Dell 4000 Austria Vienna, Website http//support.euro.dell.com, Belgium Brussels, Brazil, Brunei

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

Austria (Vienna)	Home/Small Business Sales	01 795 67602
International Access Code: 900	Home/Small Business Fax	01 795 67605
Country Code: 43	Home/Small Business Customer Care	01 795 67603
City Code: 1	Preferred Accounts/Corporate Customer Care	0660 8056
	Home/Small Business Technical Support	01 795 67604
	Preferred Accounts/Corporate Technical Support	0660 8779
	Switchboard	01 491 04 0
	Website: http://support.euro.dell.com
	E-mail: tech_support_germany@dell.com

Belgium (Brussels)	Technical Support	02 481 92 88
International Access Code: 00	Customer Care	02 481 91 19
Country Code: 32	Home/Small Business Sales	toll free: 0800 16884
City Code: 2	Corporate Sales	02 481 91 00
	Fax	02 481 92 99
	Switchboard	02 481 91 00
	Website: http://support.euro.dell.com
	E-mail: tech_be@dell.com

Brazil	Customer Support, Technical Support	0800 90 3355
International Access Code: 0021	Sales	0800 90 3366
Country Code: 55	Website: http://www.dell.com/br
City Code: 51

Brunei	Customer Technical Support (Penang, Malaysia)	604 633 4966
Country Code: 673	Customer Service (Penang, Malaysia)	604 633 4949
	Transaction Sales (Penang, Malaysia)	604 633 4955

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Appendix

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Contents Solutions Guide Hints, Notices, and Cautions Abbreviations and AcronymsContents Solving Problems Adding Parts Appendix Safety Instructions When Using Your ComputerSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Hint Dellnet is not Setting Up Dellnet Accessing the InternetAccessing Your E-Mail Viewing Your Account InformationResetting E-Mail Address Settings Sending and Receiving E-MailInstalling the Printer Driver Connecting a PrinterParallel Printer Notches USB Printer Turning Off the ComputerWindows Millennium Edition Me and Windows Windows Using the Modular BaySwapping Devices While the Computer Is Turned Off Bottom of computer Swapping Devices While Windows Is Running Microsoft Windows 98 or Windows MeSetting Up the APR to Connect to a Network Setting Up the APR for Windows Me and WindowsSetting Up the APR for Windows Setting Up Solving Problems Finding Solutions SeeSolving Problems Accessing Help Files Power Problems Video and Display Problems Start-Up Error MessagesIf the display is blank If the display is difficult to read Sunlight glare, which can cause poor picture qualityIntegrated Speakers Sound and Speaker ProblemsExternal Speakers Printer Problems If you cannot print to a parallel port printerEnsure that the Print to the following port setting is USB Modem ProblemsIf you cannot print to a USB printer Scanner Problems Touch Pad ProblemsExternal Keyboard Problems Drive ProblemsUnexpected Characters If you cannot save a file to a floppy diskIf you cannot play a music CD or install a program from a CD If you have a hard drive problem If you cannot play a DVD movieIf the CD-RW drive stops writing Click Check NowNetwork Problems Windows Error MessagesProgram crashes General Program ProblemsProgram stops responding Internet Connection Problems If you have a problem with your Dellnet accountSolid blue screen appears Modems Properties window, click Dialing PropertiesMail Problems If Your Computer Gets WetIf You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and UtilitiesReinstalling Windows Reinstalling Windows Me and WindowsReinstalling Windows Click I accept the Agreement, and then click NextSolving Problems Boot Restart Your Computer With the Drivers and Utilities CD Recreating the Hibernate File Windows 98 OnlyDelete the Old Hibernate File Create the Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Using the Advanced Port Replicator Replacing the Display CoverConnecting External Devices to the APR USBConnect a parallel device, such as a printer Connect an external monitorAPR Controls and Indicators Docking the ComputerDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Specifications MicroprocessorPorts and Connectors Audio Keyboard Track Stick AC Adapter Standard Settings System Setup PagesViewing the System Setup Pages Contacting DellContact Numbers and Addresses Australia SydneyAustria Vienna Website http//support.euro.dell.comBelgium Brussels BrazilCanada North York, Ontario Chile SantiagoChina Xiamen Czech Republic PragueDenmark Horsholm Finland HelsinkiCorporate Home and Small BusinessGermany Langen Ireland Bray Hong KongItaly Milan Home and Small Business Website http//support.jp.dell.com Korea Seoul Japan KawasakiLatin America Luxembourg MacauMalaysia Penang Mexico Colonia GranadaNetherlands Amsterdam New ZealandNorway Lysaker Poland WarsawSingapore Singapore South Africa Johannesburg09/091 Southeast Asian and PacificSweden Upplands Vasby Switzerland GenevaTaiwan ThailandBracknell A. Austin, Texas Battery Disposal Returning Items for Warranty Repair or CreditRegulatory Information NOM Information Mexico Only Warranty and Return Policy Information Información para NOM únicamente para MéxicoMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index