Datacom Systems VS-1200 manual Customer Service, Internet Warranty, Limits of Liability

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Customer Service

8 Customer Service

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This USERguide was written to help you get to know your new VS-1200 Series quickly and easily. We would welcome any comments or suggestions you may have regarding this USERguide. Datacom Customer Service is available via telephone, facsimile, E-mail and Web. Outside of support hours, please leave a voice message and our Customer Service Staff will return your call as soon as possible.

Tel: (315) 463-9541

Fax: (315) 463-9557

E-mail:support@datacomsystems.com

Web: http://www.datacomsystems.com

8.1Internet

Obtain additional information about Datacom Systems, Inc. at: http://www.datacomsystems.com

8.2Warranty

Datacom Systems, Inc. (DSI) warrants that the hardware which it supplies will be free from significant defects in materials and workmanship for a period of two years from the date of delivery (Warranty Period), under normal use and conditions. In the event of any such defect, you can return an item of defective hardware, freight prepaid, to DSI during the Warranty Period, and DSI will repair or replace the defective equipment and return it to you, freight prepaid. If DSI determines that the equipment is not defective, it will return it to you, freight collect. DSI shall have no responsibility for any deficiency resulting from accidents, misuse, modifications, power disturbances (including use of a power supply not specified by DSI), or various other forms of disaster, e.g., earthquakes, floods, etc.

PLEASE DO NOT ATTEMPT TO RETURN ANY ITEM PRIOR TO RECEIVING A RETURN MATERIAL AUTHORIZATION (RMA) NUMBER FROM DATACOM CUSTOMER SERVICE AT (315) 463-9541 or support@datacomsystems.com

8.3Limits of Liability

The warranties set forth above are exclusive and in lieu of all other warranties. Datacom Systems, Inc. (DSI) makes no other warranties, expressed or implied, and DSI expressly disclaims all other warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Moreover, the provisions set forth above state DSI’s entire responsibility and your sole and exclusive remedy with respect to any breach of warranty or contract.

No liability for consequential damages. Under no circumstances and under no theory of Liability shall DSI be liable for costs of procurement of substitute products or services, lost profits, lost savings, loss of information or data, or any other special, indirect, consequential or incidental damages, arising in any way out of the sale of, use of, or inability to use, any DSI product or service, even if DSI has been advised of the possibility of such damages.

© 2009 Datacom Systems Inc

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Contents USERguide Page Product Description Datacom Systems Inc VS-1200 Data Acccess SwitchTable of Contents VS-1200 Series Functional Drawing Application Hardware InstallationCustomer Service Copyright License Agreement Trademark Attribution Terms of UseProprietary Notice Certifications and MarksSafety Notices and Warnings VS-1200 Series Summary OverviewWhat Shipped? VS-1200 Series Features and BenefitsVS-1200 Series Model Specific Specifications VS-1200 Series Common SpecificationsPower Consumption 12W BTU/h Operating Range Relative Humidity 5 to 90% non-condensingPage VS-1210BT/SFP HardwareVS-1200 Series Front Panels Any-to-Any Ports PowerFront Panel Description Management Port Rear Panel DescriptionInput Power Power Switch SFP seriesSerial DB9 Rear Label BT seriesBasic Functionality Initial ConfigurationCommand Line Interface CLI Basic Commands Read Only Access Password RecoverySET Port Monitor SE PO MO TAP Show Groups SH GR Group NameShow Port Routing SH PO RO Show Users SH US Superuser Commands Configuration AccessSU SET Password SU SE PA SET Date Mmddyy # SET IP Subnet Gateway# SE PO MO 3 OFF SET Time HhmmssADD User AD US HyperTerminal Serial Port Configuration DB9Delete User Username Port Number Management Port Configuration RJ45TCP/IP Winsock Telnet IP Address ConfigurationIP Address Configuration with HyperTerminal Accessories Communications HyperTerminal VS-1200 Data Acccess Switch Initial Configuration IP Address Configuration with Telnet Network Connections Accessories Command Prompt Initial Configuration Exercise CLI Setting Ports Initial Configuration # SET Port Monitor 2 from 8,9 # SET Port Monitor 1 from 7,9# SET Port Monitor 6 from 3,4 # SET Port Monitor 5 from# SET Port Monitor 7 from # SET Port Monitor 8 fromIntallation Prerequisites Safety GuidelinesSmall Form-Factor Plug Module Removing the SFP Module Installing the SFP ModulePage Any-to-Any Connection Hardware InstallationPower Management Connection VS-1210BT-BT/SFP VS-1200 Series Functional DrawingVS-1204BT VS-1204SFP Application Gathering the Data HyperTerminal configuration exampleVS-1200 Data Acccess Switch # SET Port Monitor 9 from # SET Port Monitor 4 from# SET Port Monitor 6 from VS-1200 Data Acccess Switch Application # SET Port Monitor 6 from 1,3 # SET Port Monitor 5 from 1,3# SET Port Monitor 7 from 2,4 # SET Port Monitor 8 from 2,4Limits of Liability Customer ServiceInternet Warranty Datacom Systems Inc