Dell 4000 manual A. Austin, Texas

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toll free: 1-800-234-1490

toll free: 1-800-289-3355 or toll free: 1-800-879-3355 toll free: 1-800-357-3355 toll free: 1-800-753-7201 toll free: 1-800-433-9005 toll free: 1-800-426-5150 toll free: 1-800-727-8320 toll free: 1-800-950-1329 toll free: 1-877-DELLTTY(1-877-335-5889)

512 338-4400 toll free: 1-877-Dellnet(1-877-335-5638)

Appendix

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

U.S.A. (Austin, Texas)	Automated Order-Status System	toll free: 1-800-433-9014
International Access Code: 011 AutoTech (for portable and desktop computers)		toll free: 1-800-247-9362
Country Code: 1	Dell Home and Small Business Group (for portable and desktop computers):
	Customer Technical Support (Return Material	toll free: 1-800-624-9896
	Authorization Numbers)
	Customer Technical Support (Home sales	toll free: 1-877-576-3355
	purchased via http://www.dell.com)
	Customer Service (Credit Return Authorization	toll free: 1-800-624-9897
	Numbers)

National Accounts (systems purchased by established Dell national accounts [have your account number handy], medical institutions, or value-added resellers [VARs]):

Customer Service and Technical Support (Return toll free: 1-800-822-8965 Material Authorization Numbers)

Public Americas International (systems purchased by governmental agencies [local, state, or federal] or educational institutions):

Customer Service and Technical Support (Return Material Authorization Numbers)

Dell Sales

Spare Parts Sales

DellWare™

Fee-Based Technical Support

Sales (Catalogs)

Fax

TechFax

Dell Services for the Deaf, Hard-of-Hearing, or

Speech-Impaired

Switchboard

Dellnet Technical Support

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Contents Solutions Guide Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Adding Parts Appendix When Using Your Computer Safety InstructionsSafety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Viewing Your Account Information Hint Dellnet is not Setting Up DellnetAccessing the Internet Accessing Your E-MailSending and Receiving E-Mail Resetting E-Mail Address SettingsConnecting a Printer Installing the Printer DriverParallel Printer Notches Turning Off the Computer USB PrinterWindows Millennium Edition Me and Windows Using the Modular Bay WindowsSwapping Devices While the Computer Is Turned Off Bottom of computer Microsoft Windows 98 or Windows Me Swapping Devices While Windows Is RunningSetting Up the APR for Windows Me and Windows Setting Up the APR to Connect to a NetworkSetting Up the APR for Windows Setting Up Solving Problems See Finding SolutionsSolving Problems Accessing Help Files Power Problems Start-Up Error Messages Video and Display ProblemsIf the display is blank Sunlight glare, which can cause poor picture quality If the display is difficult to readSound and Speaker Problems Integrated SpeakersExternal Speakers If you cannot print to a parallel port printer Printer ProblemsModem Problems Ensure that the Print to the following port setting is USBIf you cannot print to a USB printer Touch Pad Problems Scanner ProblemsIf you cannot save a file to a floppy disk External Keyboard ProblemsDrive Problems Unexpected CharactersIf you cannot play a music CD or install a program from a CD Click Check Now If you have a hard drive problemIf you cannot play a DVD movie If the CD-RW drive stops writingWindows Error Messages Network ProblemsGeneral Program Problems Program crashesProgram stops responding Modems Properties window, click Dialing Properties Internet Connection ProblemsIf you have a problem with your Dellnet account Solid blue screen appearsIf Your Computer Gets Wet Mail ProblemsIf You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling Windows Me and Windows Reinstalling WindowsClick I accept the Agreement, and then click Next Reinstalling WindowsSolving Problems Recreating the Hibernate File Windows 98 Only Boot Restart Your Computer With the Drivers and Utilities CDCreate the Hibernate File Delete the Old Hibernate FileSolving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Replacing the Display Cover Using the Advanced Port ReplicatorUSB Connecting External Devices to the APRConnect an external monitor Connect a parallel device, such as a printerDocking the Computer APR Controls and IndicatorsDocking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor SpecificationsPorts and Connectors Audio Keyboard Track Stick AC Adapter System Setup Pages Standard SettingsAustralia Sydney Viewing the System Setup PagesContacting Dell Contact Numbers and AddressesBrazil Austria ViennaWebsite http//support.euro.dell.com Belgium BrusselsCzech Republic Prague Canada North York, OntarioChile Santiago China XiamenFinland Helsinki Denmark HorsholmHome and Small Business CorporateGermany Langen Hong Kong Ireland BrayItaly Milan Home and Small Business Japan Kawasaki Website http//support.jp.dell.com Korea SeoulLatin America Mexico Colonia Granada LuxembourgMacau Malaysia PenangPoland Warsaw Netherlands AmsterdamNew Zealand Norway LysakerSoutheast Asian and Pacific Singapore SingaporeSouth Africa Johannesburg 09/091Thailand Sweden Upplands VasbySwitzerland Geneva TaiwanBracknell A. Austin, Texas Returning Items for Warranty Repair or Credit Battery DisposalRegulatory Information NOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy InformationMacrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index