Toshiba TF 631 manual Possible problems, Error messages in the display

Page 110

Possible problems

Error messages in the display

Your fax machine indicates operating errors or does not carry out a function in accordance with your requirements. Before you contact customer service, consider a moment and identify the error message in the following list. You will probably then be able to remedy the fault yourself.

Display

General procedure to be followed for error messages in the display

1.Analyse error message.

2.Rectify cause of error.

3.Press STOP key to cancel error message in display.

4.If necessary, switch off fax machine for 10 seconds and press STOP key again.

Cause

All error messages are re-

tained in the display until they are acknowledged with the

STOP key. If this error message does not disappear, the cause of the error has still not been rectified.

How to correct

BROKEN REGISTRATION

Alphabet memory and internal settings have

PRESS [STOP]

been lost due to a lengthy power failure

CONFIRM DIAL LIST

 

Press the STOP key. If the error message does not disappear, activate the installa- tion procedure (see page 11) and confirm all settings.

POWER FAILURE

Contents of the image memory have been lost

 

following a power failure.

The mains error report (see page 91) is printed out in order to provide you with a list of lost criteria.

TX COVER OPEN

The cover on which the keypad is located has

Allow this cover to snap carefully into

 

not snapped into position.

position.

 

 

 

RX COVER OPEN

The upper part of your fax machine housing has

Close the housing cover carefully.

 

not snapped into position.

 

 

 

 

MEMORY FULL

The transmission / reception memory is full.

Send your document(s) with a lower

 

 

resolution, or send them using the direct

 

 

mode (see page 36).

 

 

If this error persists, please contact your

 

 

dealer for a memory expansion.

 

 

 

DOCUMENT JAM

Documents have jammed in the document

Follow the instructions on page 116 to

 

feeder.

rectify the document jam.

 

 

 

UPPER PAPER EMPTY

(Only in conjunction with additional paper cas-

Load new recording paper (see page 9).

 

settes)

 

 

No more paper in the upper cassette.

 

MIDDLE PAPER EMPTY

(Only in conjunction with additional paper cas-

 

settes)

 

No more paper in the middle cassette.

Load new recording paper (see page 9).

LOWER PAPER EMPTY

(Only in conjunction with additional paper cas-

 

settes)

 

No more paper in the bottom cassette.

Load new recording paper (see page 9).

PAPER EMPTY

The recording paper is empty

Load new recording paper (see page 9).

 

 

 

TONER LOW

The toner is almost out. Only enough toner for

Install a new cartridge (see page 6).

 

approx. 100 more copies.

 

 

 

 

TONER EMPTY

There is not enough toner for printing.

Install a new cartridge (see page 6).

 

 

 

DRUM LIFE WARNING

The printer unit is almost spent. About 100

Please contact your TOSHIBA dealer for

 

sheets can be printed after this is displayed.

ordering a new printer unit.

