Symptom
Cannot control the camera.
The AUTO MODE (OFF, auto pan, sort, sequence, patrol) of the camera changes.
Cause/solution
•Confirm that the camera is connected correctly and firmly.
•Confirm that the connected camera is available for the desired operation.
Depending on the models of the connected cameras, the available functions may be different.
Refer to the operating instructions of the connected camera for further information.
•Check the settings for the self return function.
Reference
pages
Operating
Instructions
Operating
Instructions of
camera
Page 30 and
Operating
Instructions of
camera
Cannot receive audio from the unit./Cannot transmit audio to the unit.
•Are the microphone and the speaker connected cor- rectly and firmly?
Confirm that they are connected correctly and firmly.
•Is the audio volume of PC or speaker set at an appro- priate level?
Increase the audio volume level.
•Is the viewer software installed on a PC?
Confirm that the viewer software "Network Camera View3" is installed.
Is the audio mode set correctly?
•To receive and transmit audio, select "Interactive" for "Audio mode" on the [Audio] tab.
•Are you accessing with the access level that can receive and transmit audio?
•Access with the access level selected for "Authentication" on the [Audio] tab.
•Are images displayed on a full screen?
Audio will not be transmitted when displaying images on a full screen.
Operating
Instructions
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Operating
Instructions
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