Datamax E-4304e, E-4203, E-4204 manual Troubleshooting Tips, Problem Situation

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6.0 Introduction

Occasionally, situations arise that require troubleshooting. Possible problem situations and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips helpful. After the correction action is taken press the FEED button to clear the alarm. Contact a qualified service technician for problems that persist or are not covered in this section.

6.1 Troubleshooting Tips

The following table lists the symptoms and the associated page numbers of the topics covered in the troubleshooting section.

Problem Situation	Page
Unacceptable print quality	50
The printer does not print or prints several labels at once	50
The ribbon does not advance	50
Skips every other label	51
Unable to print in rotation 4	51
Prints light on the right side of the label	51
Printer fails to turn on	51
Label advances 1-2 inches before a fault indication	52
Label advances 16 inches before a fault indication	52
Tracking Problems	52

E-4203/E-4204/E-4304

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Contents Operator’s Manual Page Copyright Information Agency Compliance and Approvals Important Safety Instructions Page Printer Overview Troubleshooting Appendix a Page Introduction About this Printer Standard FeaturesAdjustable Media Sensor Optional FeaturesPresent Sensor Removing the Packaging Before Using the PrinterAdditional Requirements Inspecting the PrinterPower Connection Connecting the PrinterInterface Cables Interface ConnectionAdjusting the Media Sensor Die-cut Near the center of the label Gap Page Loading Media 4203/E-4204/E-4304 Loading Media for Peel Configuration Loading Ribbon 4203/E-4204/E-4304 Flash Memory Expansion 4203/E-4204/E-4304 Lights Buttons Normal Mode Button FunctionsTo change Printer Setup Printer Setup Mode Button FunctionsValues Menu Numbers Items Printer Setup Menu ListMedia Type Sensor Type Menu Items and ValuesControl Codes Form Length Align Length Stop Location Step by Step Modification of the Printer Setup New 19200 Baud Rate Label Alignment = YES Label AlignmentLabel Alignment = no Label Alignment = AutoProblem Possible Cause Solution Label Alignment Troubleshooting~OR~ ~OR~ ~OR~ To perform Calibration Calibration Mode Button FunctionsAuto Media Sensor Calibration Manual Media Sensor Calibration Internal Labels Database Configuration and Dot Check LabelsGood Dot Check Label Hex Dump Label Test LabelTo exit the Hex Dump Mode Area Method Interval Cleaning the Printhead Media Width Adjustment Ribbon Width Adjustment Fine Printhead Adjustment Removal Printhead ReplacementDownloading Firmware and Fonts Darkness AdjustmentResetting to the Factory Defaults Paused Light will flash during the download Problem Situation Troubleshooting TipsUnacceptable print quality Skips every other label Label advances 1-2 inches before a fault indication Printing MechanicalEmbedded Bar Codes Media/RibbonCommunications FontsDesignator Description Maximum1 Minimum1 Approved Media4203/E-4204/E-4304 Ascii Control Code Chart XON Font Valid Ascii Characters decimal Use with Record Embedded Fonts and BarcodesAlphanumeric, upper and lower Font 6 62-character alphanumeric, uppercase 4203/E-4204/E-4304 Bar Code Type Length Check Valid Ascii Characters Sum BarcodesFIM Barcode a Code 3 Barcode I Codabar Kmart NON EDI Barcode T Telepen Printer Datamax Barcode Products Limited Warranty StatementThermal Printhead Warranty Service ProceduresLimitation of Liability General Warranty Provisions4203/E-4204/E-4304 Glossary 4203/E-4204/E-4304 4203/E-4204/E-4304 4203/E-4204/E-4304 4203/E-4204/E-4304 4203/E-4204/E-4304 Index Memory, 17, 24, 25, 27, 37, 38 Ribbon, 15, 16, 23, 44, 50, 52, 54, 55, 73, 76 4203/E-4204/E-4304