Panasonic KX-FP143HK operating instructions Fax sending, Fax receiving

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8. Help

immediately after a dial tone is obtained, the last number dialled will be redialled.

The receiving mode does not function properly.

LThe Distinctive Ring is set (feature #31, page 31).

During programming, I cannot enter the code or ID number.

LAll or part of the numbers are the same as another code or ID. Change the number:

fax activation code: feature #41 on page 36.

The ink film runs out quickly.

LEven if there are only a few sentences, every page that comes out of the machine is considered as a full page.

LTurn off the following features:

sending report: feature #04 on page 35.

journal report: feature #22 on page 35.

Caller ID list: feature #26 on page 36.

The unit beeps.

LRecording paper/ink film has run out. Press {STOP} to stop the beeps and install paper/ink film.

8.3.3 Fax – sending

I cannot send documents.

LThe telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 13).

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe other party’s machine is not a fax machine. Check with the other party.

LThe other party’s fax machine failed to answer the fax automatically. Send the fax manually (page 23).

I cannot send a fax overseas.

LUse the overseas transmission mode of

feature #23 (page 35).

LAdd two pauses at the end of the telephone number or dial manually.

The other party complains that letters on their received document are distorted or not clear.

LIf your line has special telephone services such as call waiting, the service may have been activated during fax transmission.

Connect the unit to a line that does not have these services.

LAn extension telephone on the same line is

off the hook. Hang up the extension telephone and try again.

LTry copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that smudges or black lines appear on their received document.

LThe scanner glass, white plate or rollers are dirty with correction fluid, etc. Clean them (page 49). Please do not insert the document before correction fluid has dried completely.

8.3.4 Fax – receiving

I cannot receive documents.

LThe telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 13).

LThe ink film is empty. Replace the ink film with a new one (page 10).

I cannot receive documents automatically.

LThe receiving mode is set to TEL mode. Change the receiving mode to FAX ONLY

mode (page 29).

LThe time taken to answer the call is too long. Decrease the number of rings in feature #06 (page 35).

The display shows “CONNECTING.....”, but

faxes are not received.

LThe incoming call is not a fax. Change the receiving mode to TEL mode (page 28).

A blank sheet is ejected.

LIf a blank sheet is ejected after the received document is printed out, the size of the document sent by the other party is as large as, or larger than the recording paper, or the receiving reduction rate is not programmed

correctly. Program the proper rate in feature #36 (page 36).

LThe other party placed the document in their fax machine the wrong way. Check with the other party.

A white line or a smudge appears on your recording paper.

LThe scanner glass, white plate or rollers are dirty with correction fluid, etc. Clean them

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Contents Operating Instructions Open How to use the operating instructionsKeys Listed in alphabetical order Location of ControlsThank you for purchasing a Panasonic fax machine For your future referenceCopyright Installation Important safety instructionsNever install telephone wiring during a Lightning storm Wet locationsFor best performance On another fax machine DirectoryQuantity Specifications Included accessoriesAvailable accessories Accessory informationModel No Specifications/Usage Film againDescription of buttons OverviewInk film Installing the ink filmTurn Tight Replacing the ink filmPaper tray Handset cordRecording paper Connect the handset cordPush the tension plate back Connections Help functionSET Help Ringer volume Adjusting volume Date and timeHandset receiver volume Monitor volumeTo correct a mistake Your logoStop Menu Mute To select characters with the dial keypad Keys CharactersKeys Characters To select characters using a or BHyphen button Insert buttonStop Menu Your fax numberYour FAX no Press SET Example +234Erasing a stored item Editing a stored itemStop Menu Helpful hintsCaller ID service Making a phone call using the navigator directoryTo confirm caller information using the Caller ID list How Caller ID is displayedCalling back will not be possible in the following cases Viewing and calling back using caller informationStop Monitor FAX/START SET To change the display of the caller informationEditing a caller’s telephone number before calling back Erasing all caller informationErasing specific caller information Storing caller information into the navigator directory This feature is not available in the following casesSending a fax manually RedialFAX/START Monitor Documents you can send Broadcast transmission Sending a fax using the navigator directoryProgramming items into the broadcast memory Adding a new item into the broadcast memoryErasing a stored item from the broadcast memory To cancel broadcast transmissionSending the same document to pre-programmed parties To send the same document to a one-time group of partiesUse only as a fax Selecting the way to use your fax machineMostly phone calls With answering machineActivating TEL mode Receiving a fax manually Auto Answer OFFStop FAX/START Activating FAX only mode Using the unit with an answering machineFAX only Mode Auto Answer indicator turns onBlack list function Receiving a voice message and fax document in one callTo erase a programmed phone number Using with the ring detection feature SET MenuPress Menu Press # then Press a or B to select on Press SET More copying features Making a copyStop Start To collate multiple copies Example Making 2 copies of a 4-page original documentCollated pages Uncollated pages Programming advanced features Programming basic featuresTo cancel programming ProgrammingAdvanced features Basic featuresCode #27 Setting the black list function Code #26 Setting the Caller ID list to print automaticallyCode #31 Activating the Distinctive Ring feature Code #34 Setting the quick scanCode #58 Setting the original mode Code #46 Setting friendly receptionCode #68 Setting the Error Correction Mode ECM Code #76 Setting the connecting toneProgram code and direct command button Direct commands for programming features#76 Connecting tone #58 Original mode#80 Reset advanced features #46 Friendly receptionError messages Display Error messages ReportsPolling Error Modem ErrorClose Tension Plate Cover OpenWhen a function does not work, check here Initial settingsGeneral Fax receiving Fax sendingUsing an answering machine If a power failure occursCopying When the recording paper has jammed in the unit Recording paper jamsDisplay will show the following Correct When the recording paper was not fed into the unit properly Recording paper feeder cleaning Document jams sendingOpen the back cover Document feeder/scanner glass cleaning Do not use paper products, such as paper towels or tissuesOpen the recording paper feeder cover Thermal head cleaning Help Reference lists and reports Technical data about this product Recording paper size Paper specificationsIndex Index Page Page Page PFQX2002ZA CM1203DH0 Panasonic Communications Malaysia Sdn. Bhd