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Samsung OfficeServ Link Version 2.1 User GuideIntroduction, This page left blank intentionally

Models: Version 2.1

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OfficeServ Link Version 2.1 User GuideIntroduction

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Samsung manual OfficeServ Link Version 2.1 User GuideIntroduction, This page left blank intentionally, Page

Contents

OfficeServ Link Version JuneUser Guide User Guide COPYRIGHTTRADEMARKS OfficeServ LinkConventions PrefaceAbout This Manual Page OfficeServ Link Version 2.1 User GuidePrefaceThis page left blank intentionally Table of contents PrefaceTable of contents Chapter 2 Installation of LinkTable Of Contents Chapter 4 Using LinkChapter 6 Message Monitoring Chapter 5 Link Operating State ViewVarious Option Settings Chapter 1 IntroductionOverview of OfficeServ Link Various Connections to PBX systemsPage OfficeServ Link Version 2.1 User GuideIntroductionThis page left blank intentionally Chapter 2 Installation of Link Preparation for installing LinkComputer System Requirements DCS Key Telephone RequirementsConfiguration Environment Figure 2.1 Typical configuration diagramOpenTSP OfficeServPage System Administration RequirementsInstallation OfficeServ Link Version 2.1 User GuideInstallation PageInstallationOfficeServ Link Version 2.1 User Guide OfficeServ Link Version 2.1 User GuideInstallation PageInstallationOfficeServ Link Version 2.1 User Guide Checking the registered program group Post InstallationInstalling the Link License Chapter 3 OfficeServ Link Settings Executing OfficeServ LinkYES, the system booting runs the Link automatically PageConfiguration of Link Main Window Description of Link Main Windowy Link Status bar information Figure 3.3 Status BarCommunication Environment Setup Connection mode to telephone systemCommunication environment setup for SIM / Serial cable connections Communication Environment Setup for TCP/IP connectionsPrimary speed of serial communications for each telephone system DCS 180 SIM Type, 9600 BPSCommunication Environment Setup for user connection in standby Figure 3.5 Status View of Ports in UseFigure 3.6 Example of TCP/IP connections Example of Environment SetupPage Restriction for the currently connected users in number Option SettingsNormal option General message monitoring option settings Message Monitoring and Saving OptionMessage Auto Clear Option Automatic connection to PBX system at Link startupSMDR/ UCD message monitoring option settings Password Protection OptionFigure 3.11 Link indicator for message monitoring setting status Figure 3.9 General message monitoring programLink State Message Display Option SMDR / UCD Message Exteranl Send OptionsOfficeServ Call+ Function Support Option Switch Link Recovery Try Count Option Recovery Try Time Period OptionLink Display Language Option Figure 3.12 Language mode change alarm messagePage Link SettingsOfficeServ Link Version 2.1 User GuideThis page left blank intentionally Page Chapter 4 Using Link Check the configuration of the Phone SystemConnecting to a telephone system Telephone settings for a serial Link connectionFigure 4.2 Process of connection to telephone system Connecting PBX system after Setup of Communication EnvironmentFigure 4.1 Click on the CONNECT button Figure 4.3 Connection success message GeneralMessage.ico ErrorMessage.icoFigure 4.4 Automatic recovery message after error event Figure 4.5 1st recovery try failed and wait 1 minute Figure 4.6 recovery successOfficeServ Link Version 2.1 User GuideMessage Monitoring PageFigure 4.8 Disconnection process in progress Disconnecting to the PBX system and userFigure 4.7 Selection of Disconnect button Viewing Link state in Default mode Chapter 5 Link Operating State ViewIn case that a user is currently connected Call processing message monitoring program Running the Switch Message Monitor SCMonitor.exeChapter 6 Message Monitoring Environment Setup Figure 6.2 Environment Setup of Switch Message Monitor ProgramFigure 6.3 Main window of Switch Message Monitor SMDR / UCD Message Monitoring Program Figure 6.4 Monitoring program showing system messagesRunning the SMDR / UCD Message Monitor SUMonitor.exe Environment SetupFigure 6.6 Setup of SMDR / UCD Message Monitor Environment Figure 6.5 Executing the SMDR / UCD Message MonitorFigure 6.7 Main Window of SMDR / UCD Message Monitor values entered in the environment setup entries of LinkMessage Monitor program were installed in Figure 6.8 Main window of SMDR / UCD Message Monitor name Message MonitoringOfficeServ Link Version 2.1 User GuidePage Installing Monitoring Program on other Computer Electronics\OfficeServ Link\Tools\MSGMonitor.exe”Page Message MonitoringOfficeServ Link Version 2.1 User GuideThis page left blank intentionally Page Chapter 7 License Registration Running the License ToolsInstalling the License Figure 8.3 Paste the valid license keyOfficeServ Link Version 2.1 User Guide PageFigure 8.4 Link Shutdown Check Figure 8.5 License Registration NotificationFigure 8.8 How to check the License Status Page OfficeServ Link Version 2.1 User GuideThis page left blank intentionally User Guide Samsung OfficeServ LinkInformation in this document is subject to change without notice Visit us at