Muratec F-116 manual Fax problems

Page 67

CONDITION

SUGGESTED SOLUTION

 

 

Frequent copy paper jams

• Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray with

occur.

a fresh supply. Check/adjust the paper guides, if necessary.

 

• Ensure that the paper is the proper paper weight.

 

• Check for copy paper or pieces of copy paper remaining in the machine after a paper

 

jam has been cleared.

Toner cartridge produces

• Your originals may contain pictures, solids, or heavy lines. For example, your

fewer copies than

originals may be forms, newsletters, books, or other documents that use more toner.

expected before running

• Turn the machine off and back on.

out of toner.

 

Fax problems

 

CONDITION

SUGGESTED SOLUTIONS

 

 

The machine is not

• Unplug the power cord and plug it in again.

working, there is no

• Ensure that there is power being supplied to the electrical outlet.

display, or the buttons are

 

not working.

 

No dial tone.

• Check that the phone line is properly connected.

 

• Check that the phone socket on the wall is working by plugging in another phone.

The numbers stored in

Make sure that the numbers are stored in memory correctly. Print a Phone Book list

memory do not dial

(See "Setting up address book" on page39).

correctly.

 

The original does not feed

• Make sure that the paper is not wrinkled and you are inserting it in correctly. Check

into the machine.

that the original is the right size, not too thick or thin.

 

• Make sure that the document feeder is firmly closed.

 

• The document feeder rubber pad may need to be replaced. Contact a service

 

representative.

Faxes are not received

• The receiving mode should be set to fax.

automatically.

• Make sure that there is paper in the tray.

 

• Check to see if the display shows any error message. If it does, clear the problem

The machine does not

• Make sure that the original is loaded in the document feeder.

send.

• Check the fax machine you are sending to, to see if it can receive your fax.

The incoming fax has

• The fax machine sending you the fax may be faulty.

blank spaces or is of

• A noisy phone line can cause line errors.

poor-quality.

• Check your machine by making a copy.

 

• A toner cartridge has reached its estimated cartridge life. Replace the toner cartridge

 

(See "Replacing the toner cartridge" on page68).

Some of the words on an

The fax machine sending the fax had a temporary document jam.

incoming fax are stretched.

 

The machine dials a

The other fax machine may be turned off, out of paper, or cannot answer incoming

number, but the

calls. Speak with the other machine operator and ask her/him to solve out the problem.

connection with the other

 

fax machine fails.

 

Faxes do not store in

There may not be enough memory space to store the fax. If the display indicating the

memory.

memory status shows, delete any faxes you no longer need from the memory, and then

 

try to store the fax again. Call for service.

Blank areas appear at the

You may have chosen the wrong paper settings in the user option setting. For details

bottom of each page or on

about paper settings (See "Setting the paper size and type" on page30).

other pages, with a small

 

strip of text at the top

 

Troubleshooting_ 66

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Contents User Guide Copyright CopyrightContents Copying Resolution DarknessChecking display messages Cleaning the drumOperating environment Safety informationImportant safety symbols Safety informationOperating method Maintenance / Checking Installation / MovingSupply usage Regulatory information Laser Safety StatementOzone Safety Regulatory informationCorrect disposal of batteries in this product RecyclingTaiwan only FCC Information to the User Radio Frequency EmissionsRussia only Germany only Fax BrandingReplacing the Fitted Plug for UK Only Ringer Equivalence NumberYou should also know that Green and Yellow Earth Important warningBrown Live China only Conventio Description Example About this user’s guideConvention About this user’s guideInstructions in the guide to prepare the machine Quick Install GuideFinding more information Material Name DescriptionSpecial Features Features of your new productFeatures of your new product Introduction IntroductionMachine overview Front viewRear view Control panel overview Turning on the machine Power LEDUnderstanding the Status LED Introducing the useful buttonSetting up the hardware Basic setupBasic setup Changing the display language Setting the date and timeChanging the clock mode Setting soundsCorrecting numbers or names Entering characters using the number keypadEntering alphanumeric characters Keypad letters and numbersSetting the paper Using the save modesDocument feeder Media and trayPreparing originals Loading originalsGuidelines to select the print media Selecting print mediaFax mode Media sizes supported in each modeMode Size Source Copy modeTray Loading paper in the traySINGLE-SIDED DOUBLE-SIDED Setting the paper size and typeUsing the output support Letterhead/ Preprinted paperCopying Changing the settings for each copyBasic copy Setting copy timeout Changing the default copy settingsTo scale the copy by directly entering the scale rate Sending a fax Setting the fax headerFaxing Preparing to faxAutomatic redialing Delaying a fax transmissionSending a fax manually Confirming a transmissionSending a fax in toll save time Adding documents to a reserved delay fax jobCanceling a reserved delay fax job Sending a priority faxReceiving a fax Receiving manually in Tel modeReceiving automatically in Answering Machine/Fax mode Receiving faxes manually using an extension telephoneDeactivating secure receiving mode Receiving faxes using Drpd modeReceiving in secure receiving mode Activating secure receiving modeForwarding a fax to other destination Adjusting the document settingsSetting up address book Editing a group dial number Using group dial numbersGroup dial numbers Registering a group dial numberPrinting sent fax report automatically Available fax setup options Machine status and advanced featureFax setup Changing the fax setup optionsAdvanced fax setting options Using the advanced fax settingsPrinting a report Copy setupChanging the copy setup options Change DefaultClear All Mem Items Option Menu overviewMachine status and advanced feature Cleaning the inside MaintenanceCleaning a machine Cleaning the outsideCleaning the scan unit Maintenance Use of non-Muratec and refilled toner cartridge Cleaning the drumStoring the Toner cartridge Handling instructionsTips for moving & storing your machine Troubleshooting TroubleshootingRedistributing toner Input Misfeed Clearing original document jamsExit Misfeed Tips for avoiding paper curlsPressure lever Clearing paper jams Tips for avoiding paper jamsExit area Inside the machineIf you do not see the jammed paper, go to next step Understanding display messages Message Meaning Suggested SolutionsChecking display messages Paper Jam Power FailureOperation Not AssignedPrinting quality problems Solving other problemsPaper feeding problems Printing problemsWhite Spots Light or faded printToner specks DropoutsMisformed Toner smearDefects Background scatterSkew ConditionCondition Suggested Solution Copying problemsFax problems Supplies and accessories Supplies and accessoriesHow to purchase Available maintenance partsParts Replacing the toner cartridgeEnd of life Replace new cart appears on the display Supplies and accessories Electrical specifications SpecificationsHardware specifications Environmental specificationsType Size Dimensions Print media specificationsTRAY1 Glossary Duty Cycle DefaultDot Matrix Printer DuplexGateway EthernetEtherTalk Fuser UnitMAC address ITU-T No chartPostScript ModemNetWare OriginalsProtocol PRN fileSubnet Mask UNC Path Toner CartridgeWatermark Index Toner save mode 25 tray Time setting 23 toner cartridgeTurning on the machine Index
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