Dell 4000 manual If You Drop or Damage Your Computer

Page 43

CAUTION: To help prevent electrical shock, verify that the computer is thoroughly dry before continuing with the remainder of this procedure.

10Ground yourself by touching one of the metal connectors on the back of the computer.

11Replace the memory modules, the memory module cover, and screw (see page 61).

12Replace the hard drive and screw (see page 63).

13Replace the modular bay device (see page 19) and any PC Cards you removed.

14Replace the battery.

15Turn on the computer and verify that it is working properly.

If the computer does not turn on, or if you cannot identify the damaged components, call Dell for technical assistance (see page 75).

If You Drop or Damage Your Computer

1Save and close any open files, exit any open application programs, and shut down the computer (see page 18).

2Disconnect the AC adapter from the computer, and disconnect the AC adapter from the electrical outlet.

3Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

4Remove and reinstall the battery.

5Turn on the computer.

If the computer does not turn on, or if you cannot identify the damaged components, call Dell for technical assistance (see page 75).

Solving Problems

43

Image 43

Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Adding Parts Appendix When Using Your Computer Safety InstructionsSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Viewing Your Account Information Hint Dellnet is not Setting Up DellnetAccessing the Internet Accessing Your E-MailSending and Receiving E-Mail Resetting E-Mail Address SettingsInstalling the Printer Driver Connecting a PrinterParallel Printer Notches USB Printer Turning Off the ComputerWindows Millennium Edition Me and Windows Windows Using the Modular BaySwapping Devices While the Computer Is Turned Off Bottom of computer Microsoft Windows 98 or Windows Me Swapping Devices While Windows Is RunningSetting Up the APR for Windows Me and Windows Setting Up the APR to Connect to a NetworkSetting Up the APR for Windows Setting Up Solving Problems See Finding SolutionsSolving Problems Accessing Help Files Power Problems Video and Display Problems Start-Up Error MessagesIf the display is blank Sunlight glare, which can cause poor picture quality If the display is difficult to readIntegrated Speakers Sound and Speaker ProblemsExternal Speakers If you cannot print to a parallel port printer Printer ProblemsEnsure that the Print to the following port setting is USB Modem ProblemsIf you cannot print to a USB printer Touch Pad Problems Scanner ProblemsIf you cannot save a file to a floppy disk External Keyboard ProblemsDrive Problems Unexpected CharactersIf you cannot play a music CD or install a program from a CD Click Check Now If you have a hard drive problemIf you cannot play a DVD movie If the CD-RW drive stops writingWindows Error Messages Network ProblemsProgram crashes General Program ProblemsProgram stops responding Modems Properties window, click Dialing Properties Internet Connection ProblemsIf you have a problem with your Dellnet account Solid blue screen appearsIf Your Computer Gets Wet Mail ProblemsIf You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling Windows Me and Windows Reinstalling WindowsClick I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Recreating the Hibernate File Windows 98 Only Boot Restart Your Computer With the Drivers and Utilities CDCreate the Hibernate File Delete the Old Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Replacing the Display Cover Using the Advanced Port ReplicatorUSB Connecting External Devices to the APRConnect an external monitor Connect a parallel device, such as a printerDocking the Computer APR Controls and IndicatorsDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor SpecificationsPorts and Connectors Audio Keyboard Track Stick AC Adapter System Setup Pages Standard SettingsAustralia Sydney Viewing the System Setup PagesContacting Dell Contact Numbers and AddressesBrazil Austria ViennaWebsite http//support.euro.dell.com Belgium BrusselsCzech Republic Prague Canada North York, OntarioChile Santiago China XiamenFinland Helsinki Denmark HorsholmCorporate Home and Small BusinessGermany Langen Ireland Bray Hong KongItaly Milan Home and Small Business Website http//support.jp.dell.com Korea Seoul Japan KawasakiLatin America Mexico Colonia Granada LuxembourgMacau Malaysia PenangPoland Warsaw Netherlands AmsterdamNew Zealand Norway LysakerSoutheast Asian and Pacific Singapore SingaporeSouth Africa Johannesburg 09/091Thailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell A. Austin, Texas Battery Disposal Returning Items for Warranty Repair or CreditRegulatory Information NOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index