EPSON
1. Abnormal Carriage Operation
START
Chapter 3 Troubleshooting
2-1. Abnormal Paper Feeding
START
When you turn on
the printer, does the CR motor rotate?
YES
Does the CR motor stop during or after initialization?
YES
When you
move the CR by hand with the printer off, does it move freely?
YES
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| Is CN11 connected | NO |
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| Check the CR motor |
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| Replace the CR | |||||||||
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NO
END
Connect CN11.
Is the problem solved?
YES
END
Does the PF motor rotate?
YES
Is paper
ejected automatically when you turn on the printer?
YES
Does the
printer indicate it is
ready after the paper is ejected?
YES |
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Connect CN10.
Is the problem solved?
YES
END
Replace the PF motor.
Is the problem solved?
YES
Is the platen gap | NO |
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adjusted properly? |
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YES | Adjust the platen gap. |
See Chapter 5. |
YES |
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| Is foreign | ||
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| material stuck on the | |
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| TOP sensor? |
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Does a paper out |
error occur after the |
paper is ejected? |
END
Is CN4 connected |
| Replace the oil pad on the |
properly? |
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NO |
| carriage unit. Clean and |
NOYES Is the problem
Remove the substance
YES | Does the | YES | |
TOP sensor work | |||
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lubricate the CR shaft. |
YES |
solved?
blocking the TOP sensor.
NO
Is foreign
material jammed
NO |
| Are CN5 and | NO | |||
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Connect CN4. | END | ||
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A
END
between the front or rear PE sensor and the platen?
CN6 connected |
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properly? |
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YES | Connect CN5 |
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Is the NO | Replace the |
problem | TOP sensor. |
solved? |
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YES
and CN6. |
Do the |
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| Is the resistance of |
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| Is the problem | the CR motor correct? |
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| See Table |
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| END |
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Does the HP sensor |
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| CR motor. | |||||||||
work correctly? |
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See Table |
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| Replace the |
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| HP sensor. |
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| Is the problem | ||||||
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| NO |
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A |
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| END |
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| END | ||||||||||
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Figure 3-3. Flowchart 1
YES |
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END | NO | Is the |
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| problem |
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| solved? |
| Replace the | YES |
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| |
| main board. |
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Remove the foreign material.
Is the | NO | |||
problem |
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solved? |
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| YES |
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front and rear | YES | NO Is the |
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PE sensors work |
| problem |
correctly? |
| solved? |
NO |
| YES |
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Replace the defective | END | |
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PE sensor. |
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END
END
Is the | NO |
problem |
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solved? |
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YES |
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END | Replace the main |
| board. |