Compaq 7800 manual Click Uninstall Drivers, Select Windows Explorer

Page 90

 

 

 

 

 

Troubleshooting Guide

9-21

 

 

 

 

 

 

 

 

 

 

Printer

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Problem

 

 

Solution

 

 

 

 

 

 

 

 

 

Poor print quality.

 

Drivers are improperly

 

Uninstall and reinstall the printer drivers.

 

 

 

 

installed.

 

To uninstall the printer drivers, complete

 

 

 

 

 

 

 

 

 

 

 

 

the following steps:

 

 

 

 

 

 

1.

On the Window taskbar, click Start.

 

 

 

 

 

 

2.

Click Programs.

 

 

 

 

 

 

3.

Select your printer model.

 

 

 

 

 

 

4.

Click Uninstall Drivers.

 

 

 

 

 

 

5.

Follow the instructions on the screen.

 

 

 

 

 

The program will uninstall your printer

 

 

 

 

 

drivers.

 

 

 

 

 

 

To reinstall the printer drivers, insert the

 

 

 

 

 

 

Inkjet Printer Driver CD that came with

 

 

 

 

 

 

your printer into the CD-ROM drive. On

 

 

 

 

 

 

some systems the installation program will

 

 

 

 

run automatically if you follow the

 

 

 

 

 

 

instructions on the screen. To run the

 

 

 

 

 

 

setup program manually, complete the

 

 

 

 

 

 

following steps:

 

 

 

 

 

 

1.

From the Windows taskbar, click

 

 

 

 

 

 

 

Start.

 

 

 

 

 

 

2.

Select Programs.

 

 

 

 

 

 

3.

Select Windows Explorer.

 

 

 

 

 

 

4.

Select the CD-ROM drive that contains

 

 

 

 

 

the printer driver CD.

 

 

 

 

 

 

5.

Double click the file Setup.exe to run

 

 

 

 

 

 

 

the setup program.

 

 

 

 

 

 

6.

Follow the instructions on the screen.

 

 

 

 

 

 

 

 

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Contents Internet PC Features Guide Table of Contents Upgrading Your Internet PC Ii Table of ContentsPower Supply Cables Data Cables Understanding Digital Interfaces Creating VideosCompaq Support Table of ContentsUnderstanding Your Service and Support Options How it WorksTroubleshooting Guide IndexHelpful Hints Using this Guide Special TextLocating Help 2Using this GuideSpecial Messages GlossaryService and Support Guide TroubleshootingFor More Information 4Using this Guide Comments about this GuideChecking Your Connections Identifying the Front Components on Your Internet PC 2Checking Your ConnectionsComponents Identifying the Rear Components on Your Internet PC 4Checking Your ConnectionsOr Line Using the Compaq Internet Keyboard Using the Internet Button Suite2Using the Compaq Internet Keyboard Companies Electronic shopping experienceTouch of a button ButtonUsing the Multimedia Easy Access Buttons 4Using the Compaq Internet KeyboardFast Forward/Next Track skips to the next track Using Additional Button Features of Your Keyboard 6Using the Compaq Internet Keyboard Working with the Standard Keyboard KeysF1-F12 Program you are using ShiftDepends on the program you are using Combinations Home8Using the Compaq Internet Keyboard Keyboard Status LightsActivate and deactivate this function Introducing the Digital Creativity Imaging Center Available on select models only2Introducing the Digital Creativity Imaging Center IEEE-1394 connector available on select modelsUnderstanding Digital Interfaces Digital Creativity Imaging CenterCreating Videos 4Introducing the Digital Creativity Imaging Center Learning About Your CD-ReWritable CD-RW Drive Understanding Your CD-R and CD-RW MediaPacketCD Accessing the just!burn User’s ManualJust!burn CD Assistant 2Learning About Your CD-ReWritable CD-RW DriveCD!backup Just!audioJust!data 4Learning About Your CD-ReWritable CD-RW Drive Learning About Your TV Out Connection 2Learning About Your TV Out Connection No.ComponentsUpgrading Your Internet PC 2Upgrading Your Internet PC Identifying the Major Components of Your Internet PC 4Upgrading Your Internet PC Removing the Cover 8VLQJDVFUHZGULYHUUHPRYHWKHILYHFRYHUUHWDLQLQJVFUHZVReplacing the Cover 6Upgrading Your Internet PCIdentifying Power Supply and Data Cables Power Supply CablesData Cables 8Upgrading Your Internet PCInstalling an Expansion Card Determining Expansion Card CompatibilityInserting an Expansion Card 10Upgrading Your Internet PC No. Component 12Upgrading Your Internet PC 5HSODFHWKHFRPSXWHUFRYHUAdding or Replacing an Accelerated Graphics Port AGP Card 14Upgrading Your Internet PC Installing an Additional Hard Drive Upgrading Your Internet PC Orvhdoosurjudpv 5HPRYHDOOGLVNHWWHVDQG&V 18Upgrading Your Internet PC 5HDGDOOWKHPDQXIDFWXUHU¶VGRFXPHQWDWLRQIRUWKHQHZGULYH 20Upgrading Your Internet PC 8VLQJDVFUHZGULYHUUHPRYHWKHGULYHUHWDLQLQJVFUHZVDVVKRZQInstalling Additional Memory Adding or Replacing Memory Modules22Upgrading Your Internet PC Memory Module SlotsNo. Component Replacing the Real-Time Clock Battery 24Upgrading Your Internet PCRemoving and Inserting a Battery Removing the BatteryInserting a Battery 26Upgrading Your Internet PCCompaq Remote Compaq ServiceConnection Using your Internet PC Support notMcAfee Anti-Virus QuickRestoreCountries only Your Internet PC easier Removing Computer Viruses section of this guideUsing Compaq Diagnostics Testing Equipment System Record How it Works Internet Support Custom Restore Full RestoreFactory-installed software state To re-install without reformatting your hard driveCustom Restore Typical Restore Drivers Reinstalling Deleted Drivers Troubleshooting Guide Helpful HintsUnderstanding This Guide Troubleshooting Audio Problems 2Troubleshooting GuideAudio Troubleshooting Guide Troubleshooting CD or DVD Problems 4Troubleshooting GuideCD or DVD Abort, Retry, Fail? Diskette Drive or Zip DriveNot reading drive Message appearsDiskette drive Diskette drive lightStays on Cannot saveZip drive available Indicator light Continuously blinksCannot read a On select modelsTroubleshooting Display Monitor Problems 8Troubleshooting GuideDisplay Screen Adjusted to desiredSetting Click Control Panel Display is too faintTroubleshooting Fax Modem Problems 10Troubleshooting GuideFax Modem But quits before SettingsFax starts to send Transmission is12Troubleshooting Guide Troubleshooting Game ProblemsTroubleshooting Hard Drive Problems GamesTroubleshooting Internet Access Problems Internet Troubleshooting Keyboard and Mouse Problems14Troubleshooting Guide Keyboard and MouseMovement or is too Mouse does notRespond to Slow16Troubleshooting Guide Troubleshooting Memory ProblemsTroubleshooting Power Problems PowerWrong location For details Illegal Operation Your hard drive, all files will be lostTroubleshooting Printer Problems PrinterSelect Clean Print Nozzles. Poor print qualitySelect Printer Control Click Uninstall Drivers Select Windows ExplorerContacting a Compaq Authorized Service Provider 22Troubleshooting GuideIndex Index-1Index-2 Index-3 Index-4
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