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| Operations | |
Fax – receiving (cont.) |
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Problem | Cause & solution |
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A blank sheet is ejected. | The other party placed the document in their fax machine | ||
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| the wrong way. Check with the other party. |
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A white line or a dirty pattern | The glass or rollers are dirty. Clean them (p. 74). | ||
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appears on your recording |
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paper. |
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The printing quality is poor. | The other party sent a faint document. Ask them to send a | ||
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| clearer copy of the document. |
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| Some paper has instructions recommending which side to | ||
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| print on. Try turning the paper over. |
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| You may have used paper with a cotton and/or fiber content | ||
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| that is over 20%, such as letterhead or resume paper. | ||
| The remaining toner is low. Replace the toner cartridge | ||
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| (p. 68). |
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| We recommend you replace the drum unit every third time | ||
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| you replace the toner cartridge (p. 68). To check the drum | ||
| life and quality, please print the printer test list (p. 76). | ||
| The toner save mode of feature #79 is on (p. 59). | ||
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Receive mode |
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Problem | Cause & solution |
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I cannot select the desired | If you want to set FAX ONLY or TEL/FAX |
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receive mode. | mode: |
| ON |
| — select the desired mode using feature | ||
| #77 (p. 59), and |
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| — press AUTO ANSWER | to turn on |
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| the AUTO ANSWER light. |
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| If you want to set TEL mode: |
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| — press AUTO ANSWER | to turn off | OFF |
| the AUTO ANSWER light. |
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The other party complains that | The unit is not in AUTO ANSWER mode. |
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they cannot send a document. | Press AUTO ANSWER | to turn on the | ON |
| AUTO ANSWER light. |
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Copying |
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Problem | Cause & solution |
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The unit does not make a copy. ●You cannot make a copy during programming. Make the copy after programming or stop programming.
A black line, a white line or a ●The glass or rollers are dirty. Clean them (p. 74). dirty pattern appears on the
copied document.
(continued)
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