Dell 4000 manual Printer Problems, If you cannot print to a parallel port printer

Page 33

R U N T H E S P E A K E R S E L F -T E S T — Some speaker systems have a self-test button on the subwoofer. See the speaker documentation for self-test instructions.

MO V E T H E S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I T O R — If

your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.

EL I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

RE I N S T A L L T H E SO U N D (A U D I O ) D R I V E R — See page 44.

Printer Problems

If you cannot print to a parallel port printer

VE R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S — Ensure that the printer

cable is connected as described on page 16.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

EN S U R E T H A T T H E P R IN T E R I S T U R N E D O N — See the documentation

supplied with the printer.

VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y WI N D O W S

1 Click the Start button, point to Settings, and then click Printers.

If the printer is listed, right-click the printer icon, click Properties, and then select the Details tab.

2 Ensure that the Print to the following port: setting is LPT1 (Printer Port).

RE I N S T A L L T H E P R I N T E R D R I V E R — See page 16.

Solving Problems

33

Image 33

Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Adding Parts Appendix When Using Your Computer Safety InstructionsSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Accessing the Internet Hint Dellnet is not Setting Up DellnetAccessing Your E-Mail Viewing Your Account InformationSending and Receiving E-Mail Resetting E-Mail Address SettingsConnecting a Printer Installing the Printer DriverParallel Printer Notches Turning Off the Computer USB PrinterWindows Millennium Edition Me and Windows Using the Modular Bay WindowsSwapping Devices While the Computer Is Turned Off Bottom of computer Microsoft Windows 98 or Windows Me Swapping Devices While Windows Is RunningSetting Up the APR for Windows Me and Windows Setting Up the APR to Connect to a NetworkSetting Up the APR for Windows Setting Up Solving Problems See Finding SolutionsSolving Problems Accessing Help Files Power Problems Start-Up Error Messages Video and Display ProblemsIf the display is blank Sunlight glare, which can cause poor picture quality If the display is difficult to readSound and Speaker Problems Integrated SpeakersExternal Speakers If you cannot print to a parallel port printer Printer ProblemsModem Problems Ensure that the Print to the following port setting is USBIf you cannot print to a USB printer Touch Pad Problems Scanner ProblemsDrive Problems External Keyboard ProblemsUnexpected Characters If you cannot save a file to a floppy diskIf you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If you have a hard drive problemIf the CD-RW drive stops writing Click Check NowWindows Error Messages Network ProblemsGeneral Program Problems Program crashesProgram stops responding If you have a problem with your Dellnet account Internet Connection ProblemsSolid blue screen appears Modems Properties window, click Dialing PropertiesIf Your Computer Gets Wet Mail ProblemsIf You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling Windows Me and Windows Reinstalling WindowsClick I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Recreating the Hibernate File Windows 98 Only Boot Restart Your Computer With the Drivers and Utilities CDCreate the Hibernate File Delete the Old Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Replacing the Display Cover Using the Advanced Port ReplicatorUSB Connecting External Devices to the APRConnect an external monitor Connect a parallel device, such as a printerDocking the Computer APR Controls and IndicatorsDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor SpecificationsPorts and Connectors Audio Keyboard Track Stick AC Adapter System Setup Pages Standard SettingsContacting Dell Viewing the System Setup PagesContact Numbers and Addresses Australia SydneyWebsite http//support.euro.dell.com Austria ViennaBelgium Brussels BrazilChile Santiago Canada North York, OntarioChina Xiamen Czech Republic PragueFinland Helsinki Denmark HorsholmHome and Small Business CorporateGermany Langen Hong Kong Ireland BrayItaly Milan Home and Small Business Japan Kawasaki Website http//support.jp.dell.com Korea SeoulLatin America Macau LuxembourgMalaysia Penang Mexico Colonia GranadaNew Zealand Netherlands AmsterdamNorway Lysaker Poland WarsawSouth Africa Johannesburg Singapore Singapore09/091 Southeast Asian and PacificSwitzerland Geneva Sweden Upplands VasbyTaiwan ThailandBracknell A. Austin, Texas Returning Items for Warranty Repair or Credit Battery DisposalRegulatory Information NOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index