EPSON | Chapter 3 Troubleshooting |
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3.3 Unit Level Troubleshooting
You may be able to identify a defective printer unit simply by observing the printer’s symptoms. The table below lists the symptoms for several printer problems. After you determine the type of printer problem you have, see the corresponding flowchart to isolate the cause of the problem and repair the printer.
Table
Symptom |
| Problem Description |
| Flowchart |
Abnormal |
| ∙ The carriage does not move at all. |
| Flowchart 1 |
carriage |
| ∙ When you turn on the printer, the carriage |
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operation |
| moves away from the home position and then |
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| stops. All the indicator LEDs on the control |
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| panel flash. |
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Abnormal |
| ∙ The printer does not feed the paper at all. |
| Flowcharts |
paper |
| ∙ When you turn on the printer, the printer ejects |
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feeding |
| the paper automatically. |
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| ∙ After you load paper, the printer ejects the |
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| paper automatically and then indicates it is in |
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| the ready state. |
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Abnormal |
| ∙ The control panel indicator LEDs do not |
| Flowchart 3 |
power |
| come on. |
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operation |
| ∙ The Operate button does not work. |
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| ∙ The control panel buttons do not work. |
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Abnormal |
| ∙ No image is printed. |
| Flowchart 4 |
printing |
| ∙ Printing is faulty; some dots are not printed. |
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The flowcharts use the following symbols:
START | Start | Decision | END | END |
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| Instructions | Branching |
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| Refer to the | Return to the start |
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| specified flowchart |
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| of the flowchart |
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