Samsung SCX-4623, SCX-4600 manual Printing quality problems

Page 100

CONDITION

POSSIBLE

SUGGESTED

CAUSE

SOLUTIONS

 

 

 

 

Pages print, but

The toner cartridge

Redistribute the toner, if

they are blank.

is defective or out of

necessary.

 

toner.

If necessary, replace the

 

 

toner cartridge.

 

 

 

 

The file may have

Check the file to ensure that

 

blank pages.

it does not contain blank

 

 

pages.

 

 

 

 

Some parts, such

Contact a service

 

as the controller or

representative.

 

the board, may be

 

 

defective.

 

The machine

Incompatibility

Printing the PDF file as an

does not print

between the PDF

image may enable the file to

PDF file correctly.

file and the Acrobat

print. Turn on Print As

Some parts of

products.

Image from the Acrobat

graphics, text, or

 

printing options.

illustrations are

 

It will take longer to

missing.

 

 

print when you print a

 

 

PDF file as an image.

The print quality

The resolution of

Reduce the photo size. If

of photos is not

the photo is very

you increase the photo size

good. Images are

low.

in the software application,

not clear.

 

the resolution will be

 

 

reduced.

Before printing,

Using damp paper

This is not a problem. Just

the machine

can cause vapor

keep printing.

emits vapor near

during printing.

 

the output tray.

 

 

The machine

Paper size and

Set the correct paper size in

does not print

paper size setting

the Custom Paper Size

special- sized

do not match.

Settings in the Paper tab in

paper, such as

 

the Printing Preferences

billing paper.

 

(See "Opening printing

 

 

preferences" on page 53).

 

 

 

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.

 

CONDITION

SUGGESTED SOLUTIONS

 

 

Light or faded print •

If a vertical white streak or faded area

 

 

 

appears on the page, the toner supply is low.

 

 

 

 

 

 

You may be able to temporarily extend the

 

 

 

toner cartridge life (See "Redistributing toner"

 

 

 

on page 91). If this does not improve the print

 

 

 

quality, install a new toner cartridge.

•The paper may not meet paper specifications; for example, the paper may be too moist or rough (See "Print media specifications" on page 111).

•If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver.

•A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning (See "Cleaning the inside" on page 88).

•The surface of the LSU part inside the machine may be dirty (See "Cleaning the inside" on page 88).

Toner specks

• The paper may not meet specifications; for

A aB bC c

example, the paper may be too moist or rough

(See "Print media specifications" on

A aB bC c

page 111).

• The transfer roller may be dirty. Clean the

A aB bC c

inside of your machine. Contact a service

A aB bC c

representative.

• The paper path may need cleaning. Contact a

A aB bC c

service representative.

Dropouts

If faded areas, generally rounded, occur

A a B b C

randomly on the page:

• A single sheet of paper may be defective.

A a B b C

Try reprinting the job.

• The moisture content of the paper is uneven

A a B b C

or the paper has moist spots on its surface.

A a B b C

Try a different brand of paper (See "Print

media specifications" on page 111).

A a B b C

• The paper lot is bad. The manufacturing

 

processes can cause some areas to reject

 

toner. Try a different kind or brand of paper.

•Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thick (See "Opening printing preferences" on page 53).

•If these steps do not correct the problem, contact a service representative.

