Ultra electronic Prima 3 Hardware error, Retransfer roller thermister, Malfunction, Error

Page 47

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Should your printer require servicing, turn it off and unplug it and make inquiries at the outlet where it was purchased.

 

Error code

 

Description of error

 

 

Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hardware error

Turn off

the power and then on again. Call for service if the

 

 

 

 

 

H a r d w a r e

￿

 

 

 

 

 

 

 

 

 

 

B 8

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retransfer roller overheating

Turn off the

power and then on again. Call for service if the

 

 

 

 

 

T R O v e r h e a t

 

 

 

 

 

 

 

 

 

F 0

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retransfer roller malfunction

Turn off the

power and then on again. Call for service if the

 

 

 

 

 

T R B r o k e n

 

 

 

 

 

 

 

 

 

 

F 1

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Retransfer roller thermister

 

Turn off the power and then on again. Call for service if the

 

 

 

T R S e n s o r

B r o k e n

 

 

 

 

 

 

 

F 2

 

malfunction

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bend remedy roller overheating

 

Turn off the power and then on again. Call for service if the

 

 

 

R R O v e r h e a t

 

 

 

 

 

 

 

F 3

 

error

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bend remedy roller malfunction

 

Turn off the power and then on again. Call for service if the

 

 

 

R R B r o k e n

 

 

 

 

 

 

 

 

F 4

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bend remedy roller thermister

 

Turn off the power and then on again. Call for service if the

 

 

 

R R S e n s o r

B r o k e n

 

 

 

 

 

 

 

F 5

 

malfunction

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Overcool

 

The usage environment temperature is too low.

 

 

 

 

 

O v e r c o o l

 

 

 

 

 

 

 

 

 

 

 

 

F 6

 

 

 

Use at the specified usage environment temperature.

 

 

 

 

 

 

 

 

 

 

 

 

(Call for service if the problem persists.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thermal head overheated

 

Turn off the power and leave the unit for about 10 minutes before

 

 

 

H e a d O v e r h e a r t

 

 

 

 

 

 

 

 

 

F 8

 

 

 

switching on again. (Call for service if the problem persists.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EEPROM malfunction

 

Turn off the power and then on again. Call for service if the

 

 

 

E E P R O M B r o k e n

 

 

 

 

 

 

 

 

 

F A

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MG connection error

 

Turn off the power and then on again. Call for service if the

 

 

 

M G U n c o n n e c t e d

 

 

 

 

 

 

 

 

 

A 9

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MG mechanical error

 

Turn off the power and then on again. Call for service if the

 

 

 

M G M e c h a n i c a l

 

 

 

 

 

 

 

 

 

A B

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MG hardware error

 

Turn off the power and then on again. Call for service if the

 

 

 

M G H a r d w a r e

￿

 

 

 

 

 

 

 

 

A C

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MG communication error

 

Check the I/F cable connected correctly.Turn off the power

and

 

 

M G C o m m u n i c a t e

 

 

 

 

 

 

 

 

A F

 

 

 

then on again. Call for service if the problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connected external device

 

Turn off the power and then on again. Call for service if the

 

 

 

E X T . U n c o n n e c t e d

 

 

 

 

 

 

 

 

malfunctioning

 

problem persists.

 

 

 

 

 

 

 

 

 

 

B 9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External device switch setting error

 

Turn off the power and then on again. Call for service if the

 

 

 

E X T .

S W

S e t t i n g

 

 

 

 

 

 

 

 

 

B A

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External retransfer unit jam error

 

Press the “reset

enter buttons” and remove cards if they are

 

 

E X T .

J a m

 

 

 

 

 

 

 

 

 

B B

 

 

 

not discharged. Press the “reset

enter buttons” and call for

 

 

 

 

 

 

 

 

 

service if the problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External unit communications error

 

Check the I/F cable connected correctly.Turn off the power

and

 

 

E X T .

