Panasonic KX-FP143HK operating instructions Error messages Reports, Error messages Display

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8. Help

8.1Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following communication messages will be printed on the sending and journal reports (page 23).

COMMUNICATION ERROR (Code: 40-42, 46-72, FF)

LA transmission or reception error occurred. Try again or check with the other party.

COMMUNICATION ERROR (Code: 43, 44)

LA line problem occurred. Connect the

telephone line cord to a different jack and try again.

LAn overseas transmission error occurred. Try using the overseas mode (feature #23, page 35).

DOCUMENT JAMMED

LThe document is jammed. Remove the jammed document (page 48).

ERROR-NOT YOUR UNIT (Code: 54, 59, 70)

LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.

MEMORY FULL

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 11) or clear the jammed paper (page 45).

NO DOCUMENT

LThe document was not fed into the unit properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe document was not fed properly. Re- insert the document and try again.

LThe other party’s fax machine rings too many times. Send the fax manually (page 23).

LThe other party’s machine is not a fax machine. Check with the other party.

LThe number you dialled is not in service.

PRESSED THE STOP KEY

L{STOP}was pressed and fax communication was cancelled.

OK

LFax communication was successful.

8.2Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

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CALL SERVICE

CALL SERVICE 2

LThere is something wrong with the unit. Contact our service personnel.

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CHECK DOCUMENT

LThe document was not fed into the unit properly. Re-insert the document. If misfeeding occurs frequently, clean the document feeder rollers (page 49) and try

again.

LAttempted to transmit a document longer than 600 mm. Press {STOP} to remove the

document. Divide the document into two or more sheets and try again.

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CHECK FILM

LThe ink film is empty. Replace the ink film

with a new one (page 10).

LThe ink film is not installed. Install it (page 9). L The ink film is slack or creased. Tighten it

(see step 5 on page 9).

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CHECK MEMORY

L The memory (telephone numbers, parameters, etc.) has been erased. Re- program.

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CHECK PAPER

LThe recording paper is not installed or the unit has run out of paper. Install paper and

press {START} to clear the message.

LThe recording paper was not fed into the unit properly (page 47). Reinstall paper (page 11) and press {START} to clear the message.

LThe recording paper has jammed near the recording paper entrance. Clear the jammed paper (page 45) and press {START} to clear the message.

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Contents Operating Instructions How to use the operating instructions OpenLocation of Controls Keys Listed in alphabetical orderThank you for purchasing a Panasonic fax machine For your future referenceCopyright Never install telephone wiring during a Lightning storm Important safety instructionsInstallation Wet locationsFor best performance Directory On another fax machineIncluded accessories Quantity SpecificationsModel No Specifications/Usage Accessory informationAvailable accessories Film againOverview Description of buttonsInstalling the ink film Ink filmReplacing the ink film Turn TightRecording paper Handset cordPaper tray Connect the handset cordPush the tension plate back Connections Help functionSET Help Handset receiver volume Adjusting volume Date and timeRinger volume Monitor volumeStop Menu Mute Your logoTo correct a mistake To select characters with the dial keypad Keys CharactersHyphen button To select characters using a or BKeys Characters Insert buttonYour FAX no Press SET Your fax numberStop Menu Example +234Stop Menu Editing a stored itemErasing a stored item Helpful hintsTo confirm caller information using the Caller ID list Making a phone call using the navigator directoryCaller ID service How Caller ID is displayedStop Monitor FAX/START SET Viewing and calling back using caller informationCalling back will not be possible in the following cases To change the display of the caller informationEditing a caller’s telephone number before calling back Erasing all caller informationErasing specific caller information This feature is not available in the following cases Storing caller information into the navigator directorySending a fax manually RedialFAX/START Monitor Documents you can send Programming items into the broadcast memory Sending a fax using the navigator directoryBroadcast transmission Adding a new item into the broadcast memorySending the same document to pre-programmed parties To cancel broadcast transmissionErasing a stored item from the broadcast memory To send the same document to a one-time group of partiesMostly phone calls Selecting the way to use your fax machineUse only as a fax With answering machineActivating TEL mode Receiving a fax manually Auto Answer OFFStop FAX/START FAX only Mode Using the unit with an answering machineActivating FAX only mode Auto Answer indicator turns onBlack list function Receiving a voice message and fax document in one callTo erase a programmed phone number Using with the ring detection feature SET MenuPress Menu Press # then Press a or B to select on Press SET More copying features Making a copyStop Start To collate multiple copies Example Making 2 copies of a 4-page original documentCollated pages Uncollated pages To cancel programming Programming basic featuresProgramming advanced features ProgrammingBasic features Advanced featuresCode #31 Activating the Distinctive Ring feature Code #26 Setting the Caller ID list to print automaticallyCode #27 Setting the black list function Code #34 Setting the quick scanCode #68 Setting the Error Correction Mode ECM Code #46 Setting friendly receptionCode #58 Setting the original mode Code #76 Setting the connecting toneDirect commands for programming features Program code and direct command button#80 Reset advanced features #58 Original mode#76 Connecting tone #46 Friendly receptionError messages Reports Error messages DisplayClose Tension Plate Modem ErrorPolling Error Cover OpenWhen a function does not work, check here Initial settingsGeneral Fax sending Fax receivingUsing an answering machine If a power failure occursCopying When the recording paper has jammed in the unit Recording paper jamsDisplay will show the following Correct When the recording paper was not fed into the unit properly Recording paper feeder cleaning Document jams sendingOpen the back cover Document feeder/scanner glass cleaning Do not use paper products, such as paper towels or tissuesOpen the recording paper feeder cover Thermal head cleaning Help Reference lists and reports Technical data about this product Paper specifications Recording paper sizeIndex Index Page Page Page Panasonic Communications Malaysia Sdn. Bhd PFQX2002ZA CM1203DH0