Troubleshooting_ 100

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Contents Multi Functional Printer Copyright CopyrightContent ContentEntering characters using the number keypad Using the save modesSetting the default tray and paper Setting job timeout Preparing originals Loading originalsUsing help Using special print features Basic copy Changing the settings for each copyDeciding the form of copy output Setting copy timeout Using Samsung Scan ManagerPreparing to fax Using a fax in your computer Adjusting the document settingsSetting up address book Printing sent fax report automatically Fax setupUsing the Smart Panel program Using SetIP programUsing the Linux Unified Driver Configurator Solving other problemsHow to purchase Hardware specificationsSafety information Important Safety SymbolsSafety information Operating EnvironmentOperating Method Installation / Moving Maintenance / CheckingSupply Usage Laser Safety Statement Ozone SafetyRegulatory information Perchlorate WarningRecycling Power SaveCorrect Disposal of Batteries in this Product Taiwan only Radio Frequency Emissions Russia onlyFCC Information to the User Canadian Radio Interference RegulationsRinger Equivalence Number Germany only FAX BrandingYou should also know that Replacing the Fitted Plug for UK only Declaration of Conformity European CountriesImportant warning Approvals and CertificationsOriginal Ssleay License Openssl LicenseEC Certification China only About this user’s guide ConventionAbout this user’s guide Convention Description ExampleFinding More Information Material Name DescriptionSamsung website DownloadableSpecial Features Features of your new productFeatures of your new product Features Features by ModelsPrint Duplex 2-sided printing manual Copy Introduction Machine OverviewFront view IntroductionRear view Control Panel Overview SCX-4623 Series Control Panel Overview SCX-4600 Series Scan toIntroducing the Useful Buttons Understanding the Status LEDTurning on the Machine Setting UP the Hardware Getting startedSupplied Software Getting startedContents System RequirementsWindows MacintoshLinux Installing USB Connected MACHINE’S DriverRequirements Installing the Unified Linux Driver Installing the SmartPanelOpen the Applications folder Utilities Print Setup Utility Select Uninstall and click UninstallInstalling the Printer Setting Utility Setting up a host computerSetting up a client computer Sharing Your Machine LocallySelect Share this printer Network setup Using a Wired NetworkNetwork Environment Introducing Useful Network ProgramsSetting IP address IP setting using control panelIP setting using SetIP Program Windows IP setting using SetIP Program MacintoshInstalling Wired Network or USB Connected MACHINE’S Driver Network parameter settingRestoring factory default settings IP setting using SetIP Program LinuxSearch again Direct InputHelp Set IP AddressIPV6 Configuration Setting IPv6 addressesInstall Linux Driver and add network Printer Activating IPv6DHCPv6 address configuration Stateful Connecting SyncThru Web ServiceManual address configuration Basic setup Altitude AdjustmentSetting the Date and Time Changing the Clock ModeSetting Sounds Changing the Default ModeEntering Characters Using the Number Keypad Using the Save Modes Setting the Default Tray and PaperSetting JOB Timeout Media and tray Preparing OriginalsLoading Originals On the scanner glassMedia sizes supported in each mode Selecting Print MediaChanging the Tray Size Document feederTray Loading Paper in the TrayManual tray Printing on Special Media Tips on using the manual trayTypes Tray Manual Tray Envelope TransparencyLabels Pressure leverSetting the Paper Size and Type Stacking papers firmly Using the Output SupportGetting the small sized printout Printer Driver Features PrintingBasic Printing Printer driverUsing Help Using Special Print FeaturesCanceling a print job Using a favorite settingPrinting multiple pages on one sheet of paper Printing postersPrinting booklets Manual Printing on both sides of paper ManualUsing watermarks Using overlayChange percentage of your document Fitting your document to a selected paper sizeSetting Your Machine AS a Default Machine Changing the Default Print SettingsAdvanced Options Changing printer settings Printing to a File PRNMacintosh Printing Printing a documentPrinting from applications Linux PrintingPrinting files Open the Unified Driver Configurator Configuring Printer PropertiesPrinter Properties window opens Copying Changing the Settings for Each CopyBasic Copy Changing the Default Copy Settings Using Special Copy FeaturesID card copying Up or 4-up copying N-upSetting Copy Timeout Deciding the Form of Copy OutputClone copying Erasing background imagesScanning Basic Scanning MethodScanning Originals and Sending to Your Computer Scan to PC For USB connected machineUsing Samsung Scan Manager Set Scan Button tabScan Destination Scan PropertyScanning Using the WIA Driver Scanning with TWAIN-ENABLED SoftwareMacintosh Scanning Setting scan information in Scan Manager Linux ScanningScanning with USB Scanning with networkAdding Job Type Settings Using the Image ManagerTo save a new Job Type setting To save a Job Type setting for the next scan jobTools Name Function Using a FAX in Your Computer FaxingPreparing to FAX Sending a faxSetting the fax header Sending a FAX in Your MachineSet Fax Receiving tab Change Port tabDelaying a fax transmission Sending a fax manuallyConfirming a transmission Automatic redialingAdding documents to a reserved delay fax job Canceling a reserved delay fax jobReceiving a FAX in Your Machine Sending a priority faxReceiving manually in Tel mode Receiving automatically in Answering Machine/Fax modeReceiving faxes manually using an extension telephone Receiving faxes using Drpd modeAdjusting the Document Settings Forwarding a FAX to Another DestinationSetting UP Address Book Forwarding a received fax to another destinationSpeed dial numbers Group dial numbersPrinting Sent FAX Report Automatically Searching Address Book for an entryMachine status and advanced feature FAX SetupChanging the fax setup options SendingCopy Setup Change DefaultChanging the copy setup options Auto ReportPrinting a Report Clearing MemoryMenu Overview NetworkItems Option DHCPv6 Config Network TCP/IP IPv4Static IPv6 ActivateManagement tools Using Syncthru WEB ServiceIntroducing Useful Management Tools Using the Smart Panel Program Changing the Smart Panel Program SettingsOpening the Troubleshooting Guide SmarthruUsing Setip Program Using SmarThruUsing the Linux Unified Driver Configurator Opening the Unified Driver ConfiguratorPrinters configuration Printers Configuration Scanners PortsScanners configuration Switches to Printers configurationSwitches to Scanners configuration Printers tabSwitches to Ports configuration Ports configurationSharing Ports Between Printers and Scanners Maintenance Storing the Toner Cartridge Cleaning the scan unitScanner lid Scanner glass Document feeder glass White bar Tips for Moving & Storing Your Machine Handling instructionsUse of non-Samsung and refilled toner cartridge Estimated cartridge lifeTroubleshooting TroubleshootingRedistributing Toner Clearing Original Document JamsTips for Avoiding Paper Jams Tips for Avoiding Paper CurlsScanner lid Clearing Paper Jams Inside the machineExit area Understanding Display Messages Message Meaning Suggested SolutionsChecking display messages When End Life Replace New cart Install TonerNetwork Problem End of lifeSelf Diagnostics Prepare newCartridge Remove seal tapeSolving Other Problems Power problemsPaper feeding problems Condition Suggested SolutionsPrinting problems Condition Possible Suggested Cause SolutionsPrinting quality problems Condition Copying problems Condition Suggested SolutionScanning problems Samsung Scan Manager Problem Fax problemsCommon Windows problems Common Linux problems Common Macintosh problems Not scanSupplies and accessories HOW to PurchaseAvailable Maintenance Parts Available SuppliesChecking REPLACEABLE’S Lifespan Specifications Hardware SpecificationsEnvironmental Specifications SpecificationsPower ratinga Electrical SpecificationsPower consumption Type Size Dimensions Print Media SpecificationsTRAY1 Manual Tray Contact Samsung worldwide Contact samsung worldwideCOUNTRY/REG Customer Care WEB Site ION Center South Africa Glossary Dot Matrix Printer DuplexDuty Cycle EmulationITU-T No chart IntranetIP address MAC addressResolution NetWareOriginals PostScriptSubnet Mask Toner CartridgeUNC Path WatermarkIndex Network setup 80 N-up copy 61 N-up printing Poster, print 54 power offPower saver Print resolution setWatermark Windows
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SCX-4600, SCX-4623 specifications

