Nortel Networks n0060597 manual Final Confirmation Before Upgrade Begins

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Chapter 3 Upgrading to BCM 4.0 and SRG 1.5 25

9Click Begin when you are ready to continue the upgrade.

The Final Confirmation Before Upgrade Begins dialog box appears (see Figure 6).

Figure 6 Final Confirmation Before Upgrade Begins

10Click Yes to continue the upgrade.

Note: The BCM system reboots several times during the upgrade process.

11The BCM Upgrade Wizard progress page appears (see Figure 7). As each action of the upgrade completes, the listing under Action and Status turns from blue to green, and a check mark appears beside it. Note that the Update Bios line does not appear on upgrades to BCM1000 systems or any BCM 200/400 system that does not require the BIOS upgrade.

There are also two BCM status indicators that monitor the progress of the upgrade (see “Upgrade Wizard BCM status indicators” on page 29).

If there are problems with any step, a condition message appears that describes the problem (see Appendix A, “Troubleshooting,” on page 39).

Upgrade Guide

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Contents Upgrade Guide Copyright 2006 Nortel Networks, All Rights Reserved How to get Help How to get Help N0060597 Contents Appendix a Troubleshooting Getting started ChapterWhat’s new in BCM Applicable systemsNo longer supported by BCM 4.0 software Using this upgrade guideFirst step Final step Second stepImportant information to note before attempting this upgrade Pre-upgrade activitiesBCM system tasks Pre-upgrade tasksDrive Label Type Size bytes Pre-upgrade activities Route Management computer tasks Record-keeping tasks Pre-upgrade activities N0060597 Upgrading the BCM400 Expansion Gateway Upgrading to BCM 4.0 and SRGUpgrading an SRG 1.0 system to SRG Performing the BCM 4.0 and SRG 1.5 upgradeBCM Upgrade Wizard welcome To perform the BCM 4.0 and SRG 1.5 upgradeBCM Upgrade Checklist BCM Upgrade Wizard sign-in Upgrading to BCM 4.0 and SRG Final Confirmation Before Upgrade Begins BCM Upgrade Wizard progress Insert CD Final upgrade screen with green BCM status LEDs BCM Connection LEDs BCM Services Upgrade Wizard BCM status indicatorsUpgrading to BCM 4.0 and SRG N0060597 BCM system tasks Post-upgrade activitiesPost-upgrade activities Post-upgrade activities To uninstall a client application Client upgrade tasksTo install the new version of the client application To install RCC Installing Reporting for Contact Center RCCPost-upgrade activities N0060597 Hard disk upgrade To upgrade to BCM 4.0 through a hard disk replacement Upgrade to BCM 4.0 through hard disk replacementDealing with condition messages TroubleshootingDealing with log files BCM Imaging Tool BIT Upgrading to BCM 4.0 after a failed pre-check or upgradeBIT recovery process BIT recovery process prerequisitesCommon troubleshooting issues