Toshiba TF 631 manual Connection to Pabx, Remote maintenance Comline, GB 118 Possible problems

Page 118

Possible problems

Remote maintenance (COMLINE)

Your fax machine enables remote diagnosis to be carried out. This means that internal settings can be read and changed via the telephone line. In order to ensure that all requirements of data protection are observed, COMLINE is possible only if you temporarily enable your fax machine for this facility.

15-03-98 SUN 19:56

RESIDUAL MEMORY 100 %

1.COMM. OPTIONS 2.LISTS

3.INSTALLATION 4.MENU LIST

REMOTE ACCESS 1.ALWAYS ON 2.SINGLE ACCESS

3.ALWAYS OFF

STOP

Standby mode

Start the menu

The first 4 menu items are displayed.

Select a menu item

Male your selection

1:REMOTE ACCESS always possible

2:Temporarily enable REMOTE ACCESS

3:REMOTE ACCESS not possible

Select a menu item

Press STOP, return to standby mode

Connection to PABX

If your fax machine is connected to a PABX, additional sources of errors are possible. In the event of any problems, you should work through the following items and compare them against the current installation of your fax machine. Where necessary consult the person who installed your PABX.

•Does the PABX have public line capability?

•Does the PABX have DDI capability?

•Have you entered the „❊“ key before the actual fax number?

•How is the public line obtained (earth key, flash, number)?

•What dialling method is used (pulse- dialling, DTMF dialling)?