C o m m u n i c a t e

 

 

 

 

 

 

 

 

B E

 

 

 

then on again. Call for service if the problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External unit2 communications

 

Check the I/F cable connected correctly.Turn off the power and

 

 

E X T 2 C o m m u n i c a t e

 

 

 

 

 

 

 

 

B F

 

error

 

then on again. Call for service if the problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hardware error

 

Turn off the power and then on again. Call for service if the

 

 

 

H a r d w a r e

 

 

 

 

 

 

 

 

 

 

4 4

 

 

 

problem persists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

47

Image 47
Contents Prima Harmonized Standards 89/336/EEC2006/95/EC Relating to electromagnetic compatibilityOperation is subject to the following two conditions Information for USAContents Do not wet the machine with water Do not touch the power plug during electrical stormsManual any time as you need Do not use a line voltage other than instructedDo not touch the power plug with a wet hand Do not use the machine while it has a faultPull out the power plug before cleaning the machine Hold the body of the power plug when pulling it outHandling of transfer film Ink ribbons and cards Product featuresChecking accessories Before useEscape Clause To 86 F Installation35% to 70% Front Slide knob AccessoryPower input jack Names of partsPlease ask your dealer for the Compact IC unit connection Connecting the IC unit Sold separatelyConnecting the Laminator Set-upCheck the plug For AC 120V type Connecting the power cordInstall the unit connecting cable.optional Pin Connecting cablePortion B See the description in Jam Transfer on p.50 Installing the card stackerHang the stacker claw on the stacker receptacle Card stacker is capable of containing approximatelySetting the ink ribbon Insert the cassette along the guide rail When the ink ribbon is wound up to the endWind the ribbon, taking up the slack Close the printer doorRemove the retransfer film cassette Setting the retransfer filmInsert the retransfer film into the cassette Otherwise the printer may fail SlowlyIf the retransfer film is not set properly When the retransfer film is wound up to the endWind the retransfer film to take up the slack Open the printer door and insert the cassetteShown in the illustration Setting cardsThis 300 pieces is not a guaranteed quantity Cassette and/or the ink ribbon cassetteConsult your dealer to purchase new gloves Dealer For a magnetic or IC card, encoding error may happenWhen moving the card bracket See p.34 in this manual Printing on cards with magnetic strips is not guaranteedFor JIS II cards For ISO cardsConnect the printer and host computer with the USB cable Connecting with a host computerConnecting with USB cable Connecting with Ethernet cableCopyright of the Software is displayed Connecting Multiple PrintersWhen connecting a host computer to multiple printers Names of parts on the operation panel BeforeuseLCD operation display content Operation display LED contents LCD panelOperation display LED Ready LED will light up Turning on the powerTurn the power on Represents on and O represents OFF OperationIs loaded Turning off the powerAbout the Reset button Press User mode screen flowUser modes Submenu Main menu Submenu To the nextDisplay mode settings Exit user Reset the free counterPress to reset Clearing the free counterSpecial ink SP-Ink 2 level Ink mode settingUV ink level setting Set the K printing mode2Retransfer mode setting Exit user mode Set the buzzer Buzzer mode settingTo select the setting value and press Setting the bend remedy modeSet the bend remedy roller temperature Bend remedy speed settingsUnit No. Setting Card Thickness setting mode IC contact setting modeCoercivity setting mode Non-contact IC antenna setting modeNetwork setting Input method Address Setting mode Set position of MAC address print Low temperature stand-by mode settingDownload mode setting Close the card tray CareandcleaningCleaning the cleaning rollers Open the card tray Remove the cleaning unitWipe the head indicated with Cleaning the thermal headCleaning the fan filter See p.14, 16 in this manualSee p.31 in this manual Cleaning the card feed rollers and heat RollersInstall the fan filters back to the original positions If the sponge is removed, attach it again as shown belowConfirm that the retransfer film cassette has been removed Cleaning the magnetic headSet a cleaning card Periodical Maintenance Cleaning of the bobbin holdersOnce printer servicing and cleaning Have been completed Layout of rollers inside the printer TroubleshootingCleaning unit All rollers require routine cleaningTo initialize the unit Error code listingMG mechanical error Hardware errorError MG connection errorMending broken ink ribbon Retransfer film Stopping when printingAbout printing errors When retransfer operation is not completeHopper jam Pull out the card tray Removing card jamsInjury Retransfer section Jam transfer Main specifications Specifications34.3 38.1 External appearance and dimensionsCase of disposal Front viewUltra Electronics Card Systems