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Samsung manual Link SettingsOfficeServ Link Version 2.1 User Guide, Page

Models: Version 2.1

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Link SettingsOfficeServ Link Version 2.1 User Guide

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Samsung manual Link SettingsOfficeServ Link Version 2.1 User Guide, This page left blank intentionally, Page

Contents

OfficeServ Link Version JuneUser Guide COPYRIGHT User GuideTRADEMARKS OfficeServ LinkConventions PrefaceAbout This Manual Page OfficeServ Link Version 2.1 User GuidePrefaceThis page left blank intentionally Preface Table of contentsTable of contents Chapter 2 Installation of LinkChapter 4 Using Link Table Of ContentsChapter 6 Message Monitoring Chapter 5 Link Operating State ViewChapter 1 Introduction Various Option SettingsOverview of OfficeServ Link Various Connections to PBX systemsPage OfficeServ Link Version 2.1 User GuideIntroductionThis page left blank intentionally Preparation for installing Link Chapter 2 Installation of LinkComputer System Requirements DCS Key Telephone RequirementsFigure 2.1 Typical configuration diagram Configuration EnvironmentOpenTSP OfficeServPage System Administration RequirementsInstallation Page OfficeServ Link Version 2.1 User GuideInstallationInstallationOfficeServ Link Version 2.1 User Guide Page OfficeServ Link Version 2.1 User GuideInstallationInstallationOfficeServ Link Version 2.1 User Guide Checking the registered program group Post InstallationInstalling the Link License Executing OfficeServ Link Chapter 3 OfficeServ Link SettingsYES, the system booting runs the Link automatically PageDescription of Link Main Window Configuration of Link Main WindowFigure 3.3 Status Bar y Link Status bar informationConnection mode to telephone system Communication Environment SetupCommunication Environment Setup for TCP/IP connections Communication environment setup for SIM / Serial cable connectionsPrimary speed of serial communications for each telephone system DCS 180 SIM Type, 9600 BPSFigure 3.5 Status View of Ports in Use Communication Environment Setup for user connection in standbyFigure 3.6 Example of TCP/IP connections Example of Environment SetupPage Restriction for the currently connected users in number Option SettingsNormal option Message Monitoring and Saving Option General message monitoring option settingsMessage Auto Clear Option Automatic connection to PBX system at Link startupPassword Protection Option SMDR/ UCD message monitoring option settingsFigure 3.11 Link indicator for message monitoring setting status Figure 3.9 General message monitoring programLink State Message Display Option SMDR / UCD Message Exteranl Send OptionsOfficeServ Call+ Function Support Option Recovery Try Time Period Option Switch Link Recovery Try Count OptionLink Display Language Option Figure 3.12 Language mode change alarm messagePage Link SettingsOfficeServ Link Version 2.1 User GuideThis page left blank intentionally Page Check the configuration of the Phone System Chapter 4 Using LinkConnecting to a telephone system Telephone settings for a serial Link connectionFigure 4.2 Process of connection to telephone system Connecting PBX system after Setup of Communication EnvironmentFigure 4.1 Click on the CONNECT button Figure 4.3 Connection success message GeneralMessage.ico ErrorMessage.icoFigure 4.4 Automatic recovery message after error event Figure 4.6 recovery success Figure 4.5 1st recovery try failed and wait 1 minuteOfficeServ Link Version 2.1 User GuideMessage Monitoring PageFigure 4.8 Disconnection process in progress Disconnecting to the PBX system and userFigure 4.7 Selection of Disconnect button Chapter 5 Link Operating State View Viewing Link state in Default modeIn case that a user is currently connected Call processing message monitoring program Running the Switch Message Monitor SCMonitor.exeChapter 6 Message Monitoring Figure 6.2 Environment Setup of Switch Message Monitor Program Environment SetupFigure 6.3 Main window of Switch Message Monitor Figure 6.4 Monitoring program showing system messages SMDR / UCD Message Monitoring ProgramEnvironment Setup Running the SMDR / UCD Message Monitor SUMonitor.exeFigure 6.6 Setup of SMDR / UCD Message Monitor Environment Figure 6.5 Executing the SMDR / UCD Message MonitorFigure 6.7 Main Window of SMDR / UCD Message Monitor values entered in the environment setup entries of LinkMessage Monitor program were installed in Figure 6.8 Main window of SMDR / UCD Message Monitor name Message MonitoringOfficeServ Link Version 2.1 User GuidePage Electronics\OfficeServ Link\Tools\MSGMonitor.exe” Installing Monitoring Program on other ComputerPage Message MonitoringOfficeServ Link Version 2.1 User GuideThis page left blank intentionally Page Running the License Tools Chapter 7 License RegistrationFigure 8.3 Paste the valid license key Installing the LicensePage OfficeServ Link Version 2.1 User GuideFigure 8.4 Link Shutdown Check Figure 8.5 License Registration NotificationFigure 8.8 How to check the License Status Page OfficeServ Link Version 2.1 User GuideThis page left blank intentionally Samsung OfficeServ Link User GuideInformation in this document is subject to change without notice Visit us at