GB 118 Possible problems

TOSHIBA TF 631

Image 118

Contents Page Line lamp Mode KEY, with status lampsWelcome to your fax machine PC Comm lampContents Please protect your machine from PreparationPrinter unit PreparationPrepare and insert Remove transport fittingsChange toner Case you come into contact with toner Then proceed as detailed onReplace drum unit Telephone connectionRemove the paper cassette Insert cassette index A4 How to insert the recording paperInstall exit paper trays Then Slide the cassette into the slotGB 10 Preparation Switch your fax machine OFF Stack memory is deleted when aInsert memory card Close the cover for the memory modulesInstallation Menu systemUser name GB 12 InstallationEnter user name Enter the nameEnter terminal ID Confirm with Start Press STOP, return to standby modeInstallation 13 GB From Enter user nameGB 14 Installation Setting dialling methodCurrent dialling method is highlighted Installation 15 GB Select a menu item Press STOP, return to standby modeEnter the digits for obtaining public line GB 16 Installation Set languageSet date and time Installation 17 GBEnter the date and the time Confirm with Start Reception of documents Set standby modeTo set reception mode do the following Automatic receptionReception reduction Reception reduction19 GB Discard ON/OFFDisplay messages for memory reception Memory receptionMemory reception ON/ OFF Press STOP, return to standbyGo to A1 21 GBEnter the security code Enter the new security code Confirm with Start Enter the old security code Confirm with StartGB 22 Reception of documents Enter the current security code 23 GBEnter the period Confirm with Start Corresponding function key DayOpen the one-touch dial cover Enter the current security code Confirm with StartCorrect sequence print- out 25 GBMake your selection Number of incoming copies Multiple printoutSelect the required quantity Example 8 copies27 GB Press the JOB Cancel keyDelete reception Press the JOB Status keyGB 28 Reception of documents Reception protectionProtection facility has been activated Sorter function on Local copy29 GB Sorter function OFFGB 30 Reception of documents Copy reductionMake your selection Copy reduction on Copy reduction OFF Transmit documents Document formatEnter the fax number Automatic fax mes- sagesGB 32 Transmit documents Transmit documents 33 GB Stack modeThis is different with your fax ma- chine JobJOB no Useful job managementGB 34 Transmit documents First jobTransmit documents 35 GB Important transmissionPress the Shift key and then the corresponding function key Select a menu item Enter the fax number Direct transmissionGB 36 Transmit documents Enter the alphabet dial number Transmission using alpha dialActivate the dialling key Transmit documents 37 GBPress the one-touch dial key Toshiba Europe Standby modeTransmission one-touch dial GB 38 Transmit documents001 Faxing with telephone directoryTransmit documents 39 GB Please refer to page 12 for entering lettersPress the Multi key Single multi-address transmissionGB 40 Transmit documents SUN 1956 Broadcast via one-touch dial key Stored broadcastEnter group number Confirm with Start Transmit documents 41 GBGB 42 Transmit documents Monitoring direktActivate monitoring 1234567Monitoring by job Transmit documents 43 GBPress „MODE Set resolutionDialling the fax partners GB 44 Transmit documents Transmit documents 45 GB Set contrastDialling the fax partner TrastCorrection mode Fax machine displays the current settingTransmit documents 47 GB Transmission options, number of pagesEnter the page number Confirm with Start Make your selection For the number of pagesGB 48 Transmit documents Transmission options, protected transmissionTransmission protection Transmit documents 49 GB Selected setting is applicable only for the current jobTransmission options, reduced speed Press the Shift key and thenSelect a menu item Enter the addressee Refer to page 12 for the procedureTransmission options, send cover sheet Confirm with Start Enter the senderEnter the numbers Chain dialingTransmit documents 51 GB Manual call redial from memory RedialManual call redial Press the REDIAL/PAUSE keyTransmit documents 53 GB Resend retained jobEnter new fax number Confirm with Start Selected job is used againSelected job is cancelled Cancel a retained job with retain jobIf your fax machine is set to retain job Press Stop Cancel transmissionCancel from stack Job is displayed as followsGeneral PollingReserve polling Reserve pollingEnter the Toshiba code Confirm with Start Polling protection57 GB Enter the number Confirm with StartInfobox Reserve polling, perma- nent general infoboxGB 58 Polling Reserve polling, append documents 59 GBSelect the job which you wish to cancel Confirm with Start Cancel polling reserva- tionGB 60 Polling 61 GB Single pollingGo to B GB 62 Polling Multiple pollingSelect a menu item Press the Multi key With Toshiba code Without polling protection63 GB Multiple polling is stored and carried out as a jobGB 64 Polling Cancel pollingSelected polling job is cancelled 21-03-97Enter the periods Confirm with Start 65 GBEnter the period of the week Confirm with Start Go to a Go to B EnterGB 66 Polling 67 GB Reverse directionEnter the menu Enter the Toshiba codes Confirm with Start GB 68 Polling69 GB Store numbersAlphabet dial memory Enter alphabet dial numberPress STOP, return to standby mode GB 70 Store numbers / or Skip with Start Confirm with StartAlphabet dial options Procedure up to this menu item See71 GB Press STOP, return to standby mode GB 72 Store numbers Procedure as described under Enter alphabet dial number SeeModify ABB numbers 73 GB Delete ABB numbersIf you want to delete ABB numbers just enter them Save fax number directly on one- touch dial key Direct configuration of one- touch dial keysOne-touch dial keys Fax number inputAssign alphabet dial number to a one-touch dial key 75 GBSkip with Start Confirm with Start Cancel one-touch dial keys Press STOP, return to standby mode GB 76 Store numbers77 GB Define groupsEnter group number Press STOP, return to standby mode GB 78 Store numbers Make your selection For further group partner79 GB Make your selection Cancel the selected group partner YESEdit groups Enter an alphabet dial numberGroup is cancelled Cancel groupsPress STOP, return to standby mode GB 80 Store numbers Example group number 444, name SupergroupTransmission reports Report printsProgram selection list 81 GBVarious transmission reports and related options GB 82 Report printsTransmission report 83 GBSelect the entry which you wish to print Press the Copy key GB 84 Report prints85 GB Multi polling reportMulti transmission report Select a menu item For manual output Manual output of journalStandby modeTransmission and reception journal GB 86 Report prints87 GB Function list Reservation listGB 88 Report prints 89 GB GB 90 Report prints Dial number listsRequired lists are printed out Mains failure report Due to a lengthy power failureDepartment list 91 GBNnnnnn Delayed fax jobGB 92 Advanced settings 23 3393 GB Advanced settingsSet transmission header position Make your selection For transmission header positionReception trailer RTI Advanced settingsGB 94 Advanced settings Permanent monitoringGo to a Advanced settings 95 GBCall redial Period between call redial at- temptsAdvanced settings Set ringer volumePower saver stand by 97 GBCost centre manage- ment GB 98 Advanced settingsActivate cost centre management Deactivate mode Divider sheet99 GB Use master code when first enteredDepartment code Enter the department name Confirm with StartEnter ! master code Confirm with Start Start the menu Press STOP, return to standby mode GB 100 Advanced settingsModify or delete a department Enter the department number Confirm with StartAccessed by entering the mas- ter code Disable department codeFax machine is permanently enabled Document is saved as the cover sheet diagram GB 102 Advanced settingsCover sheet is activated Cover sheet is cancelled Cover sheetRetain jobs Preset retaining time is displayedInput retaining time GB 104 Advanced settings Cancel current statusQuery job status Basic setting, transmis- sion memory Basic setting, document lengthDisplay the basic setting Basic setting, resolution and contrast Display the basic setting for resolutionBasic setting, protected transmission Basic setting, ECM er- ror correction modeTransmission of documents is re- stricted Print Resolution Additional paper cas- settes optional Additional features SUB, SEP, PWDWhen all data have been entered end with Selection of required menu itemPossible problems Error messages in the displayDisplay Cause How to correct GB 112 Possible problems Error codes in journalCode Code Cause How to correct GB 114 Possible problems ProblemSolutions Possible causesReceiving problems Problem Possible causesCleaning document scanner Document jamRecording paper jam How to clear aCleaning the corona After openingGB 118 Possible problems Remote maintenance ComlineConnection to Pabx UK Connection information Index GB 120 Index