
9. Help
The other party complains they only hear a fax tone and cannot talk.
LFAX ONLY mode is set. Tell the other party the number is only used for faxes.
LChange to TEL mode (page 44) or TAM/FAX mode (page 45).
LIf you use a Distinctive Ring service, turn AUTO ANSWER OFF so that the fax
machine is in TEL mode.
LIf you use a Distinctive Ring service, make sure you have set the same ring pattern assigned by the telephone company (page 47).
The {REDIAL/PAUSE} button does not function properly.
LIf this button is pressed while dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed.
The receiving mode does not function properly.
LThe Distinctive Ring is set (feature #31 on page 62).
During programming, I cannot enter the code or ID number.
LAll or part of the numbers are the same as another code or ID. Change the number:
–remote operation ID: feature #11 on page 61.
–fax activation code: feature #41 on page 62.
–password for mailbox 1: feature #51 on page 63.
–password for mailbox 2: feature #52 on page 63.
The ink film runs out quickly.
LReplacement films can print about 113 letter- sized pages each. Every page that comes out of the machine is considered as a full page. Also, if the sending report (feature #04 on page 60) is set to “ON”, change the setting to “OFF” or “ERROR” to save film.
The unit beeps.
LRecording paper or ink film has run out. Press {STOP} to stop the beeps and install paper/ink film.
Whenever I try to retrieve my voice mail messages, I am interrupted by the fax tone.
LYou are probably entering {*}{#}{9}. This is the default setting for the fax activation code.
If you use a voice mail service, turn the fax activation feature OFF or reprogram the activation code (feature #41 on page 62).
The speakerphone is not working.
LUse the speakerphone in a quiet room.
LIf you have difficulty hearing the other party, adjust the volume.
The {LOCATOR/INTERCOM} button does not function.
LThe handset is too far from the base unit. L The handset is talking on an external call.
While having an intercom call, the intercom call stops and the unit starts to ring.
LSomeone is calling you from outside. Press {TALK},
9.3.3 Cordless handset
The handset does not work.
LMake sure that the battery is installed correctly (page 15).
LCharge the battery fully (page 18).
LClean the charge contacts and charge again (page 18).
The handset does not ring.
LThe ringer volume is set to OFF. Adjust it (page 25).
The display shows “No link to base Place on cradle and try again.” and an alarm tone sounds.
LThe handset has lost communication with the
base unit. Walk closer to the base unit, and try again.
LPlace the handset on the base unit and try again.
LThe power cord is disconnected. Plug in the power cord.
LRaise the base unit antenna.
Static, sound cuts in/out, fades. Interference from other electrical units.
LUse the handset and the base unit away from other electrical appliances.
LMove closer to the base unit.
LPress {<} on the handset to select a clearer channel.
LRaise the base unit antenna.
70 | For Fax Advantage assistance, call |