Link Version 2.1 User Guide
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Chapter 4 Using Link
Check the configuration of the Phone System
Connecting to a telephone system
Telephone settings for a serial Link connection
Connecting PBX system after Setup of Communication Environment
Figure 4.1 Click on the CONNECT button
Figure 4.2 Process of connection to telephone system
GeneralMessage.ico ErrorMessage.ico
Figure 4.4 Automatic recovery message after error event
Figure 4.3 Connection success message
Figure 4.5 1st recovery try failed and wait 1 minute
Figure 4.6 recovery success
OfficeServ Link Version 2.1 User GuideMessage Monitoring
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Disconnecting to the PBX system and user
Figure 4.7 Selection of Disconnect button
Figure 4.8 Disconnection process in progress
Viewing Link state in Default mode
Chapter 5 Link Operating State View
In case that a user is currently connected
Running the Switch Message Monitor SCMonitor.exe
Chapter 6 Message Monitoring
Call processing message monitoring program
Environment Setup
Figure 6.2 Environment Setup of Switch Message Monitor Program
Figure 6.3 Main window of Switch Message Monitor
SMDR / UCD Message Monitoring Program
Figure 6.4 Monitoring program showing system messages
Running the SMDR / UCD Message Monitor SUMonitor.exe
Environment Setup
Figure 6.6 Setup of SMDR / UCD Message Monitor Environment
Figure 6.5 Executing the SMDR / UCD Message Monitor
values entered in the environment setup entries of Link
Message Monitor program were installed in
Figure 6.7 Main Window of SMDR / UCD Message Monitor
Figure 6.8 Main window of SMDR / UCD Message Monitor
Message MonitoringOfficeServ Link Version 2.1 User Guide
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name
Installing Monitoring Program on other Computer
Electronics\OfficeServ Link\Tools\MSGMonitor.exe”
Message MonitoringOfficeServ Link Version 2.1 User Guide
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Chapter 7 License Registration
Running the License Tools
Installing the License
Figure 8.3 Paste the valid license key
OfficeServ Link Version 2.1 User Guide
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Figure 8.4 Link Shutdown Check
Figure 8.5 License Registration Notification
Figure 8.8 How to check the License Status
OfficeServ Link Version 2.1 User Guide
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User Guide
Samsung OfficeServ Link
Information in this document is subject to change without notice
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