Nortel Networks n0060597 manual Record-keeping tasks

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Chapter 2 Pre-upgrade activities 17

Record-keeping tasks

The following information is not preserved by the upgrade process. Make note of the configurations so you can reenter the information after the upgrade is complete:

User accounts, groups, and permissions: The user accounts, groups, and permissions are not preserved during the upgrade. You must reenter this information after the upgrade is complete. The groups and privileges are implemented differently in BCM 4.0 than in BCM 3.6/3.7. You must review the groups and privileges for each of your user accounts relative to the BCM 4.0 groups and privileges. Document the current settings so they may be reentered once the upgrade completes.

IPSec remote user accounts: The IPSec remote user accounts are not preserved during the upgrade. You must reenter this information after the upgrade is complete. However, the IPSec branch office accounts are preserved after the upgrade.

Scheduled tasks: Make note of any scheduled tasks, such as BRU, CDR, and log management. These tasks must be reentered in Element Manager after the upgrade.

Firewall record: Note if Firewall Filter logging is required.

SIP: Determine if the system requires SIP and note the settings.

Modem: If the system uses a modem, note the Modem Access Parameters.

ISDN: If the system uses ISDN, note the ISDN Dial-Out User name.

DHCP: Note the settings for DHCP Excluded Address Range and Client Name/Description for the Reserved Address range.

Routing: If the system uses OSPF MTU and OSPF WAN NBMA (Neighbor Priority and Neighbor Number), note the settings. If the configured protocol is RIP, then RIP global parameters are upgraded and OSPF global parameters are set to the default values. Similarly, if the configured protocol is OSPF, then OSPF global parameters are upgraded and RIP global parameters are set to the default values. If the configured protocol is None, then all default values are upgraded for both RIP and OSPF.

PPTP/IPSec: Determine if PPTP is active on your BCM system since it is not supported after the upgrade. You must use IPSec instead. You must purchase the IPSec feature with your keycode to activate this feature.

NAT: For each interface only the rules that are specified in the rule order are preserved after upgrade.

WAN: Note the PPP Authentication parameters – user name and password for WAN resources.

LAN: Note the connection type settings for the LAN ports.

Upgrade Guide

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Contents Upgrade Guide Copyright 2006 Nortel Networks, All Rights Reserved How to get Help How to get Help N0060597 Contents Appendix a Troubleshooting Getting started ChapterWhat’s new in BCM Applicable systemsFirst step Using this upgrade guideNo longer supported by BCM 4.0 software Final step Second stepImportant information to note before attempting this upgrade Pre-upgrade activitiesBCM system tasks Pre-upgrade tasksDrive Label Type Size bytes Pre-upgrade activities Route Management computer tasks Record-keeping tasks Pre-upgrade activities N0060597 Upgrading the BCM400 Expansion Gateway Upgrading to BCM 4.0 and SRGUpgrading an SRG 1.0 system to SRG Performing the BCM 4.0 and SRG 1.5 upgradeBCM Upgrade Wizard welcome To perform the BCM 4.0 and SRG 1.5 upgradeBCM Upgrade Checklist BCM Upgrade Wizard sign-in Upgrading to BCM 4.0 and SRG Final Confirmation Before Upgrade Begins BCM Upgrade Wizard progress Insert CD Final upgrade screen with green BCM status LEDs BCM Connection LEDs BCM Services Upgrade Wizard BCM status indicatorsUpgrading to BCM 4.0 and SRG N0060597 BCM system tasks Post-upgrade activitiesPost-upgrade activities Post-upgrade activities To install the new version of the client application Client upgrade tasksTo uninstall a client application To install RCC Installing Reporting for Contact Center RCCPost-upgrade activities N0060597 Hard disk upgrade To upgrade to BCM 4.0 through a hard disk replacement Upgrade to BCM 4.0 through hard disk replacementDealing with log files TroubleshootingDealing with condition messages BCM Imaging Tool BIT Upgrading to BCM 4.0 after a failed pre-check or upgradeBIT recovery process BIT recovery process prerequisitesCommon troubleshooting issues