Compaq 7800 manual How it Works

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8-6 Understanding Your Service and Support Options

+NOTE: If the Service Connection $ icon is visible in the Windows Taskbar, the service is already active.

The Compaq Service Connection will remain active and will be ready to perform updates when you log on the Internet.

To turn off Compaq Service Connection, complete the following steps:

1.Right-click the Service Connection $ icon on the Windows Taskbar.

2.Select Shutdown Compaq Service Connection.

How it Works

The Compaq Service Connection software operates in the background while you are performing other tasks on your computer. You will only be aware that it is working when a Notice is displayed.

If you are actively using your modem when the Compaq Service Connection software initiates an update, it waits until the modem is idle before downloading any information. You will not be interrupted while using your Web browser or e- mail programs.

When a Notice is displayed, complete the following steps to obtain the update:

1.Double-click the Notice, usually displayed as a rotating $, to reveal the update identification.

2.Install, postpone, or delete the download by clicking the appropriate button.

∙If you ignore the Notice, it will disappear after a minute or two. However, the update will still be available for you to download at any time during the next 10 days.

∙If you have not downloaded the update within 10 days, it will automatically be cancelled.

To view the updates you have downloaded and the updates that are still available, double-click the Compaq Support $ icon on the Windows desktop, then double- click the Service Connection $ icon. The window displays a list of updates and highlights in bold the updates that have not yet been accepted.

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Contents Internet PC Features Guide Table of Contents Understanding Digital Interfaces Creating Videos Ii Table of ContentsPower Supply Cables Data Cables Upgrading Your Internet PCHow it Works Table of ContentsUnderstanding Your Service and Support Options Compaq SupportTroubleshooting Guide IndexHelpful Hints Special Text Using this GuideGlossary 2Using this GuideSpecial Messages Locating HelpService and Support Guide TroubleshootingFor More Information Comments about this Guide 4Using this GuideChecking Your Connections 2Checking Your Connections Identifying the Front Components on Your Internet PCComponents Identifying the Rear Components on Your Internet PC 4Checking Your ConnectionsOr Line Using the Internet Button Suite Using the Compaq Internet Keyboard2Using the Compaq Internet Keyboard Button Electronic shopping experienceTouch of a button CompaniesUsing the Multimedia Easy Access Buttons 4Using the Compaq Internet KeyboardFast Forward/Next Track skips to the next track Using Additional Button Features of Your Keyboard Working with the Standard Keyboard Keys 6Using the Compaq Internet KeyboardCombinations Home Program you are using ShiftDepends on the program you are using F1-F128Using the Compaq Internet Keyboard Keyboard Status LightsActivate and deactivate this function Available on select models only Introducing the Digital Creativity Imaging CenterDigital Creativity Imaging Center IEEE-1394 connector available on select modelsUnderstanding Digital Interfaces 2Introducing the Digital Creativity Imaging CenterCreating Videos 4Introducing the Digital Creativity Imaging Center Understanding Your CD-R and CD-RW Media Learning About Your CD-ReWritable CD-RW Drive2Learning About Your CD-ReWritable CD-RW Drive Accessing the just!burn User’s ManualJust!burn CD Assistant PacketCDCD!backup Just!audioJust!data 4Learning About Your CD-ReWritable CD-RW Drive Learning About Your TV Out Connection No.Components 2Learning About Your TV Out ConnectionUpgrading Your Internet PC 2Upgrading Your Internet PC Identifying the Major Components of Your Internet PC 4Upgrading Your Internet PC 8VLQJDVFUHZGULYHUUHPRYHWKHILYHFRYHUUHWDLQLQJVFUHZV Removing the Cover6Upgrading Your Internet PC Replacing the CoverPower Supply Cables Identifying Power Supply and Data Cables8Upgrading Your Internet PC Data CablesInstalling an Expansion Card Determining Expansion Card CompatibilityInserting an Expansion Card 10Upgrading Your Internet PC No. Component 5HSODFHWKHFRPSXWHUFRYHU 12Upgrading Your Internet PCAdding or Replacing an Accelerated Graphics Port AGP Card 14Upgrading Your Internet PC Installing an Additional Hard Drive Upgrading Your Internet PC Orvhdoosurjudpv 5HPRYHDOOGLVNHWWHVDQG&V 18Upgrading Your Internet PC 5HDGDOOWKHPDQXIDFWXUHU¶VGRFXPHQWDWLRQIRUWKHQHZGULYH 8VLQJDVFUHZGULYHUUHPRYHWKHGULYHUHWDLQLQJVFUHZVDVVKRZQ 20Upgrading Your Internet PCAdding or Replacing Memory Modules Installing Additional MemoryMemory Module Slots 22Upgrading Your Internet PCNo. Component 24Upgrading Your Internet PC Replacing the Real-Time Clock BatteryRemoving the Battery Removing and Inserting a Battery26Upgrading Your Internet PC Inserting a BatterySupport not Compaq ServiceConnection Using your Internet PC Compaq RemoteRemoving Computer Viruses section of this guide QuickRestoreCountries only Your Internet PC easier McAfee Anti-VirusUsing Compaq Diagnostics Testing Equipment System Record How it Works Internet Support To re-install without reformatting your hard drive Full RestoreFactory-installed software state Custom RestoreCustom Restore Typical Restore Drivers Reinstalling Deleted Drivers Troubleshooting Guide Helpful HintsUnderstanding This Guide Troubleshooting Audio Problems 2Troubleshooting GuideAudio Troubleshooting Guide Troubleshooting CD or DVD Problems 4Troubleshooting GuideCD or DVD Message appears Diskette Drive or Zip DriveNot reading drive Abort, Retry, Fail?Cannot save Diskette drive lightStays on Diskette driveOn select models Indicator light Continuously blinksCannot read a Zip drive availableTroubleshooting Display Monitor Problems 8Troubleshooting GuideDisplay Display is too faint Adjusted to desiredSetting Click Control Panel ScreenTroubleshooting Fax Modem Problems 10Troubleshooting GuideFax Modem Transmission is SettingsFax starts to send But quits beforeGames Troubleshooting Game ProblemsTroubleshooting Hard Drive Problems 12Troubleshooting GuideTroubleshooting Internet Access Problems Keyboard and Mouse Troubleshooting Keyboard and Mouse Problems14Troubleshooting Guide InternetSlow Mouse does notRespond to Movement or is tooPower Troubleshooting Memory ProblemsTroubleshooting Power Problems 16Troubleshooting GuideWrong location For details Your hard drive, all files will be lost Illegal OperationPrinter Troubleshooting Printer ProblemsSelect Clean Print Nozzles. Poor print qualitySelect Printer Control Select Windows Explorer Click Uninstall Drivers22Troubleshooting Guide Contacting a Compaq Authorized Service ProviderIndex-1 IndexIndex-2 Index-3 Index-4