The Samsung SCX-4623 and SCX-4600 are multifunction laser printers designed for small to medium-sized businesses and home offices. They combine printing, scanning, copying, and faxing capabilities in one compact device, making them ideal for users looking for efficiency and versatility.

One of the standout features of the SCX-4623 is its printing speed, which reaches up to 24 pages per minute for black and white documents. This swift performance is complemented by a first page-out time of about 8.5 seconds, ensuring that users can quickly print their essential documents without long waits. High-quality output is achieved thanks to a print resolution of up to 1200 x 1200 dpi, delivering sharp and clear text and images.

The SCX-4600 shares many of these features but also includes specific enhancements aimed at improving user experience. This model is equipped with a user-friendly control panel that simplifies navigation through various functions, from printing to scanning. Both devices utilize Samsung’s innovative AnyWeb Print technology, allowing users to easily collect and utilize content from multiple web pages without the hassle of switching between different windows.

In terms of scanning capabilities, both models come with a flatbed scanner that supports a range of resolutions up to 1200 x 1200 dpi. This enables users to scan documents and images with precision. Additionally, the SCX-4623 offers an automatic document feeder (ADF), which can streamline the scanning and copying of multi-page documents, making workflows more efficient.

These printers also feature Samsung's Easy Eco Driver, which helps reduce toner usage and energy consumption, making them environmentally friendly without sacrificing quality. The SCX-4623 and SCX-4600 support various connectivity options, including USB and network printing, ensuring seamless integration into any office environment.

With a compact design, these models are tailored for spaces where desk real estate is limited. Both printers come with a range of security features, including password protection for documents, ensuring sensitive information remains secure.

In summary, the Samsung SCX-4623 and SCX-4600 are robust multifunction printers that provide excellent printing, scanning, copying, and faxing capabilities. Their speed, quality, and user-friendly features make them valuable assets for any office setting, combining technology and functionality in one reliable package.
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