Compaq 7800 manual Troubleshooting Guide

Page 72

					Troubleshooting Guide	9-3

		Audio

Symptom		Problem			Solution

Audio recordings		DVD is not set up properly.		Change settings in the DVDeck program.
from digital video				1.	From the Taskbar, click the Start
camera sound is					button.
distorted.				2.	Point to Programs, and DVDeck, and
				2.	Point to Programs, and DVDeck, and
					then DVDeck.
				3.	Click the Options tab.
				4.	Click AVI Interleave Options button.
				5.	In the Interleave Factor area, change
					the default setting to 4:1.
				6.	Click OK and close the window.

Audio CD or DVD		See troubleshooting topic CD or DVD in this section.
does not play.

Volume ¶icon is		Multimedia settings have been		1.	On the Taskbar, click the Start button.
missing from		changed.		2.	Click Control Panel.
Windows Taskbar.				3.	Double-click Multimedia.
				3.	Double-click Multimedia.
				4.	Select the Show volume control on
					taskbar option, and click OK.

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Contents Internet PC Features Guide Table of Contents Ii Table of Contents Power Supply Cables Data CablesUpgrading Your Internet PC Understanding Digital Interfaces Creating VideosTable of Contents Understanding Your Service and Support OptionsCompaq Support How it WorksTroubleshooting Guide IndexHelpful Hints Using this Guide Special Text2Using this Guide Special MessagesLocating Help GlossaryService and Support Guide TroubleshootingFor More Information 4Using this Guide Comments about this GuideChecking Your Connections Identifying the Front Components on Your Internet PC 2Checking Your ConnectionsComponents Identifying the Rear Components on Your Internet PC 4Checking Your ConnectionsOr Line Using the Compaq Internet Keyboard Using the Internet Button Suite2Using the Compaq Internet Keyboard Electronic shopping experience Touch of a buttonCompanies ButtonUsing the Multimedia Easy Access Buttons 4Using the Compaq Internet KeyboardFast Forward/Next Track skips to the next track Using Additional Button Features of Your Keyboard 6Using the Compaq Internet Keyboard Working with the Standard Keyboard KeysProgram you are using Shift Depends on the program you are usingF1-F12 Combinations Home8Using the Compaq Internet Keyboard Keyboard Status LightsActivate and deactivate this function Introducing the Digital Creativity Imaging Center Available on select models onlyIEEE-1394 connector available on select models Understanding Digital Interfaces2Introducing the Digital Creativity Imaging Center Digital Creativity Imaging CenterCreating Videos 4Introducing the Digital Creativity Imaging Center Learning About Your CD-ReWritable CD-RW Drive Understanding Your CD-R and CD-RW MediaAccessing the just!burn User’s Manual Just!burn CD AssistantPacketCD 2Learning About Your CD-ReWritable CD-RW DriveCD!backup Just!audioJust!data 4Learning About Your CD-ReWritable CD-RW Drive Learning About Your TV Out Connection 2Learning About Your TV Out Connection No.ComponentsUpgrading Your Internet PC 2Upgrading Your Internet PC Identifying the Major Components of Your Internet PC 4Upgrading Your Internet PC Removing the Cover 8VLQJDVFUHZGULYHUUHPRYHWKHILYHFRYHUUHWDLQLQJVFUHZVReplacing the Cover 6Upgrading Your Internet PCIdentifying Power Supply and Data Cables Power Supply CablesData Cables 8Upgrading Your Internet PCInstalling an Expansion Card Determining Expansion Card CompatibilityInserting an Expansion Card 10Upgrading Your Internet PC No. Component 12Upgrading Your Internet PC 5HSODFHWKHFRPSXWHUFRYHUAdding or Replacing an Accelerated Graphics Port AGP Card 14Upgrading Your Internet PC Installing an Additional Hard Drive Upgrading Your Internet PC Orvhdoosurjudpv 5HPRYHDOOGLVNHWWHVDQG&V 18Upgrading Your Internet PC 5HDGDOOWKHPDQXIDFWXUHU¶VGRFXPHQWDWLRQIRUWKHQHZGULYH 20Upgrading Your Internet PC 8VLQJDVFUHZGULYHUUHPRYHWKHGULYHUHWDLQLQJVFUHZVDVVKRZQInstalling Additional Memory Adding or Replacing Memory Modules22Upgrading Your Internet PC Memory Module SlotsNo. Component Replacing the Real-Time Clock Battery 24Upgrading Your Internet PCRemoving and Inserting a Battery Removing the BatteryInserting a Battery 26Upgrading Your Internet PCCompaq Service Connection Using your Internet PCCompaq Remote Support notQuickRestore Countries only Your Internet PC easierMcAfee Anti-Virus Removing Computer Viruses section of this guideUsing Compaq Diagnostics Testing Equipment System Record How it Works Internet Support Full Restore Factory-installed software stateCustom Restore To re-install without reformatting your hard driveCustom Restore Typical Restore Drivers Reinstalling Deleted Drivers Troubleshooting Guide Helpful HintsUnderstanding This Guide Troubleshooting Audio Problems 2Troubleshooting GuideAudio Troubleshooting Guide Troubleshooting CD or DVD Problems 4Troubleshooting GuideCD or DVD Diskette Drive or Zip Drive Not reading driveAbort, Retry, Fail? Message appearsDiskette drive light Stays onDiskette drive Cannot saveIndicator light Continuously blinks Cannot read aZip drive available On select modelsTroubleshooting Display Monitor Problems 8Troubleshooting GuideDisplay Adjusted to desired Setting Click Control PanelScreen Display is too faintTroubleshooting Fax Modem Problems 10Troubleshooting GuideFax Modem Settings Fax starts to sendBut quits before Transmission isTroubleshooting Game Problems Troubleshooting Hard Drive Problems12Troubleshooting Guide GamesTroubleshooting Internet Access Problems Troubleshooting Keyboard and Mouse Problems 14Troubleshooting GuideInternet Keyboard and MouseMouse does not Respond toMovement or is too SlowTroubleshooting Memory Problems Troubleshooting Power Problems16Troubleshooting Guide PowerWrong location For details Illegal Operation Your hard drive, all files will be lostTroubleshooting Printer Problems PrinterSelect Clean Print Nozzles. Poor print qualitySelect Printer Control Click Uninstall Drivers Select Windows ExplorerContacting a Compaq Authorized Service Provider 22Troubleshooting GuideIndex Index-1Index-2 Index-3 Index-4