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Samsung Version 2.1 manual In case that a user is currently connected

Models: Version 2.1

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In case that a user is currently connected

Message MonitoringOfficeServ Link Version 2.1 User Guide

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yUser type

All the users connected to the Link running in inactive mode of user management are indicated as “User in inactive management”.

yConnection state

yIndicates the connection state. When it runs correctly, “Connected” is indicated.

In case that a user is currently connected

Figure 5.2 User-connected Link

Figure 5.3 User connection status window in the default mode

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Samsung Version 2.1 manual In case that a user is currently connected

Contents

User Guide Version JuneOfficeServ Link COPYRIGHT User GuideTRADEMARKS OfficeServ LinkAbout This Manual PrefaceConventions This page left blank intentionally OfficeServ Link Version 2.1 User GuidePrefacePage Preface Table of contentsTable of contents Chapter 2 Installation of LinkChapter 4 Using Link Table Of ContentsChapter 6 Message Monitoring Chapter 5 Link Operating State ViewChapter 1 Introduction Various Option SettingsOverview of OfficeServ Link Various Connections to PBX systemsThis page left blank intentionally OfficeServ Link Version 2.1 User GuideIntroductionPage Preparation for installing Link Chapter 2 Installation of LinkComputer System Requirements DCS Key Telephone RequirementsFigure 2.1 Typical configuration diagram Configuration EnvironmentOpenTSP OfficeServInstallation System Administration RequirementsPage Page OfficeServ Link Version 2.1 User GuideInstallationInstallationOfficeServ Link Version 2.1 User Guide Page OfficeServ Link Version 2.1 User GuideInstallationInstallationOfficeServ Link Version 2.1 User Guide Installing the Link License Post InstallationChecking the registered program group Executing OfficeServ Link Chapter 3 OfficeServ Link SettingsYES, the system booting runs the Link automatically PageDescription of Link Main Window Configuration of Link Main WindowFigure 3.3 Status Bar y Link Status bar informationConnection mode to telephone system Communication Environment SetupCommunication Environment Setup for TCP/IP connections Communication environment setup for SIM / Serial cable connectionsPrimary speed of serial communications for each telephone system DCS 180 SIM Type, 9600 BPSFigure 3.5 Status View of Ports in Use Communication Environment Setup for user connection in standbyPage Example of Environment SetupFigure 3.6 Example of TCP/IP connections Normal option Option SettingsRestriction for the currently connected users in number Message Monitoring and Saving Option General message monitoring option settingsMessage Auto Clear Option Automatic connection to PBX system at Link startupPassword Protection Option SMDR/ UCD message monitoring option settingsFigure 3.11 Link indicator for message monitoring setting status Figure 3.9 General message monitoring programOfficeServ Call+ Function Support Option SMDR / UCD Message Exteranl Send OptionsLink State Message Display Option Recovery Try Time Period Option Switch Link Recovery Try Count OptionLink Display Language Option Figure 3.12 Language mode change alarm messageThis page left blank intentionally Link SettingsOfficeServ Link Version 2.1 User GuidePage Page Check the configuration of the Phone System Chapter 4 Using LinkConnecting to a telephone system Telephone settings for a serial Link connectionFigure 4.1 Click on the CONNECT button Connecting PBX system after Setup of Communication EnvironmentFigure 4.2 Process of connection to telephone system Figure 4.4 Automatic recovery message after error event GeneralMessage.ico ErrorMessage.icoFigure 4.3 Connection success message Figure 4.6 recovery success Figure 4.5 1st recovery try failed and wait 1 minuteOfficeServ Link Version 2.1 User GuideMessage Monitoring PageFigure 4.7 Selection of Disconnect button Disconnecting to the PBX system and userFigure 4.8 Disconnection process in progress Chapter 5 Link Operating State View Viewing Link state in Default modeIn case that a user is currently connected Chapter 6 Message Monitoring Running the Switch Message Monitor SCMonitor.exeCall processing message monitoring program Figure 6.2 Environment Setup of Switch Message Monitor Program Environment SetupFigure 6.3 Main window of Switch Message Monitor Figure 6.4 Monitoring program showing system messages SMDR / UCD Message Monitoring ProgramEnvironment Setup Running the SMDR / UCD Message Monitor SUMonitor.exeFigure 6.6 Setup of SMDR / UCD Message Monitor Environment Figure 6.5 Executing the SMDR / UCD Message MonitorMessage Monitor program were installed in values entered in the environment setup entries of LinkFigure 6.7 Main Window of SMDR / UCD Message Monitor Figure 6.8 Main window of SMDR / UCD Message Monitor Page Message MonitoringOfficeServ Link Version 2.1 User Guidename Electronics\OfficeServ Link\Tools\MSGMonitor.exe” Installing Monitoring Program on other ComputerThis page left blank intentionally Message MonitoringOfficeServ Link Version 2.1 User GuidePage Page Running the License Tools Chapter 7 License RegistrationFigure 8.3 Paste the valid license key Installing the LicensePage OfficeServ Link Version 2.1 User GuideFigure 8.4 Link Shutdown Check Figure 8.5 License Registration NotificationFigure 8.8 How to check the License Status This page left blank intentionally OfficeServ Link Version 2.1 User GuidePage Samsung OfficeServ Link User GuideInformation in this document is subject to change without notice Visit us at