Samsung SCX-4623, SCX-4600 manual Copying problems, Condition Suggested Solution

Page 102

CONDITION

SUGGESTED SOLUTIONS

 

 

Wrinkles or

Ensure that the paper is loaded properly.

creases

Check the paper type and quality (See "Print

 

media specifications" on page 111).

 

Turn the stack of paper over in the tray. Also

 

try rotating the paper 180° in the tray.

Back of printouts

Check for leaking toner. Clean the inside of the

are dirty

machine (See "Cleaning the inside" on

 

page 88).

Solid Color or

The toner cartridge may not be installed

Black pages

properly. Remove the cartridge and reinsert it.

 

 

 

The toner cartridge may be defective.

 

 

A

 

 

Remove the toner cartridge and install a new

 

 

one (See "Replacing the toner cartridge" on

 

 

page 107).

 

 

The machine may require repair. Contact a

 

 

service representative.

 

 

 

Loose toner

Clean the inside of the machine (See

 

 

 

"Cleaning the inside" on page 88).

 

 

 

Check the paper type and quality (See "Print

 

 

 

media specifications" on page 111).

 

 

 

Remove the toner cartridge and then, install a

 

 

 

new one (See "Replacing the toner cartridge"

 

 

 

on page 107).

 

 

 

If the problem persists, the machine may

 

 

 

require repair. Contact a service

 

 

 

representative.

 

 

 

 

 

 

 

 

Character Voids

Character voids are white areas within parts of

 

 

 

characters that should be solid black:

 

 

A

If you are using transparencies, try another

 

 

type of transparency. Because of the

 

 

composition of transparencies, some

 

 

character voids are normal.

 

 

You may be printing on the wrong surface of

 

 

the paper. Remove the paper and turn it

 

 

around.

 

 

 

The paper may not meet paper

 

 

 

 

 

 

specifications (See "Print media

 

 

 

specifications" on page 111).

 

 

CONDITION

SUGGESTED SOLUTIONS

 

Horizontal stripes If horizontally aligned black streaks or smears

 

 

 

 

appear:

 

 

A a B b C

 

The toner cartridge may be installed

 

 

A a B b C

 

improperly. Remove the cartridge and

 

 

 

reinsert it.

 

 

A a B b C

 

The toner cartridge may be defective.

 

 

 

 

Remove the toner cartridge and install a new

 

 

A a B b C

 

 

 

 

one (See "Replacing the toner cartridge" on

 

 

A a B b C

 

page 107).

 

 

 

 

If the problem persists, the machine may

 

 

 

 

 

 

 

 

require repair. Contact a service

 

 

 

 

representative.

 

 

Curl

If the printed paper is curled or paper does not

 

 

 

 

feed into the machine:

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Change the printer option and try again. Go

 

 

 

to Printing Preferences, click Paper tab,

 

 

 

and set type to Thin (See "Opening printing

 

 

 

preferences" on page 53).

 

 

An unknown image Your machine is probably being used at an

repetitively

altitude of 1,000 m (3,281 ft.) or above.

appears on a few

The high altitude may affect the print quality,

sheets or loose

such as loose toner or light imaging. Change the

toner, light print, or

correct altitude setting to your machine (See

contamination

"Altitude adjustment" on page 41).

occurs.

 

 

Copying problems

 

 

 

 

CONDITION

SUGGESTED SOLUTION

 

 

Copies are too light

Use Darkness in Copy feature to lighten or

or too dark.

darken the backgrounds of copies (See

 

 

 

"Changing the darkness" on page 60).

 

 

Smears, lines,

If the defects are on the original, use

marks, or spots

Darkness in Copy feature to lighten the

appear on copies.

background of your copies (See "Changing

 

 

 

the darkness" on page 60).

 

 

 

 

 

 

If there are no defects on the original, clean

 

 

 

the scan unit (See "Cleaning the scan unit" on

 

 

 

page 89).

 

 

 

 

 

Copy image is

Ensure that the original is face down on the

skewed.

scanner glass or face up in the document

 

feeder.

 

Check that the copy paper is loaded correctly.

 

 

Blank copies print

Ensure that the original is face down on the

out.

scanner glass or face up in the document

 

feeder.

