Dell 4000 manual Home and Small Business, Corporate, Germany Langen

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Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

France (Paris/Montpellier)	Home and Small Business
International Access Code: 00	Technical Support	0825 387 270
Country Code: 33	Customer Care	0825 823 833
City Code: (1) (4)	Switchboard	0825 004 700
	Switchboard (Alternative)	04 99 75 40 39
	Sales	0825 004 700
	Fax	0825 004 701
	Website: http://support.euro.dell.com
	E-mail: web_fr_tech@dell.com
	Corporate
	Technical Support	0825 004 719
	Customer Care	0825 338 339
	Switchboard	01 55 94 71 00
	Sales	01 55 94 71 00
	Fax	01 55 94 71 99
	Website: http://support.euro.dell.com
	E-mail: web_fr_tech@dell.com

Germany (Langen)	Technical Support	06103 766-7200
International Access Code: 00	Technical Support Fax	06103 766-9222
Country Code: 49	Home/Small Business Customer Care	0180-5-224400
City Code: 6103	Global Segment Customer Care	06103 766-9570
	Preferred Accounts Customer Care	06103 766-9420
	Large Accounts Customer Care	06103 766-9560
	Public Accounts Customer Care	06103 766-9555
	Switchboard	06103 766-7000
	Website: http://support.euro.dell.com
	E-mail: tech_support_germany@dell.com

Appendix

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Adding Parts Appendix When Using Your Computer Safety InstructionsSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Viewing Your Account Information Hint Dellnet is not Setting Up DellnetAccessing the Internet Accessing Your E-MailSending and Receiving E-Mail Resetting E-Mail Address SettingsInstalling the Printer Driver Connecting a PrinterParallel Printer Notches USB Printer Turning Off the ComputerWindows Millennium Edition Me and Windows Windows Using the Modular BaySwapping Devices While the Computer Is Turned Off Bottom of computer Microsoft Windows 98 or Windows Me Swapping Devices While Windows Is RunningSetting Up the APR for Windows Me and Windows Setting Up the APR to Connect to a NetworkSetting Up the APR for Windows Setting Up Solving Problems See Finding SolutionsSolving Problems Accessing Help Files Power Problems Video and Display Problems Start-Up Error MessagesIf the display is blank Sunlight glare, which can cause poor picture quality If the display is difficult to readIntegrated Speakers Sound and Speaker ProblemsExternal Speakers If you cannot print to a parallel port printer Printer ProblemsEnsure that the Print to the following port setting is USB Modem ProblemsIf you cannot print to a USB printer Touch Pad Problems Scanner ProblemsIf you cannot save a file to a floppy disk External Keyboard ProblemsDrive Problems Unexpected CharactersIf you cannot play a music CD or install a program from a CD Click Check Now If you have a hard drive problemIf you cannot play a DVD movie If the CD-RW drive stops writingWindows Error Messages Network ProblemsProgram crashes General Program ProblemsProgram stops responding Modems Properties window, click Dialing Properties Internet Connection ProblemsIf you have a problem with your Dellnet account Solid blue screen appearsIf Your Computer Gets Wet Mail ProblemsIf You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling Windows Me and Windows Reinstalling WindowsClick I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Recreating the Hibernate File Windows 98 Only Boot Restart Your Computer With the Drivers and Utilities CDCreate the Hibernate File Delete the Old Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Replacing the Display Cover Using the Advanced Port ReplicatorUSB Connecting External Devices to the APRConnect an external monitor Connect a parallel device, such as a printerDocking the Computer APR Controls and IndicatorsDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor SpecificationsPorts and Connectors Audio Keyboard Track Stick AC Adapter System Setup Pages Standard SettingsAustralia Sydney Viewing the System Setup PagesContacting Dell Contact Numbers and AddressesBrazil Austria ViennaWebsite http//support.euro.dell.com Belgium BrusselsCzech Republic Prague Canada North York, OntarioChile Santiago China XiamenFinland Helsinki Denmark HorsholmCorporate Home and Small BusinessGermany Langen Ireland Bray Hong KongItaly Milan Home and Small Business Website http//support.jp.dell.com Korea Seoul Japan KawasakiLatin America Mexico Colonia Granada LuxembourgMacau Malaysia PenangPoland Warsaw Netherlands AmsterdamNew Zealand Norway LysakerSoutheast Asian and Pacific Singapore SingaporeSouth Africa Johannesburg 09/091Thailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell A. Austin, Texas Battery Disposal Returning Items for Warranty Repair or CreditRegulatory Information NOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index