Muratec F-116 manual Understanding display messages, Checking display messages

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Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

Checking display messages

•If a message is not in the table, restart the machine and try the desired job again. If the problem persists, call for service.

•When you call for service, provide the service representative with the contents of display message.

•Some messages may not appear in the display depending on options or models.

MESSAGE	MEANING	SUGGESTED SOLUTIONS

Cancel ?	Your machine’s memory has become full	To cancel the fax job, press the No 1 button
1: Yes 2: No	while documents were being loaded into	Yes. If you want to send the pages already
	memory.	stored, press the No 2 button No. You
		should send the remaining pages later when
		the memory is available.
[Comm. Error]	The machine has a communication problem.	Ask the sender to try again.
Document Jam	The loaded document has jammed in the	Clear the document jam (See "Clearing
	document feeder.	original document jams" on page54).
[Door Open]	The front or rear cover is not securely	Close the cover until it locks into place.
	latched.
Group Not Available	You have tried to select a group location	Just use a one-touch or speed dial number
	number where only a single location number	or dial a number manually using the number
	can be used, such as when adding locations	keypad
	for a broadcasting operation.
[Incompatible]	The remote machine does not have the	Reconfirm the remote machine’s features
	requested feature, such as a delayed
	transmission.
	It also occurs if the remote machine does
	not have enough memory space to complete
	the operation you are attempting.
Install Toner	The toner cartridge is installed improperly, or	Reinstall the toner cartridge two or three
	not installed.	times to confirm it is seated properly. If the
		problem persists, the toner cartridge is not
		being detected. Contact the service
		representatives.
Line Busy	The remote person did not answer or the	Try again after a few minutes.
	line is already engaged.
[Line Error]	Your machine cannot connect with the	Try again. If the problem persists, wait an
	remote machine or has lost contact because	hour or so for the line to clear and try again.
	of a problem with the phone line.	Or, turn the ECM on (See "Advanced fax
		setting options" on page43).
Load Document	You have attempted to set up a copy or fax	Load a document and try again.
	operation with no document loaded.
Memory Full	The memory is full.	Delete unnecessary documents, retransmit
		after more memory becomes available or
		split the transmission into more than one
		operation.
[No Answer]	The remote fax machine has not answered	Try again. Make sure that the remote
	after several redial attempts.	machine is operational.
NO. Not Assigned	The one-touch or speed dial location you	Dial the number manually using the number
	tried to use has no number assigned to it	keypad or assign the number. For storing a
		number (See "Setting up address book" on
		page39).
[No Paper]	The paper tray has run out of paper.	Load paper in the paper tray (See "Loading
Add Paper		paper in the tray" on page29).
Not Compatible	The toner cartridge is not suitable for your	Install the corresponding toner cartridge with
Toner cartridge	machine.	a Muratec-genuine cartridge (See
		"Replacing the toner cartridge" on page68).

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Contents User Guide Copyright CopyrightContents Resolution Darkness CopyingCleaning the drum Checking display messagesSafety information Important safety symbolsSafety information Operating environmentOperating method Installation / Moving Maintenance / CheckingSupply usage Laser Safety Statement Ozone SafetyRegulatory information Regulatory informationRecycling Correct disposal of batteries in this productTaiwan only Radio Frequency Emissions Russia onlyGermany only Fax Branding FCC Information to the UserRinger Equivalence Number Replacing the Fitted Plug for UK OnlyYou should also know that Important warning Green and Yellow EarthBrown Live China only About this user’s guide ConventionAbout this user’s guide Conventio Description ExampleQuick Install Guide Finding more informationMaterial Name Description Instructions in the guide to prepare the machineFeatures of your new product Special FeaturesFeatures of your new product Introduction Machine overviewFront view IntroductionRear view Control panel overview Power LED Understanding the Status LEDIntroducing the useful button Turning on the machineBasic setup Setting up the hardwareBasic setup Setting the date and time Changing the clock modeSetting sounds Changing the display languageEntering characters using the number keypad Entering alphanumeric charactersKeypad letters and numbers Correcting numbers or namesUsing the save modes Setting the paperMedia and tray Preparing originalsLoading originals Document feederSelecting print media Guidelines to select the print mediaMedia sizes supported in each mode Mode Size SourceCopy mode Fax modeLoading paper in the tray TraySetting the paper size and type Using the output supportLetterhead/ Preprinted paper SINGLE-SIDED DOUBLE-SIDEDChanging the settings for each copy CopyingBasic copy Changing the default copy settings Setting copy timeoutTo scale the copy by directly entering the scale rate Setting the fax header FaxingPreparing to fax Sending a faxDelaying a fax transmission Sending a fax manuallyConfirming a transmission Automatic redialingAdding documents to a reserved delay fax job Canceling a reserved delay fax jobSending a priority fax Sending a fax in toll save timeReceiving manually in Tel mode Receiving automatically in Answering Machine/Fax modeReceiving faxes manually using an extension telephone Receiving a faxReceiving faxes using Drpd mode Receiving in secure receiving modeActivating secure receiving mode Deactivating secure receiving modeAdjusting the document settings Forwarding a fax to other destinationSetting up address book Using group dial numbers Group dial numbersRegistering a group dial number Editing a group dial numberPrinting sent fax report automatically Machine status and advanced feature Fax setupChanging the fax setup options Available fax setup optionsUsing the advanced fax settings Advanced fax setting optionsCopy setup Changing the copy setup optionsChange Default Printing a reportClear All Mem Menu overview Items OptionMachine status and advanced feature Maintenance Cleaning a machineCleaning the outside Cleaning the insideCleaning the scan unit Maintenance Cleaning the drum Storing the Toner cartridgeHandling instructions Use of non-Muratec and refilled toner cartridgeTips for moving & storing your machine Troubleshooting TroubleshootingRedistributing toner Clearing original document jams Input MisfeedTips for avoiding paper curls Exit MisfeedPressure lever Tips for avoiding paper jams Clearing paper jamsInside the machine Exit areaIf you do not see the jammed paper, go to next step Message Meaning Suggested Solutions Understanding display messagesChecking display messages Power Failure Operation NotAssigned Paper JamSolving other problems Paper feeding problemsPrinting problems Printing quality problemsLight or faded print Toner specksDropouts White SpotsToner smear DefectsBackground scatter MisformedCondition SkewCopying problems Condition Suggested SolutionFax problems Supplies and accessories How to purchaseAvailable maintenance parts Supplies and accessoriesReplacing the toner cartridge PartsEnd of life Replace new cart appears on the display Supplies and accessories Specifications Hardware specificationsEnvironmental specifications Electrical specificationsPrint media specifications Type Size DimensionsTRAY1 Glossary Default Dot Matrix PrinterDuplex Duty CycleEthernet EtherTalkFuser Unit GatewayITU-T No chart MAC addressModem NetWareOriginals PostScriptPRN file ProtocolSubnet Mask Toner Cartridge UNC PathWatermark Index Time setting 23 toner cartridge Toner save mode 25 trayTurning on the machine Index