
| Troubleshooting Guide | 
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 | Printer | 
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 | Symptom | 
 | Problem | 
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 | Solution | 
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| Poor print quality. | 
 | Cartridge may be running out | 
 | Replace cartridge by following the | 
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 | of ink. | 
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 | Cartridge nozzles may need | 
 | 1. | Click Start. | 
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 | cleaning. | 
 | 2. | Click Programs. | 
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 | 3. | Select the printer model you have | 
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 | installed on your PC. | 
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 | 4. | Select Printer Control. | 
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 | 5. | Click the Cartridges tab. | 
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 | 6. | Select Clean Print Nozzles. The | 
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 | cleaning pattern prints. | 
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 | 7. | Follow the test instructions on the | 
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 | screen to obtain satisfactory print | 
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 | quality. You may need to run the test | 
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 | as many as three times. | 
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 | 8. | If the print quality is not satisfactory, | 
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 | reinstall the print cartridge and rerun | 
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 | the test. | 
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 | 9. | If the quality is still unsatisfactory, | 
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 | wipe the print cartridge nozzles. | 
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 | Cartridge needs to be aligned. | 
 | 1. | Click Start. | 
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 | 2. | Click Programs. | 
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 | 3. | Select the printer model you have | 
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 | installed on your PC. | 
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 | 4. | Select Printer Control. | 
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 | 5. | Select the Cartridges tab. | 
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 | 6. | Click the Align Cartridges button. The | 
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 | cartridge alignment page prints. | 
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 | Follow the instructions on the screen | 
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 | to test and correct the alignment of | 
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 | your print cartridge. | 
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 | 7. | Click OK. | 
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