Panasonic KX-FPG377, KX-FPG376 manual Error messages Reports, Error messages Display

Page 69

9. Help

9.1Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following communication messages will be printed on the sending and journal reports (page 41).

COMMUNICATION ERROR (Code: 40-42, 46-72, FF)

LA transmission or reception error occurred. Try again or check with the other party.

COMMUNICATION ERROR (Code: 43, 44)

LA line problem occurred. Connect the

telephone line cord to a different jack and try again.

LAn overseas transmission error occurred. Try using the overseas mode (feature #23 on page 61).

DOCUMENT JAMMED

LThe document is jammed. Remove the jammed document (page 76).

ERROR-NOT YOUR UNIT (Code: 54, 59, 70)

LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.

MEMORY FULL

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 14) or clear the jammed paper (page 74).

NO DOCUMENT

LThe document was not fed into the unit properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe document was not fed properly. Re- insert the document and try again.

LThe other party’s fax machine rang too many times. Send the fax manually (page 40).

LThe other party’s machine is not a fax machine. Check with the other party.

LThe number you dialed is not in service.

9.2Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

9.2.1 Base unit

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CALL SERVICE

LThere is something wrong with the unit. Contact our service personnel.

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CHECK DOCUMENT

LThe document was not fed into the unit properly. Re-insert the document. If misfeeding occurs frequently, clean the document feeder rollers (page 77) and try

again.

LAttempted to send a document longer than 600 mm (235/8"). Press {STOP} to remove the document. Divide the document into two

or more sheets, and try again.

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CHECK MEMORY

LThe base unit memory (telephone numbers, parameters, etc.) has been erased. Re-

program.

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CHECK PAPER

LThe unit has run out of recording paper. Install paper and press {START} to clear the message.

LThe recording paper was not fed into the unit properly (page 75). Reinstall paper (page 14) and press {START} to clear the message.

LThe recording paper has jammed near the

recording paper entrance. Clear the jammed paper (page 75) and press {START} to clear the message.

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COVER OPEN

PRESSED THE STOP KEY

L{STOP}was pressed and fax communication was canceled.

OK

LFax communication was successful.

b

CHECK FILM

LThe covers are open. Close them.

For Fax Advantage assistance, call 1-800-435-7329.