Troubleshooting_ 102

Image 102
Contents Multi Functional Printer Copyright CopyrightContent ContentSetting the default tray and paper Entering characters using the number keypadUsing the save modes Setting job timeout Preparing originals Loading originalsDeciding the form of copy output Setting copy timeout Using help Using special print featuresBasic copy Changing the settings for each copy Using Samsung Scan ManagerSetting up address book Preparing to fax Using a fax in your computerAdjusting the document settings Printing sent fax report automatically Fax setupUsing the Linux Unified Driver Configurator Using the Smart Panel programUsing SetIP program Solving other problemsHow to purchase Hardware specificationsSafety information Safety informationImportant Safety Symbols Operating EnvironmentOperating Method Installation / Moving Maintenance / CheckingSupply Usage Regulatory information Laser Safety StatementOzone Safety Perchlorate WarningPower Save RecyclingCorrect Disposal of Batteries in this Product FCC Information to the User Taiwan only Radio Frequency EmissionsRussia only Canadian Radio Interference RegulationsGermany only FAX Branding Ringer Equivalence NumberYou should also know that Important warning Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries Approvals and CertificationsOpenssl License Original Ssleay LicenseEC Certification China only About this user’s guide About this user’s guideConvention Convention Description ExampleSamsung website Finding More InformationMaterial Name Description DownloadableFeatures of your new product Special FeaturesFeatures of your new product Features by Models FeaturesPrint Duplex 2-sided printing manual Copy Front view IntroductionMachine Overview IntroductionRear view Control Panel Overview SCX-4623 Series Control Panel Overview SCX-4600 Series Scan toUnderstanding the Status LED Introducing the Useful ButtonsTurning on the Machine Supplied Software Setting UP the HardwareGetting started Getting startedWindows ContentsSystem Requirements MacintoshInstalling USB Connected MACHINE’S Driver LinuxRequirements Open the Applications folder Utilities Print Setup Utility Installing the Unified Linux DriverInstalling the SmartPanel Select Uninstall and click UninstallSetting up a client computer Installing the Printer Setting UtilitySetting up a host computer Sharing Your Machine LocallySelect Share this printer Network Environment Network setupUsing a Wired Network Introducing Useful Network ProgramsIP setting using SetIP Program Windows Setting IP addressIP setting using control panel IP setting using SetIP Program MacintoshRestoring factory default settings Installing Wired Network or USB Connected MACHINE’S DriverNetwork parameter setting IP setting using SetIP Program LinuxHelp Search againDirect Input Set IP AddressInstall Linux Driver and add network Printer IPV6 ConfigurationSetting IPv6 addresses Activating IPv6Connecting SyncThru Web Service DHCPv6 address configuration StatefulManual address configuration Setting the Date and Time Basic setupAltitude Adjustment Changing the Clock ModeChanging the Default Mode Setting SoundsEntering Characters Using the Number Keypad Using the Save Modes Setting the Default Tray and PaperSetting JOB Timeout Loading Originals Media and trayPreparing Originals On the scanner glassChanging the Tray Size Media sizes supported in each modeSelecting Print Media Document feederLoading Paper in the Tray TrayManual tray Tips on using the manual tray Printing on Special MediaTypes Tray Manual Tray Labels EnvelopeTransparency Pressure leverSetting the Paper Size and Type Using the Output Support Stacking papers firmlyGetting the small sized printout Basic Printing Printer Driver FeaturesPrinting Printer driverCanceling a print job Using HelpUsing Special Print Features Using a favorite settingPrinting booklets Manual Printing multiple pages on one sheet of paperPrinting posters Printing on both sides of paper ManualChange percentage of your document Using watermarksUsing overlay Fitting your document to a selected paper sizeChanging the Default Print Settings Setting Your Machine AS a Default MachineAdvanced Options Macintosh Printing Changing printer settingsPrinting to a File PRN Printing a documentLinux Printing Printing from applicationsPrinting files Configuring Printer Properties Open the Unified Driver ConfiguratorPrinter Properties window opens Changing the Settings for Each Copy CopyingBasic Copy ID card copying Changing the Default Copy SettingsUsing Special Copy Features Up or 4-up copying N-upClone copying Setting Copy TimeoutDeciding the Form of Copy Output Erasing background imagesScanning Originals and Sending to Your Computer Scan to PC ScanningBasic Scanning Method For USB connected machineScan Destination Using Samsung Scan ManagerSet Scan Button tab Scan PropertyScanning with TWAIN-ENABLED Software Scanning Using the WIA DriverMacintosh Scanning Scanning with USB Setting scan information in Scan ManagerLinux Scanning Scanning with networkTo save a new Job Type setting Adding Job Type SettingsUsing the Image Manager To save a Job Type setting for the next scan jobTools Name Function Preparing to FAX Using a FAX in Your ComputerFaxing Sending a faxSet Fax Receiving tab Setting the fax headerSending a FAX in Your Machine Change Port tabConfirming a transmission Delaying a fax transmissionSending a fax manually Automatic redialingReceiving a FAX in Your Machine Adding documents to a reserved delay fax jobCanceling a reserved delay fax job Sending a priority faxReceiving faxes manually using an extension telephone Receiving manually in Tel modeReceiving automatically in Answering Machine/Fax mode Receiving faxes using Drpd modeAdjusting the Document Settings Forwarding a FAX to Another DestinationSpeed dial numbers Setting UP Address BookForwarding a received fax to another destination Group dial numbersPrinting Sent FAX Report Automatically Searching Address Book for an entryChanging the fax setup options Machine status and advanced featureFAX Setup SendingChanging the copy setup options Copy SetupChange Default Auto ReportPrinting a Report Clearing MemoryNetwork Menu OverviewItems Option Static DHCPv6 ConfigNetwork TCP/IP IPv4 IPv6 ActivateUsing Syncthru WEB Service Management toolsIntroducing Useful Management Tools Opening the Troubleshooting Guide Using the Smart Panel ProgramChanging the Smart Panel Program Settings SmarthruUsing Setip Program Using SmarThruPrinters configuration Using the Linux Unified Driver ConfiguratorOpening the Unified Driver Configurator Printers Configuration Scanners PortsSwitches to Scanners configuration Scanners configurationSwitches to Printers configuration Printers tabPorts configuration Switches to Ports configurationSharing Ports Between Printers and Scanners Maintenance Cleaning the scan unit Storing the Toner CartridgeScanner lid Scanner glass Document feeder glass White bar Use of non-Samsung and refilled toner cartridge Tips for Moving & Storing Your MachineHandling instructions Estimated cartridge lifeRedistributing Toner TroubleshootingTroubleshooting Clearing Original Document JamsTips for Avoiding Paper Curls Tips for Avoiding Paper JamsScanner lid Clearing Paper Jams Inside the machineExit area Message Meaning Suggested Solutions Understanding Display MessagesChecking display messages Network Problem When End Life Replace New cartInstall Toner End of lifeCartridge Self DiagnosticsPrepare new Remove seal tapePaper feeding problems Solving Other ProblemsPower problems Condition Suggested SolutionsPrinting problems Condition Possible Suggested Cause SolutionsPrinting quality problems Condition Copying problems Condition Suggested SolutionScanning problems Fax problems Samsung Scan Manager ProblemCommon Windows problems Common Linux problems Common Macintosh problems Not scanAvailable Maintenance Parts Supplies and accessoriesHOW to Purchase Available SuppliesChecking REPLACEABLE’S Lifespan Environmental Specifications SpecificationsHardware Specifications SpecificationsElectrical Specifications Power ratingaPower consumption Print Media Specifications Type Size DimensionsTRAY1 Manual Tray Contact samsung worldwide Contact Samsung worldwideCOUNTRY/REG Customer Care WEB Site ION Center South Africa Glossary Duty Cycle Dot Matrix PrinterDuplex EmulationIP address ITU-T No chartIntranet MAC addressOriginals ResolutionNetWare PostScriptUNC Path Subnet MaskToner Cartridge WatermarkIndex Power saver Network setup 80 N-up copy 61 N-up printingPoster, print 54 power off Print resolution setWatermark Windows
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SCX-4600, SCX-4623 specifications

