Dell 4000 manual Reinstalling Windows Me and Windows

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Reinstalling Windows

Reinstalling Windows Me and Windows 98

NOTICE: The Operating System CD provides options for reinstalling your Windows Me or Windows 98 Second Edition (SE) operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative.

NOTICE: To prevent conflicts with Windows Me or Windows 98, you must disable any virus protection software installed on your system before you reinstall Windows.

1Turn on the computer, and enter the system setup program as directed by a Dell technical support representative.

2In the system setup program Boot menu, change the boot sequence so that the CD or DVD drive boots first as directed by a Dell technical support representative. Then place the Operating System CD in the CD or DVD drive and close the drive tray.

3Exit the system setup program.

4At the Welcome window, click OK.

5Double-clickRefresh Windows OS.

6Click OK.

7Click OK again.

8Remove the Operating System CD from the CD or DVD drive, and click OK to restart your computer.

The Getting ready to run Windows for the first time window appears.

9If the mouse tutorial starts, press <Esc> to exit and then press <y>.

10Click the regional setting closest to where you live, and then click Next.

11Click the graphic that matches your keyboard layout, and then click Next.

Solving Problems

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Adding Parts Appendix When Using Your Computer Safety InstructionsSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Accessing the Internet Hint Dellnet is not Setting Up DellnetAccessing Your E-Mail Viewing Your Account InformationSending and Receiving E-Mail Resetting E-Mail Address SettingsConnecting a Printer Installing the Printer DriverParallel Printer Notches Turning Off the Computer USB PrinterWindows Millennium Edition Me and Windows Using the Modular Bay WindowsSwapping Devices While the Computer Is Turned Off Bottom of computer Microsoft Windows 98 or Windows Me Swapping Devices While Windows Is RunningSetting Up the APR for Windows Me and Windows Setting Up the APR to Connect to a NetworkSetting Up the APR for Windows Setting Up Solving Problems See Finding SolutionsSolving Problems Accessing Help Files Power Problems Start-Up Error Messages Video and Display ProblemsIf the display is blank Sunlight glare, which can cause poor picture quality If the display is difficult to readSound and Speaker Problems Integrated SpeakersExternal Speakers If you cannot print to a parallel port printer Printer ProblemsModem Problems Ensure that the Print to the following port setting is USBIf you cannot print to a USB printer Touch Pad Problems Scanner ProblemsDrive Problems External Keyboard ProblemsUnexpected Characters If you cannot save a file to a floppy diskIf you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If you have a hard drive problemIf the CD-RW drive stops writing Click Check NowWindows Error Messages Network ProblemsGeneral Program Problems Program crashesProgram stops responding If you have a problem with your Dellnet account Internet Connection ProblemsSolid blue screen appears Modems Properties window, click Dialing PropertiesIf Your Computer Gets Wet Mail ProblemsIf You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling Windows Me and Windows Reinstalling WindowsClick I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Recreating the Hibernate File Windows 98 Only Boot Restart Your Computer With the Drivers and Utilities CDCreate the Hibernate File Delete the Old Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Replacing the Display Cover Using the Advanced Port ReplicatorUSB Connecting External Devices to the APRConnect an external monitor Connect a parallel device, such as a printerDocking the Computer APR Controls and IndicatorsDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor SpecificationsPorts and Connectors Audio Keyboard Track Stick AC Adapter System Setup Pages Standard SettingsContacting Dell Viewing the System Setup PagesContact Numbers and Addresses Australia SydneyWebsite http//support.euro.dell.com Austria ViennaBelgium Brussels BrazilChile Santiago Canada North York, OntarioChina Xiamen Czech Republic PragueFinland Helsinki Denmark HorsholmHome and Small Business CorporateGermany Langen Hong Kong Ireland BrayItaly Milan Home and Small Business Japan Kawasaki Website http//support.jp.dell.com Korea SeoulLatin America Macau LuxembourgMalaysia Penang Mexico Colonia GranadaNew Zealand Netherlands AmsterdamNorway Lysaker Poland WarsawSouth Africa Johannesburg Singapore Singapore09/091 Southeast Asian and PacificSwitzerland Geneva Sweden Upplands VasbyTaiwan ThailandBracknell A. Austin, Texas Returning Items for Warranty Repair or Credit Battery DisposalRegulatory Information NOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index