Message MonitoringOfficeServ Link Version 2.1 User Guide

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Figure 6.4 Monitoring program showing system messages

Click on the [STOP MONITORING] button [] to stop monitoring.

Click on the [CLEAR VIEW] button [] to delete the messages that are currently displayed on the window. This function does not delete messages already saved to a file.

Note

The save file option appends the message to the end of the existing file until you change the file

 

name.

 

 

SMDR / UCD Message Monitoring Program

The telephone system can provide SMDR messages and UCD messages if required to external applications for processing through an additional communications port. The SMDR / UCD message monitoring program provides the ability of monitoring such SMDR / UCD messages.

Note

For the Link to receive SMDR or UCD message from the telephone system, you have to set up the

 

MMC 804 function of the system to one of the following CTI / SMDR, CTI / UCD, CTI / S / U. The

 

purpose of this setup is to make it possible to transmit SMDR / UCD message to the Link, in the

 

form of a CTI event. Some Samsung telephone system may use the different MMC for this

 

information when configured for LAN communications. For more details, contact your Authorised

 

Samsung Reseller.

 

 

© SAMSUNG Electronics Co., Ltd.

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Samsung Version 2.1 manual Smdr / UCD Message Monitoring Program, Click on the Stop Monitoring button to stop monitoring