Compaq 7800 manual Drivers

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Understanding Your Service and Support Options

8-11

Using the QuickRestore Recovery diskette

Use the QuickRestore Recovery diskette if you are unable to start your computer. The diskette will help you to get your computer up and running again.

To run the QuickRestore Recovery diskette, complete the following steps:

1.Place your QuickRestore CD in the CD Drive, and your QuickRestore Recovery diskette in the diskette drive.

2.Turn off your PC using the power button.

3.Turn your PC on using the power button.

4.Follow the instructions on your screen.

5.Eject your QuickRestore Recovery diskette and QuickRestore CD.

6.Restart your system.

Drivers

Installing Drivers for New Hardware

If you add new hardware such as a printer or a gamepad to your computer, you may be prompted to insert the Windows Installation CD or diskettes. If this occurs, complete the following steps:

1.At the Add New Hardware Wizard, click Next to being installing the drivers and files necessary to make the new hardware work.

2.Select the Search for the best driver for your device (Recommended) option and click Next.

3.Select the Specify a location option. If C:\WINDOWS\OPTIONS\CABS is not displayed in the drop-down box, either select it from the drop-down menu or type it in the box and click Next. The Add New Hardware Wizard will begin installing the necessary files and drivers for the new hardware.

4.When the Add New Hardware Wizard completes installing the files and drivers, click the Finish button.

You may need to restart your computer for the new hardware to be recognized by your computer.

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Contents Internet PC Features Guide Table of Contents Ii Table of Contents Power Supply Cables Data CablesUpgrading Your Internet PC Understanding Digital Interfaces Creating VideosTable of Contents Understanding Your Service and Support OptionsCompaq Support How it WorksHelpful Hints Troubleshooting GuideIndex Using this Guide Special Text2Using this Guide Special MessagesLocating Help GlossaryFor More Information Service and Support GuideTroubleshooting 4Using this Guide Comments about this GuideChecking Your Connections Identifying the Front Components on Your Internet PC 2Checking Your ConnectionsComponents Or Line Identifying the Rear Components on Your Internet PC4Checking Your Connections Using the Compaq Internet Keyboard Using the Internet Button Suite2Using the Compaq Internet Keyboard Electronic shopping experience Touch of a buttonCompanies ButtonFast Forward/Next Track skips to the next track Using the Multimedia Easy Access Buttons4Using the Compaq Internet Keyboard Using Additional Button Features of Your Keyboard 6Using the Compaq Internet Keyboard Working with the Standard Keyboard KeysProgram you are using Shift Depends on the program you are usingF1-F12 Combinations HomeActivate and deactivate this function 8Using the Compaq Internet KeyboardKeyboard Status Lights Introducing the Digital Creativity Imaging Center Available on select models onlyIEEE-1394 connector available on select models Understanding Digital Interfaces2Introducing the Digital Creativity Imaging Center Digital Creativity Imaging CenterCreating Videos 4Introducing the Digital Creativity Imaging Center Learning About Your CD-ReWritable CD-RW Drive Understanding Your CD-R and CD-RW MediaAccessing the just!burn User’s Manual Just!burn CD AssistantPacketCD 2Learning About Your CD-ReWritable CD-RW DriveJust!data CD!backupJust!audio 4Learning About Your CD-ReWritable CD-RW Drive Learning About Your TV Out Connection 2Learning About Your TV Out Connection No.ComponentsUpgrading Your Internet PC 2Upgrading Your Internet PC Identifying the Major Components of Your Internet PC 4Upgrading Your Internet PC Removing the Cover 8VLQJDVFUHZGULYHUUHPRYHWKHILYHFRYHUUHWDLQLQJVFUHZVReplacing the Cover 6Upgrading Your Internet PCIdentifying Power Supply and Data Cables Power Supply CablesData Cables 8Upgrading Your Internet PCInserting an Expansion Card Installing an Expansion CardDetermining Expansion Card Compatibility 10Upgrading Your Internet PC No. Component 12Upgrading Your Internet PC 5HSODFHWKHFRPSXWHUFRYHUAdding or Replacing an Accelerated Graphics Port AGP Card 14Upgrading Your Internet PC Installing an Additional Hard Drive Upgrading Your Internet PC Orvhdoosurjudpv 5HPRYHDOOGLVNHWWHVDQG&V 18Upgrading Your Internet PC 5HDGDOOWKHPDQXIDFWXUHU¶VGRFXPHQWDWLRQIRUWKHQHZGULYH 20Upgrading Your Internet PC 8VLQJDVFUHZGULYHUUHPRYHWKHGULYHUHWDLQLQJVFUHZVDVVKRZQInstalling Additional Memory Adding or Replacing Memory Modules22Upgrading Your Internet PC Memory Module SlotsNo. Component Replacing the Real-Time Clock Battery 24Upgrading Your Internet PCRemoving and Inserting a Battery Removing the BatteryInserting a Battery 26Upgrading Your Internet PCCompaq Service Connection Using your Internet PCCompaq Remote Support notQuickRestore Countries only Your Internet PC easierMcAfee Anti-Virus Removing Computer Viruses section of this guideUsing Compaq Diagnostics Testing Equipment System Record How it Works Internet Support Full Restore Factory-installed software stateCustom Restore To re-install without reformatting your hard driveCustom Restore Typical Restore Drivers Reinstalling Deleted Drivers Understanding This Guide Troubleshooting GuideHelpful Hints Audio Troubleshooting Audio Problems2Troubleshooting Guide Troubleshooting Guide CD or DVD Troubleshooting CD or DVD Problems4Troubleshooting Guide Diskette Drive or Zip Drive Not reading driveAbort, Retry, Fail? Message appearsDiskette drive light Stays onDiskette drive Cannot saveIndicator light Continuously blinks Cannot read aZip drive available On select modelsDisplay Troubleshooting Display Monitor Problems8Troubleshooting Guide Adjusted to desired Setting Click Control PanelScreen Display is too faintFax Modem Troubleshooting Fax Modem Problems10Troubleshooting Guide Settings Fax starts to sendBut quits before Transmission isTroubleshooting Game Problems Troubleshooting Hard Drive Problems12Troubleshooting Guide GamesTroubleshooting Internet Access Problems Troubleshooting Keyboard and Mouse Problems 14Troubleshooting GuideInternet Keyboard and MouseMouse does not Respond toMovement or is too SlowTroubleshooting Memory Problems Troubleshooting Power Problems16Troubleshooting Guide PowerWrong location For details Illegal Operation Your hard drive, all files will be lostTroubleshooting Printer Problems PrinterSelect Printer Control Select Clean Print Nozzles.Poor print quality Click Uninstall Drivers Select Windows ExplorerContacting a Compaq Authorized Service Provider 22Troubleshooting GuideIndex Index-1Index-2 Index-3 Index-4