The Samsung SCX-4623 and SCX-4600 are multifunction laser printers designed for small to medium-sized businesses and home offices. They combine printing, scanning, copying, and faxing capabilities in one compact device, making them ideal for users looking for efficiency and versatility.

One of the standout features of the SCX-4623 is its printing speed, which reaches up to 24 pages per minute for black and white documents. This swift performance is complemented by a first page-out time of about 8.5 seconds, ensuring that users can quickly print their essential documents without long waits. High-quality output is achieved thanks to a print resolution of up to 1200 x 1200 dpi, delivering sharp and clear text and images.

The SCX-4600 shares many of these features but also includes specific enhancements aimed at improving user experience. This model is equipped with a user-friendly control panel that simplifies navigation through various functions, from printing to scanning. Both devices utilize Samsung’s innovative AnyWeb Print technology, allowing users to easily collect and utilize content from multiple web pages without the hassle of switching between different windows.

In terms of scanning capabilities, both models come with a flatbed scanner that supports a range of resolutions up to 1200 x 1200 dpi. This enables users to scan documents and images with precision. Additionally, the SCX-4623 offers an automatic document feeder (ADF), which can streamline the scanning and copying of multi-page documents, making workflows more efficient.

These printers also feature Samsung's Easy Eco Driver, which helps reduce toner usage and energy consumption, making them environmentally friendly without sacrificing quality. The SCX-4623 and SCX-4600 support various connectivity options, including USB and network printing, ensuring seamless integration into any office environment.

With a compact design, these models are tailored for spaces where desk real estate is limited. Both printers come with a range of security features, including password protection for documents, ensuring sensitive information remains secure.

In summary, the Samsung SCX-4623 and SCX-4600 are robust multifunction printers that provide excellent printing, scanning, copying, and faxing capabilities. Their speed, quality, and user-friendly features make them valuable assets for any office setting, combining technology and functionality in one reliable package.