Message MonitoringOfficeServ Link Version 2.1 User Guide
Figure 6.4 Monitoring program showing system messages
Click on the [STOP MONITORING] button [
] to stop monitoring.
Click on the [CLEAR VIEW] button [
] to delete the messages that are currently displayed on the window. This function does not delete messages already saved to a file.
Note | The save file option appends the message to the end of the existing file until you change the file |
| name. |
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SMDR / UCD Message Monitoring Program
The telephone system can provide SMDR messages and UCD messages if required to external applications for processing through an additional communications port. The SMDR / UCD message monitoring program provides the ability of monitoring such SMDR / UCD messages.
Note | For the Link to receive SMDR or UCD message from the telephone system, you have to set up the |
| MMC 804 function of the system to one of the following CTI / SMDR, CTI / UCD, CTI / S / U. The |
| purpose of this setup is to make it possible to transmit SMDR / UCD message to the Link, in the |
| form of a CTI event. Some Samsung telephone system may use the different MMC for this |
| information when configured for LAN communications. For more details, contact your Authorised |
| Samsung Reseller. |
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© SAMSUNG Electronics Co., Ltd. | Page 41 |
