Dell 4000 Hint Dellnet is not Setting Up Dellnet, Accessing the Internet, Accessing Your E-Mail

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s u p p o r t . d e l l . c o m

HINT: Dellnet is not Setting Up Dellnet™

available in certain regions.

To set up Dellnet Internet Access Service, double-click the Dellnet Signup icon on the Microsoft® Windows® desktop and follow the instructions that appear on the screen.

w w w . d e l l . c o m

HINT: Dellnet allows you to use case-sensitive passwords. Be sure that <Caps Lock> is not turned on.

Accessing the Internet

To access the Internet after completing the Dellnet registration process, double-click the Internet Explorer icon on your Windows desktop. Internet Explorer automatically initiates the Internet connection through Dellnet.

Accessing Your E-Mail

To access your Dellnet e-mail, double-click the Outlook Express icon on your Windows desktop. Click Send/Receive to download your messages from the mail server. When you download your messages, they are stored on your hard drive until you delete them.

Viewing Your Account Information

If you did not record your Dellnet user name or password, access the Dellnet Administration tool to verify or change this information:

1Click the Start button, point to Programs—>Dellnet, and then click Dellnet Administration.

2Click Next twice.

3Click Connect to connect to Dellnet.

4When the Dellnet Self-Administration page appears, click View My Account Information.

5Click Next.

6Type your Challenge Phrase answer.

7Click Next.

Your account information appears on the screen.

8Click Print to print the information or click Main Menu to go to the main menu.

14

Setting Up

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Contents Solutions Guide Hints, Notices, and Cautions Abbreviations and AcronymsContents Solving Problems Adding Parts Appendix Safety Instructions When Using Your ComputerSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Accessing Your E-Mail Hint Dellnet is not Setting Up DellnetAccessing the Internet Viewing Your Account InformationResetting E-Mail Address Settings Sending and Receiving E-MailParallel Printer Connecting a PrinterInstalling the Printer Driver Notches Windows Millennium Edition Me and Windows Turning Off the ComputerUSB Printer Swapping Devices While the Computer Is Turned Off Using the Modular BayWindows Bottom of computer Swapping Devices While Windows Is Running Microsoft Windows 98 or Windows MeSetting Up the APR to Connect to a Network Setting Up the APR for Windows Me and WindowsSetting Up the APR for Windows Setting Up Solving Problems Finding Solutions SeeSolving Problems Accessing Help Files Power Problems If the display is blank Start-Up Error MessagesVideo and Display Problems If the display is difficult to read Sunlight glare, which can cause poor picture qualityExternal Speakers Sound and Speaker ProblemsIntegrated Speakers Printer Problems If you cannot print to a parallel port printerIf you cannot print to a USB printer Modem ProblemsEnsure that the Print to the following port setting is USB Scanner Problems Touch Pad ProblemsUnexpected Characters External Keyboard ProblemsDrive Problems If you cannot save a file to a floppy diskIf you cannot play a music CD or install a program from a CD If the CD-RW drive stops writing If you have a hard drive problemIf you cannot play a DVD movie Click Check NowNetwork Problems Windows Error MessagesProgram stops responding General Program ProblemsProgram crashes Solid blue screen appears Internet Connection ProblemsIf you have a problem with your Dellnet account Modems Properties window, click Dialing PropertiesMail Problems If Your Computer Gets WetIf You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and UtilitiesReinstalling Windows Reinstalling Windows Me and WindowsReinstalling Windows Click I accept the Agreement, and then click NextSolving Problems Boot Restart Your Computer With the Drivers and Utilities CD Recreating the Hibernate File Windows 98 OnlyDelete the Old Hibernate File Create the Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Using the Advanced Port Replicator Replacing the Display CoverConnecting External Devices to the APR USBConnect a parallel device, such as a printer Connect an external monitorAPR Controls and Indicators Docking the ComputerDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Specifications MicroprocessorPorts and Connectors Audio Keyboard Track Stick AC Adapter Standard Settings System Setup PagesContact Numbers and Addresses Viewing the System Setup PagesContacting Dell Australia SydneyBelgium Brussels Austria ViennaWebsite http//support.euro.dell.com BrazilChina Xiamen Canada North York, OntarioChile Santiago Czech Republic PragueDenmark Horsholm Finland HelsinkiGermany Langen Home and Small BusinessCorporate Italy Milan Home and Small Business Hong KongIreland Bray Latin America Japan KawasakiWebsite http//support.jp.dell.com Korea Seoul Malaysia Penang LuxembourgMacau Mexico Colonia GranadaNorway Lysaker Netherlands AmsterdamNew Zealand Poland Warsaw09/091 Singapore SingaporeSouth Africa Johannesburg Southeast Asian and PacificTaiwan Sweden Upplands VasbySwitzerland Geneva ThailandBracknell A. Austin, Texas Regulatory Information Returning Items for Warranty Repair or CreditBattery Disposal NOM Information Mexico Only Warranty and Return Policy Information Información para NOM únicamente para MéxicoMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index