Tandberg Data Tandberg LTO2 manual Troubleshooting, Phenomenon Recovery Procedure Power Supply

Page 70

Chapter 6 Troubleshooting

The following table describes the method of troubleshooting the Autoloader.

Should the Autoloader fail to operate properly, please check the details of the table for information. If the problem is not covered in the table or if it persists even though the various restoration measures have been tried, please contact your nearest TD Customer Support Center company. Please refer to the manual of the server/workstation or application software for any associated problems.

Inquire with the system administrator before switching off the power. If the power is switched off while an active device is connected to the SCSI bus, don't switch the power back on again. If this is done while the bus is in an active condition, data may be lost or the host system could stop.

Phenomenon

Recovery Procedure

 

 

Power Supply

 

 

 

 

･Check the connection of the power cable.

 

･Check whether the power switch is ON.

Autoloader does not switch on.

･Check whether power is being supplied to the power outlet. Try using

another available power outlet.

 

 

･Replace the power cable.

 

･Check whether the fan at the rear panel of the Autoloader is rotating.

 

･Check whether all of the cartridges are completely inserted into the

The power-on test failed. An

magazine and fixed slots, and whether the magazine is properly installed

error message appears on the

in the Autoloader.

front panel LCD.

･Check whether the internal packaging materials have been removed.

 

･Check whether the front door is properly closed.

The cartridge that was inserted

 

in the drive at the time of the

･Check whether the fan at the rear panel of the Autoloader is rotating.

Autoloader power-on failure

･Switch off the power of the Autoloader and then switch it back on right

does not return to an operational

away.

condition even after the power

 

is switched on.

 

 

 

 

･Check whether the power cable is connected to a live power outlet.

Messages don't appear on the

･Check whether the power switch is ON.

･Check whether the fan at the rear panel of the Autoloader is rotating.

display

･Switch off the power of the Autoloader and then switch it back on right

 

 

away.

 

 

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Contents Tandberg LTO2 Autoloader FCC Class B Notice TrademarksSafety Descriptions Description example in this manualProhibited action Mandatory actionSafety Cautions General CautionsDo not apply starburst wiring Do not cover the air inlet Do not lift the device aloneDo not disassemble, repair or modify by yourself Vii Figure Ⅰ Warning Label ① Revision History Contents Chapter Troubleshooting Chapter Daily MaintenanceChapter Cartridges Introduction Organization of this manual Symbols used in this manual Symbols used in this manualTip Tandberg LTO2 Autoloader Overview of the Tandberg LTO2 AutoloaderNames and Functions of the Parts Front Panel of the Tandberg LTO2 Autoloader･ Enter key Rear Panel of the Tandberg LTO2 Autoloader Liquid Crystal Display Liquid Crystal Display LCDMain Unit Handling PrecautionsTransfer or Disposal of the Device CartridgesContents of the Carton Preparation Before Use SetupTransporter Locking Screw Instruction TAG Scsi Cable Connections Storing the Transporter Locking Screw for later useAC Power Cable Connection AC Power Cable ConnectionAttaching and removing the Filter Element Attaching and removing a Filter ElementSwitching on the Power Switch and the Power-On Sequence Scsi ID SettingStart and Shutdown of the System Operation Removal of the MagazineLoading the Magazine Loading the MagazineLoading the Cartridge Loading to MagazineLoading to the Fixed Slots For using the Tandberg LTO2 Autoloader w/BCRs optionalOperation Examples For using the Tandberg LTO2 Autoloader w/BCR Removal and Insertion of the Cartridges Removal from and Insertion to the MagazineRemoval from and Insertion to the Fixed Slots Display Eject Slot?Operation of the Panel Keys Organization of the Front Panel SwitchesFunctions of the Switches Slot Logical NumbersPanel Operation Procedure Display Frm Slt 1? Menu Commands Menu Tree 1 Main MenuRetry Mode Setting the Scsi ID Checking the Scsi IDChanging the Scsi ID Operation ExampleTip Display Drv. ID 0? Using the Emergency Release Key Using the Emergency Release KeyCartridges CartridgesCleaning Cartridge Data CartridgeWrite-Protect Switch Setting the Write-protect SwitchUsing Bar Code Labels Precautions Bar Code LabelUsage Precautions General PrecautionsStandards for Prohibition of Use Service LifeStorage of Data Cartridges Cleaning Daily MaintenanceCleaning of the Drive Head Manually Cleaning of the Drive Head Default CLNROL-function setting Enable Cleaning the Roller inside of the transporterChecking the CLNROL- function Setting the CLNROL- function Disable RtyCnt value in the CLNROL-function Changing the RtyCnt valueOperation Example Tip Cleaning of the Roller Execution timing of the cleaningTools and Parts Setting Maintenance mode Setting Cleaning mode Cleaning the RollerShows the upper Roller after cleaning Tip 12 shows the upper Roller after cleaning Operation Cleaning of the fixed slots Cleaning of the Main UnitCleaning of the exterior Cleaning of the interiorCleaning of the magazine Cleaning of the cartridgeMovement and Shipping of the Autoloader Troubleshooting Phenomenon Recovery Procedure Power SupplyPhenomenon Recovery Procedure Cartridge Operation ConnectionsCleaning Phenomenon Recovery Procedure Autoloader PerformanceOthers Recovery Procedure P move system initialization Exceeding the recommended operation When Requesting Maintenance Other Matters to CheckAppendix a Specifications Autoloader Main UnitUniversal cleaning cartridge TD P/N LTO2 Data Cartridge TD P/N LTO1 Data Cartridge TD P/NOptional Items Appendix B Optional Items and SuppliesSupplies Appendix C Error Code CMer Error CodeErr ×××× Messages Messages Related to the Drive InterfacePanel Operation and Other Messages Message DescriptionTandberg LTO2 Autoloader Installation and User’s Manual Tandberg Data ASA Kjelsasveien 161 N-411 Oslo Norway
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