GB 110 Possible problems

TOSHIBA TF 631

Image 110
Contents Page Line lamp Mode KEY, with status lampsWelcome to your fax machine PC Comm lampContents Please protect your machine from PreparationPrinter unit PreparationPrepare and insert Remove transport fittingsChange toner Case you come into contact with toner Then proceed as detailed onReplace drum unit Telephone connectionRemove the paper cassette Insert cassette index A4 How to insert the recording paperInstall exit paper trays Then Slide the cassette into the slotGB 10 Preparation Switch your fax machine OFF Stack memory is deleted when aInsert memory card Close the cover for the memory modulesInstallation Menu systemUser name GB 12 InstallationEnter user name Enter the nameEnter terminal ID Confirm with Start Press STOP, return to standby modeInstallation 13 GB From Enter user nameCurrent dialling method is highlighted Setting dialling methodGB 14 Installation Enter the digits for obtaining public line Select a menu item Press STOP, return to standby modeInstallation 15 GB GB 16 Installation Set languageEnter the date and the time Confirm with Start Installation 17 GBSet date and time Reception of documents Set standby modeTo set reception mode do the following Automatic receptionReception reduction Reception reduction19 GB Discard ON/OFFDisplay messages for memory reception Memory receptionMemory reception ON/ OFF Press STOP, return to standbyEnter the security code 21 GBGo to A1 GB 22 Reception of documents Enter the old security code Confirm with StartEnter the new security code Confirm with Start Enter the period Confirm with Start 23 GBEnter the current security code Corresponding function key DayOpen the one-touch dial cover Enter the current security code Confirm with StartCorrect sequence print- out 25 GBMake your selection Number of incoming copies Multiple printoutSelect the required quantity Example 8 copies27 GB Press the JOB Cancel keyDelete reception Press the JOB Status keyProtection facility has been activated Reception protectionGB 28 Reception of documents Sorter function on Local copy29 GB Sorter function OFFMake your selection Copy reduction on Copy reduction OFF Copy reductionGB 30 Reception of documents Transmit documents Document formatGB 32 Transmit documents Automatic fax mes- sagesEnter the fax number Transmit documents 33 GB Stack modeThis is different with your fax ma- chine JobJOB no Useful job managementGB 34 Transmit documents First jobPress the Shift key and then the corresponding function key Important transmissionTransmit documents 35 GB GB 36 Transmit documents Direct transmissionSelect a menu item Enter the fax number Enter the alphabet dial number Transmission using alpha dialActivate the dialling key Transmit documents 37 GBPress the one-touch dial key Toshiba Europe Standby modeTransmission one-touch dial GB 38 Transmit documents001 Faxing with telephone directoryTransmit documents 39 GB Please refer to page 12 for entering lettersGB 40 Transmit documents Single multi-address transmissionPress the Multi key SUN 1956 Broadcast via one-touch dial key Stored broadcastEnter group number Confirm with Start Transmit documents 41 GBGB 42 Transmit documents Monitoring direktActivate monitoring 1234567Monitoring by job Transmit documents 43 GBDialling the fax partners GB 44 Transmit documents Set resolutionPress „MODE Transmit documents 45 GB Set contrastDialling the fax partner TrastCorrection mode Fax machine displays the current settingTransmit documents 47 GB Transmission options, number of pagesEnter the page number Confirm with Start Make your selection For the number of pagesTransmission protection Transmission options, protected transmissionGB 48 Transmit documents Transmit documents 49 GB Selected setting is applicable only for the current jobTransmission options, reduced speed Press the Shift key and thenSelect a menu item Enter the addressee Refer to page 12 for the procedureTransmission options, send cover sheet Confirm with Start Enter the senderTransmit documents 51 GB Chain dialingEnter the numbers Manual call redial from memory RedialManual call redial Press the REDIAL/PAUSE keyTransmit documents 53 GB Resend retained jobEnter new fax number Confirm with Start Selected job is used againIf your fax machine is set to retain job Cancel a retained job with retain jobSelected job is cancelled Press Stop Cancel transmissionCancel from stack Job is displayed as followsGeneral PollingReserve polling Reserve pollingEnter the Toshiba code Confirm with Start Polling protection57 GB Enter the number Confirm with StartGB 58 Polling Reserve polling, perma- nent general infoboxInfobox Reserve polling, append documents 59 GBGB 60 Polling Cancel polling reserva- tionSelect the job which you wish to cancel Confirm with Start Go to B Single polling61 GB GB 62 Polling Multiple pollingSelect a menu item Press the Multi key With Toshiba code Without polling protection63 GB Multiple polling is stored and carried out as a jobGB 64 Polling Cancel pollingSelected polling job is cancelled 21-03-97Enter the period of the week Confirm with Start 65 GBEnter the periods Confirm with Start GB 66 Polling EnterGo to a Go to B Enter the menu Reverse direction67 GB Enter the Toshiba codes Confirm with Start GB 68 Polling69 GB Store numbersAlphabet dial memory Enter alphabet dial numberPress STOP, return to standby mode GB 70 Store numbers / or Skip with Start Confirm with Start71 GB Procedure up to this menu item SeeAlphabet dial options Modify ABB numbers Procedure as described under Enter alphabet dial number SeePress STOP, return to standby mode GB 72 Store numbers If you want to delete ABB numbers just enter them Delete ABB numbers73 GB Save fax number directly on one- touch dial key Direct configuration of one- touch dial keysOne-touch dial keys Fax number inputSkip with Start Confirm with Start 75 GBAssign alphabet dial number to a one-touch dial key Cancel one-touch dial keys Press STOP, return to standby mode GB 76 Store numbersEnter group number Define groups77 GB Press STOP, return to standby mode GB 78 Store numbers Make your selection For further group partner79 GB Make your selection Cancel the selected group partner YESEdit groups Enter an alphabet dial numberGroup is cancelled Cancel groupsPress STOP, return to standby mode GB 80 Store numbers Example group number 444, name SupergroupTransmission reports Report printsProgram selection list 81 GBVarious transmission reports and related options GB 82 Report printsTransmission report 83 GBSelect the entry which you wish to print Press the Copy key GB 84 Report printsMulti transmission report Multi polling report85 GB Select a menu item For manual output Manual output of journalStandby modeTransmission and reception journal GB 86 Report prints87 GB GB 88 Report prints Reservation listFunction list 89 GB Required lists are printed out Dial number listsGB 90 Report prints Mains failure report Due to a lengthy power failureDepartment list 91 GBNnnnnn Delayed fax jobGB 92 Advanced settings 23 3393 GB Advanced settingsSet transmission header position Make your selection For transmission header positionReception trailer RTI Advanced settingsGB 94 Advanced settings Permanent monitoringGo to a Advanced settings 95 GBCall redial Period between call redial at- temptsAdvanced settings Set ringer volumePower saver stand by 97 GBCost centre manage- ment GB 98 Advanced settingsActivate cost centre management Deactivate mode Divider sheet99 GB Use master code when first enteredDepartment code Enter the department name Confirm with StartEnter ! master code Confirm with Start Start the menu Press STOP, return to standby mode GB 100 Advanced settingsModify or delete a department Enter the department number Confirm with StartFax machine is permanently enabled Disable department codeAccessed by entering the mas- ter code Document is saved as the cover sheet diagram GB 102 Advanced settingsCover sheet is activated Cover sheet is cancelled Cover sheetInput retaining time Preset retaining time is displayedRetain jobs Query job status Cancel current statusGB 104 Advanced settings Display the basic setting Basic setting, document lengthBasic setting, transmis- sion memory Basic setting, resolution and contrast Display the basic setting for resolutionTransmission of documents is re- stricted Basic setting, ECM er- ror correction modeBasic setting, protected transmission Print Resolution Additional paper cas- settes optional Additional features SUB, SEP, PWDWhen all data have been entered end with Selection of required menu itemPossible problems Error messages in the displayDisplay Cause How to correct Code Error codes in journalGB 112 Possible problems Code Cause How to correct GB 114 Possible problems ProblemSolutions Possible causesReceiving problems Problem Possible causesCleaning document scanner Document jamRecording paper jam How to clear aCleaning the corona After openingConnection to Pabx Remote maintenance ComlineGB 118 Possible problems UK Connection information Index GB 120 Index