Dell 4000 manual Contacting Dell, Viewing the System Setup Pages, Contact Numbers and Addresses

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Viewing the System Setup Pages

1Turn on (or restart) your computer.

2When the Dell logo appears, press <F2> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer (see page 18) and try again.

Contacting Dell

When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

HINT: Toll-free numbers are for use within the country for which they are listed.

Contact Numbers and Addresses

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-mail Address

Local Numbers, and

Country Code

 

Toll Free Numbers

City Code

 

 

 

 

 

Australia (Sydney)

Home and Small Business

1-300-65-55-33

International Access Code: 0011 Government and Business

toll free: 1-800-633-559

Country Code: 61

Preferred Accounts Division (PAD)

toll free: 1-800-060-889

City Code: 2

Customer Care

toll free: 1-800-819-339

 

Corporate Sales

toll free: 1-800-808-385

 

Transaction Sales

toll free: 1-800-808-312

 

Fax

toll free: 1-800-818-341

 

 

 

Appendix

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Adding Parts Appendix When Using Your Computer Safety InstructionsSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Viewing Your Account Information Hint Dellnet is not Setting Up DellnetAccessing the Internet Accessing Your E-MailSending and Receiving E-Mail Resetting E-Mail Address SettingsConnecting a Printer Installing the Printer DriverParallel Printer Notches Turning Off the Computer USB PrinterWindows Millennium Edition Me and Windows Using the Modular Bay WindowsSwapping Devices While the Computer Is Turned Off Bottom of computer Microsoft Windows 98 or Windows Me Swapping Devices While Windows Is RunningSetting Up the APR for Windows Me and Windows Setting Up the APR to Connect to a NetworkSetting Up the APR for Windows Setting Up Solving Problems See Finding SolutionsSolving Problems Accessing Help Files Power Problems Start-Up Error Messages Video and Display ProblemsIf the display is blank Sunlight glare, which can cause poor picture quality If the display is difficult to readSound and Speaker Problems Integrated SpeakersExternal Speakers If you cannot print to a parallel port printer Printer ProblemsModem Problems Ensure that the Print to the following port setting is USBIf you cannot print to a USB printer Touch Pad Problems Scanner ProblemsIf you cannot save a file to a floppy disk External Keyboard ProblemsDrive Problems Unexpected CharactersIf you cannot play a music CD or install a program from a CD Click Check Now If you have a hard drive problemIf you cannot play a DVD movie If the CD-RW drive stops writingWindows Error Messages Network ProblemsGeneral Program Problems Program crashesProgram stops responding Modems Properties window, click Dialing Properties Internet Connection ProblemsIf you have a problem with your Dellnet account Solid blue screen appearsIf Your Computer Gets Wet Mail ProblemsIf You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling Windows Me and Windows Reinstalling WindowsClick I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Recreating the Hibernate File Windows 98 Only Boot Restart Your Computer With the Drivers and Utilities CDCreate the Hibernate File Delete the Old Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Replacing the Display Cover Using the Advanced Port ReplicatorUSB Connecting External Devices to the APRConnect an external monitor Connect a parallel device, such as a printerDocking the Computer APR Controls and IndicatorsDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor SpecificationsPorts and Connectors Audio Keyboard Track Stick AC Adapter System Setup Pages Standard SettingsAustralia Sydney Viewing the System Setup PagesContacting Dell Contact Numbers and AddressesBrazil Austria ViennaWebsite http//support.euro.dell.com Belgium BrusselsCzech Republic Prague Canada North York, OntarioChile Santiago China XiamenFinland Helsinki Denmark HorsholmHome and Small Business CorporateGermany Langen Hong Kong Ireland BrayItaly Milan Home and Small Business Japan Kawasaki Website http//support.jp.dell.com Korea SeoulLatin America Mexico Colonia Granada LuxembourgMacau Malaysia PenangPoland Warsaw Netherlands AmsterdamNew Zealand Norway LysakerSoutheast Asian and Pacific Singapore SingaporeSouth Africa Johannesburg 09/091Thailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell A. Austin, Texas Returning Items for Warranty Repair or Credit Battery DisposalRegulatory Information NOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index