Panasonic KX-FLB751AL Operations, When a function does not work, check here, General, Fax sending

Page 66

Operations

When a function does not work, check here!

General

I cannot make and receive calls.

●The power cord or telephone line cord is not connected. Check the connections (p. 18).

●If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.

I cannot make calls.

●The dialling mode setting is wrong. Change the setting of feature #13 (p. 59). (Australian users only)

The unit does not work.

●Disconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

The unit does not ring.

●The ringer volume is set to off. Adjust it (p. 23).

The other party complains they only hear a fax tone and cannot talk.

●FAX ONLY mode is set. Tell the other party the number is only used for faxes.

●Change to TEL mode (p. 42).

The RSbutton does not function properly.

●If this button is pressed during dialling, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialled will be redialled.

During programming, I cannot enter the code or ID number.

●All or part of the numbers are the same. Change the number of features #12 (p. 59) and #41 (p. 61).

The unit beeps.

●Recording paper has run out. Press {to stop the beeps and install paper.

Fax – sending

I cannot send documents.

●The telephone line cord is connected to the “EXT” jack on the unit. Connect to the “LINE” jack (p. 18).

●The other party’s fax machine is busy or has run out of recording paper. Try again.

●The other party’s machine is not a facsimile. Check with the other party.

●The other party’s fax machine rings too many times. Send the fax manually (p. 32, 33).

The other party complains that letters on their received document are distorted or not clear.

●If your line has special telephone services such as call waiting, the service may have been activated during fax transmission.

Connect the unit to a line that does not have these services.

●The extension telephone on the same line is off the hook. Hang up the extension telephone and try again.

●Try copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.

The other party complains that dirty patterns or black lines appear on their received document.

●The white plate or scanner glass is dirty. Clean them (p. 74).

I cannot send a fax overseas.

●Use the overseas transmission mode of feature #23 (p. 60).

●Add two pauses at the end of the telephone number or dial manually.

66

Page 65 Page 67
Image 66
Page 65 Page 67
Contents Model No. KX-FLB751AL For your future reference TrademarksCopyright For Australian users Installation Service difficultiesImportant information for Australian users Safety instructions Important safety instructionsToner cartridge Laser radiationFuser unit Drum unitAccessory information AccessoriesIncluded accessories Model No Usage SpecificationsTable of Contents Programmable Features Help Button Help functionHelp SET Front view Finding the ControlsOverview Rear viewLocation Unlocking the shipping lock SetupConnecting the document cover Label for unlockingToner cartridge and drum unit Green drumSurface Toner save feature Paper stacker and paper tray Paper stackerPaper tray Recording paper Adding paperConnections To use the fax machine with a computer on the same lineSetting the date and time Date and time, your logo and fax numberMenu SET Setting your logo Handset MuteRecall SET To select characters using +or To select characters with the dial keypadDisplay order of characters Setting your facsimile telephone number To delete a numberMenu Recall SET Ringer volume VolumeAdjusting volume Handset receiver volumeAutomatic Dialling Storing names and telephone numbers into one-touch dialLower SET Stop Registered NAME= Storepress SET Editing a stored entry Erasing a stored entrySET Stop Using one-touch dial Using the directoryTo search for a name by initial Caller ID Caller ID service from your phone companyTo confirm caller information using the Caller ID list How Caller ID is displayedTo display the caller’s telephone number Viewing and calling back using caller informationStop FAX Start Caller ID Display while viewingErasing caller information Stop SETFor navigator directory Press or Station keysLower SET Sending Faxes Using the auto document feederMonitor REDIAL/PAUSE Scan Resolution FAX Start Sending a fax manuallyTo stop transmission Using the scanner glassScan Resolution Stop FAX Start Sending report for confirmationWhen the paper size is set to A4 When the paper size is set to LetterDocuments you can send Sending a fax using one-touch dial and navigator directory Lower Resolution Scan FAX Start StopManual Broad Broadcast transmissionProgramming entries into the broadcast memory Broadcast Manual Broad Menu Lower SETAdding a new entry into the broadcast memory Erasing a stored entry in the broadcast memory To cancel the broadcast setting Manual Broad Stop Scan Resolution FAX Start SETTo send the same document using the scanner glass Sending the same document to pre-programmed partiesWhen receiving faxes Setting the unit to receive faxesWhen receiving calls When receiving phone Receiving FaxesWhen receiving calls Remote fax activationTEL mode Answering all calls manually Activating TEL modeReceiving a fax manually FAX only mode All calls are received as faxes Activating FAX only modeUsing the unit with an answering machine Setting up the fax machine and an answering machineReceiving faxes How the fax machine and answering machine workReceiving phone calls Receiving a voice message and fax document in one callUsing with the ring detection feature Receiving Faxes / Distinctive RingExtension telephone Copying Stop Copy Start ResolutionStop Resolution Copy Start Making a copyTo enlarge a document Using the auto document feederUsing the scanner glass To reduce a documentSetup PC Connecting to a computerInstalling Multi-Function Station software To uninstall the softwareViewer Scan p Remote Control pActivating Multi-Function Station software Readiris OCR pPrinting PC Using the fax machine as a printerSetting the printer properties Printing from Windows applicationsTransparencies LabelsEnvelopes Using other applications Using the fax machine as a scannerUsing Multi-Function Viewer Scanning PCRemote Control PC Operating the fax machine from your computerFeatures Summary ProgrammingGeneral programming method Error Basic featuresHow to set the basic features Programming tableOFF ToneParallel Advanced features How to set the advanced featuresNormal Australia Error Messages ReportsDisplay message Cause & solution DisplayError Messages General When a function does not work, check hereOperations Fax sendingReceiving mode Fax receivingCopying Using an answering machine Multi-Function StationIf a power failure occurs Even after clicking Cancel, scanning continuesMulti-Function Station does not work properly Replacement Replacing the toner cartridge and the drum unitGreen drum surface Recording paper jam Replacement / JamsWhen the recording paper has jammed in the unit Waste disposal methodWhen the recording paper is not fed into the unit properly JamsWhite plate and glasses Jams / CleaningDocument jams sending White plate and scanner glassCleaning Lower glassDocument feeder rollers Printed Reports Reference lists and reportsMenu SET Stop Specifications Technical data about this productPaper specifications Code/Feature name IndexProgram index Index Index Page PFQX1676ZA DM0102ST0
Top Page Image Contents