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Contents This model is designed to be used only in the U.S.A KX-FPG376 KX-FPG377Open How to use the operating instructionsBase unit Location of controlsHandset Buttons Listed in alphabetical orderThings you should keep a record Never install telephone wiring during a lightning storm Important safety instructionsBattery Battery charge For best performanceOperating distance and noise Directory When a function does not work, check Direct commands for programming10.1 OpenLCR service for the Caller IQ Listening to recorded mailboxPart number*1 Quantity Specifications Included accessoriesPower cord Quick start sheetAccessory information OverviewTelephone Description of base unit buttons Description of handset buttons Ink film Installing the ink filmReplacing the ink film Turn TightInk film is not wrapped around the blue core Paper tray Recording paperTo use A4 size paper CorrectIncorrect Battery replacementHeadset optional Belt clipTo attach the belt clip To remove the belt clip To connect an optional headset to the handsetUsing surge protectors ConnectionsLineprotectorsurge Battery charge Selecting the way to use your fax machine Stop MenuPress SET Case 1 TAM/FAX Telephone Answering Machine/Fax How to setup How to receive callsYour situation SETSET How to setupCase 3 TEL only FAX/START AB MenuSET Digital SP-PHONE Preparation Case 4 FAX only How to receive faxesRinger volume Adjusting handset volumeHandset receiver volume Speaker volumeAdjusting base unit volume Fax voice guidance volumeAnswering machine volume Date and time Flash Your logoYour fax number Making phone calls Using the handsetFunction Talk SP-PHONE HoldclearUsing the base unit Answering phone callsAB REDIAL/PAUSE Digital SP-PHONE Intercom Paging the base unit from the handsetPaging the handset from the base unit From the handset to the base unit Transferring a callFrom the base unit to the handset LOCATOR/INTERCOM to page the handsetSpace # $ To change capital or lower-case Letter You can also send faxes using the navigator directoryDelete button Enter the correct character/numberEditing a stored item Making a phone call using the navigator directoryErasing a stored item Another method to erase a stored itemHow Caller ID is displayed Caller ID serviceViewing and calling back using caller information Press v or e. ExampleTo edit a telephone number Using the base unit Caller IDFAX/START Digital SP-PHONE Storing caller information into the navigator directory Erasing caller informationErasing all caller information Into the handsetStop Help AB REDIAL/PAUSE FAX/START Digital SP-PHONE SET Sending a fax manuallyDocuments you can send Broadcast transmission Sending a fax using the navigator directoryProgramming items into the broadcast memory Adding a new item into the broadcast memoryErasing a stored item from the broadcast memory To cancel broadcast transmissionSending the same document to pre-programmed parties To send the same document to a one-time group of itemsReceiving a fax manually-AUTO Answer OFF Activating TEL modeOff Stop FAX/START Digital SP-PHONEReceiving a fax automatically-AUTO Answer on Activating TAM/FAX mode Telephone Answering Machine/Fax modeHow to receive calls Activating FAX only modeChanging the ring setting in TAM/FAX mode How to receive faxesUsing two or more phone numbers on a single telephone line Distinctive Ring service from your phone companyActivating the Distinctive Ring feature Ring pattern SettingsProgramming the ring pattern assigned for fax More copying features Making a copyStart SET Default Setting Recording Original Paper size Document Size 100%92% 86%Leaving a message for others or yourself Recording your greeting messageErasing your recorded greeting message Erase Record StopErasing recorded messages Listening to recorded messagesFlash/Light Erase Stop SlowRemote operation with the handset Listening to recorded messagesPlayback Buttons Remote commands Remote operations using the remote commandsOperating from a remote location Summary of remote operationOther remote operations Allowing callers to leave private messages mailbox When a caller callsRecording your mailbox greeting messages To use a mailboxListening to recorded mailbox messages using the handset Listening to recorded mailbox messages using the base unitTo record a memo message into a mailbox To erase all messages in a mailboxTransferring recorded messages to another telephone How this feature worksRecording your transfer greeting message To listen to messages in another memory after playbackTo check the transfer greeting message Unit will repeat your message Press MenuTo erase your transfer greeting message Pager callProgramming basic features Basic featuresProgramming advanced features ProgrammingAdvanced features Code #31 Activating the Distinctive Ring feature Code #26 Setting the Caller ID list to print automaticallyCode #34 Setting the quick scan Code #36 Receiving oversized documentsCode #43 Setting the recording time alert Code #42 Setting the message alertCode #44 Setting the memory reception alert Code #46 Setting friendly receptionProgram code and direct command button Direct commands for programming features#23 Overseas mode #13 Dialing mode#25 Delayed transmission #01 Date and time#52 Mailbox 2 password #51 Mailbox 1 password#76 Connecting tone #80 Reset advanced featuresError messages Display Error messages ReportsRemaining film is low. Prepare a new film Out the documentGenerate an intense magnetic field Recording paper jam occurred. Clear the jammed paperWhen a function does not work, check here Initial settingsGeneral Cordless handset Fax receiving Fax sendingCopying Answering machine If a power failure occursCannot listen to messages from a remote location Messages in the mailbox do not play backWhen the recording paper has jammed in the unit Recording paper jamsOpen the back cover Start When the recording paper was not fed into the unit properlyDocument jams sending Do not use paper products, such as paper towels or tissues Document feeder cleaningThermal head cleaning To turn the Caller IQ on / OFF OpenLCR service for the Caller IQ featureOpenlcr Caller IQ OFFDownloading information Updating the rate table downloading the rate tableViewing information Handset Printing information Base unitPress Press SET to start printing Press For assistance, please call openLCR 1-866-openLCRReference lists and reports Base unit only Technical data about this product Frequency Paper specificationsFCC and Other Information FCC RF Exposure Warning FAX categories Parts Labor Limited WarrantyThermal Transfer Facsimile Laser FacsimileFor In Limited Warranty product service Customer Services directory #77 Auto Answer IndexIndex Panasonic FAX Advantage Program No Extra Cost