Dell 4000 manual Power Problems

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Power Problems

CH E C K T H E PO W E R L I G H T — When the power light is blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to resume from standby mode. If the power light is off, press the power button.

CH E C K T H E B A T T E R Y — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CH E C K T H E AC A D A P T E R — Be sure that the power cable is firmly inserted into the electrical outlet and the green light on the AC adapter is on.

CO N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T —

Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

CH E C K F O R I N T E R F E R E N C E — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference: power extension cables, too many devices on a power strip, or multiple power strips connected to the same electrical outlet.

AD J U S T T H E PO W E R PR O P E R T I E S — See the Tell Me How help file or search for the keyword standby in Windows Help. To access help files, see page 28.

RE S E A T T H E M E M O R Y M O D U L E S — If your computer power light turns on but the display remains blank, you may need to reseat the memory modules (see page 61).

HINT: See the Tell Me How help file for information on standby mode.

Solving Problems

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Adding Parts Appendix When Using Your Computer Safety InstructionsSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Accessing the Internet Hint Dellnet is not Setting Up DellnetAccessing Your E-Mail Viewing Your Account InformationSending and Receiving E-Mail Resetting E-Mail Address SettingsParallel Printer Connecting a PrinterInstalling the Printer Driver Notches Windows Millennium Edition Me and Windows Turning Off the ComputerUSB Printer Swapping Devices While the Computer Is Turned Off Using the Modular BayWindows Bottom of computer Microsoft Windows 98 or Windows Me Swapping Devices While Windows Is RunningSetting Up the APR for Windows Me and Windows Setting Up the APR to Connect to a NetworkSetting Up the APR for Windows Setting Up Solving Problems See Finding SolutionsSolving Problems Accessing Help Files Power Problems If the display is blank Start-Up Error MessagesVideo and Display Problems Sunlight glare, which can cause poor picture quality If the display is difficult to readExternal Speakers Sound and Speaker ProblemsIntegrated Speakers If you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Modem ProblemsEnsure that the Print to the following port setting is USB Touch Pad Problems Scanner ProblemsDrive Problems External Keyboard ProblemsUnexpected Characters If you cannot save a file to a floppy diskIf you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If you have a hard drive problemIf the CD-RW drive stops writing Click Check NowWindows Error Messages Network ProblemsProgram stops responding General Program ProblemsProgram crashes If you have a problem with your Dellnet account Internet Connection ProblemsSolid blue screen appears Modems Properties window, click Dialing PropertiesIf Your Computer Gets Wet Mail ProblemsIf You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling Windows Me and Windows Reinstalling WindowsClick I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Recreating the Hibernate File Windows 98 Only Boot Restart Your Computer With the Drivers and Utilities CDCreate the Hibernate File Delete the Old Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Replacing the Display Cover Using the Advanced Port ReplicatorUSB Connecting External Devices to the APRConnect an external monitor Connect a parallel device, such as a printerDocking the Computer APR Controls and IndicatorsDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor SpecificationsPorts and Connectors Audio Keyboard Track Stick AC Adapter System Setup Pages Standard SettingsContacting Dell Viewing the System Setup PagesContact Numbers and Addresses Australia SydneyWebsite http//support.euro.dell.com Austria ViennaBelgium Brussels BrazilChile Santiago Canada North York, OntarioChina Xiamen Czech Republic PragueFinland Helsinki Denmark HorsholmGermany Langen Home and Small BusinessCorporate Italy Milan Home and Small Business Hong KongIreland Bray Latin America Japan KawasakiWebsite http//support.jp.dell.com Korea Seoul Macau LuxembourgMalaysia Penang Mexico Colonia GranadaNew Zealand Netherlands AmsterdamNorway Lysaker Poland WarsawSouth Africa Johannesburg Singapore Singapore09/091 Southeast Asian and PacificSwitzerland Geneva Sweden Upplands VasbyTaiwan ThailandBracknell A. Austin, Texas Regulatory Information Returning Items for Warranty Repair or CreditBattery Disposal NOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index