Dell 4000 manual Network Problems, Windows Error Messages

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Network Problems

CH E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack.

CH E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — Green indicates that the network connection is active. If the status light is not green, try replacing the network cable. Amber indicates that the network card driver is loaded and the card is detecting activity.

RE S T A R T T H E C O M P U T E R — Try to log on to the network again.

CO N T A C T Y O U R N E T W O R K A D M I N I S T R A T O R — Verify that your network

settings are correct and that the network is functioning.

Windows Error Messages

X :\ I S N O T A C C E S S I B L E . TH E D E V I C E I S N O T R E A D Y — Insert a disk into

the drive and try again.

AF I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G

C H A R A C T E R S : \ / : * ? “ < > — Do not use these characters in filenames.

Solving Problems

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Adding Parts Appendix When Using Your Computer Safety InstructionsSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Viewing Your Account Information Hint Dellnet is not Setting Up DellnetAccessing the Internet Accessing Your E-MailSending and Receiving E-Mail Resetting E-Mail Address SettingsConnecting a Printer Installing the Printer DriverParallel Printer Notches Turning Off the Computer USB PrinterWindows Millennium Edition Me and Windows Using the Modular Bay WindowsSwapping Devices While the Computer Is Turned Off Bottom of computer Microsoft Windows 98 or Windows Me Swapping Devices While Windows Is RunningSetting Up the APR for Windows Me and Windows Setting Up the APR to Connect to a NetworkSetting Up the APR for Windows Setting Up Solving Problems See Finding SolutionsSolving Problems Accessing Help Files Power Problems Start-Up Error Messages Video and Display ProblemsIf the display is blank Sunlight glare, which can cause poor picture quality If the display is difficult to readSound and Speaker Problems Integrated SpeakersExternal Speakers If you cannot print to a parallel port printer Printer ProblemsModem Problems Ensure that the Print to the following port setting is USBIf you cannot print to a USB printer Touch Pad Problems Scanner ProblemsIf you cannot save a file to a floppy disk External Keyboard ProblemsDrive Problems Unexpected CharactersIf you cannot play a music CD or install a program from a CD Click Check Now If you have a hard drive problemIf you cannot play a DVD movie If the CD-RW drive stops writingWindows Error Messages Network ProblemsGeneral Program Problems Program crashesProgram stops responding Modems Properties window, click Dialing Properties Internet Connection ProblemsIf you have a problem with your Dellnet account Solid blue screen appearsIf Your Computer Gets Wet Mail ProblemsIf You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling Windows Me and Windows Reinstalling WindowsClick I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Recreating the Hibernate File Windows 98 Only Boot Restart Your Computer With the Drivers and Utilities CDCreate the Hibernate File Delete the Old Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Replacing the Display Cover Using the Advanced Port ReplicatorUSB Connecting External Devices to the APRConnect an external monitor Connect a parallel device, such as a printerDocking the Computer APR Controls and IndicatorsDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor SpecificationsPorts and Connectors Audio Keyboard Track Stick AC Adapter System Setup Pages Standard SettingsAustralia Sydney Viewing the System Setup PagesContacting Dell Contact Numbers and AddressesBrazil Austria ViennaWebsite http//support.euro.dell.com Belgium BrusselsCzech Republic Prague Canada North York, OntarioChile Santiago China XiamenFinland Helsinki Denmark HorsholmHome and Small Business CorporateGermany Langen Hong Kong Ireland BrayItaly Milan Home and Small Business Japan Kawasaki Website http//support.jp.dell.com Korea SeoulLatin America Mexico Colonia Granada LuxembourgMacau Malaysia PenangPoland Warsaw Netherlands AmsterdamNew Zealand Norway LysakerSoutheast Asian and Pacific Singapore SingaporeSouth Africa Johannesburg 09/091Thailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell A. Austin, Texas Returning Items for Warranty Repair or Credit Battery DisposalRegulatory Information NOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index