Samsung SCX-4600, SCX-4623 manual Common Linux problems

Page 105

Common Linux problems

CONDITION

SUGGESTED SOLUTIONS

 

 

The machine does

• Check if the printer driver is installed in your

not print.

system. Open Unified Driver Configurator and

 

switch to the Printers tab in Printers

 

configuration window to look at the list of

 

available machines. Make sure that your

 

machine is displayed on the list. If not, open

 

Add new printer wizard to set up your

 

device.

 

• Check if the machine is started. Open

 

Printers configuration and select your

 

machine on the printers list. Look at the

 

description in the Selected printer pane. If its

 

status contains Stopped string, press the

 

Start button. After that normal operation of

 

the machine should be restored. The

 

“stopped” status might be activated when

 

some problems in printing occurred. For

 

instance, this could be an attempt to print a

 

document when the port is claimed by a

 

scanning application.

 

• Ensure the port is not busy. Since functional

 

components of machine (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

user applications to the same port is possible.

 

To avoid possible conflicts, only one of them

 

at a time is allowed to gain control over the

 

device. The other user will encounter “device

 

busy” response. You should open ports

 

configuration and select the port assigned to

 

your machine. In the Selected port pane you

 

can see if the port is occupied by some other

 

application. If this is the case, you should

 

either wait for completion of the current job or

 

press the Release port button, if you are sure

 

that the present application is not functioning

 

properly.

 

• Check if your application has special print

 

option such as “-oraw”. If “-oraw” is specified

 

in the command line parameter, then remove

 

it to print properly. For Gimp front-end, select

 

“print” -> “Setup printer” and edit command

 

line parameter in the command item.

 

• The CUPS (Common Unix Printing System)

 

version distributed with SuSE Linux 9.2

 

(cups-1.1.21) has a problem with ipp (Internet

 

Printing Protocol) printing.Use the socket

 

printing instead of ipp or install a later version

 

of CUPS (cups-1.1.22 or higher).

The machine does

It is a known problem that occurs when a color

not print whole

machine is used on version 8.51 or earlier of

pages, and output is

Ghostscript, 64-bit Linux OS, and has been

printed on half the

reported to bugs.ghostscript.com as Ghostscript

page.

Bug 688252.The problem is solved in AFPL

 

Ghostscript v. 8.52 or above. Download the

 

latest version of AFPL Ghostscript from

 

http://sourceforge.net/projects/ghostscript/ and

 

install it to solve this problem.

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

I cannot scan via

Check if Gimp Front-end has Xsane: Device

Gimp Front-end.

dialog. on the Acquire menu. If not, you should

 

install Xsane plug-in for Gimp on the your

 

computer. You can find Xsane plug-in package

 

for Gimp on Linux distribution CD or Gimp home

 

page. For the detailed information, refer to the

 

Help for Linux distribution CD or Gimp Front-end

 

application.

 

If you wish to use another kind of scan

 

application, refer to application’s Help.

I encounter error

Avoid changing print job parameters (via LPR

“Cannot open port

GUI, for example) while a print job is in progress.

device file” when

Known versions of CUPS server break the print

printing a document.

job whenever print options are changed and

 

then try to restart the job from the beginning.

 

Since Unified Linux Driver locks the port while

 

printing, the abrupt termination of the driver

 

keeps the port locked and unavailable for

 

subsequent print jobs. If this situation occurs, try

 

to release the port by selecting Release port in

 

Port configuration window.

The machine does

• Ensure your machine is attached to your

not appear on the

computer, connected properly via the USB

scanners list.

port, and is turned on.

 

• Ensure the scanner driver for your machine is

 

installed in your system. Open Unified Linux

 

Driver configurator, switch to Scanners

 

configuration, then press Drivers. Make

 

sure that driver with a name corresponding to

 

your machine's name is listed in the window.

 

• Ensure the port is not busy. Since functional

 

components of machine (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

user applications to the same port is possible.

 

To avoid possible conflicts, only one of them

 

at a time is allowed to gain control over the

 

device. The other user will encounter “device

 

busy” response. This usually happens when

 

starting a scan procedure. An appropriate

 

message box appears.

 

To identify the source of the problem, open

 

the Ports configuration and select the port

 

assigned to your scanner, port's symbol

 

/dev/mfp0 corresponds to LP:0 designation

 

displayed in the scanners’ options, /dev/mfp1

 

relates to LP:1, and so on. USB ports start at

 

/dev/mfp4, so scanner on USB:0 relates to

 

/dev/mfp4 respectively and so forth

 

sequentially. In the Selected port pane, you

 

can see if the port is occupied by another

 

application. If this is the case, you should

 

either wait for completion of the current job or

 

press the Release port button, if you are sure

 

that the present port application is not

 

functioning properly.

 

 

Troubleshooting_ 105

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Contents Multi Functional Printer Copyright CopyrightContent ContentUsing the save modes Entering characters using the number keypadSetting the default tray and paper Setting job timeout Preparing originals Loading originalsBasic copy Changing the settings for each copy Using help Using special print featuresDeciding the form of copy output Setting copy timeout Using Samsung Scan ManagerAdjusting the document settings Preparing to fax Using a fax in your computerSetting up address book Printing sent fax report automatically Fax setupUsing SetIP program Using the Smart Panel programUsing the Linux Unified Driver Configurator Solving other problemsHardware specifications How to purchaseImportant Safety Symbols Safety informationSafety information Operating EnvironmentOperating Method Maintenance / Checking Installation / MovingSupply Usage Ozone Safety Laser Safety StatementRegulatory information Perchlorate WarningPower Save RecyclingCorrect Disposal of Batteries in this Product Russia only Taiwan only Radio Frequency EmissionsFCC Information to the User Canadian Radio Interference RegulationsGermany only FAX Branding Ringer Equivalence NumberYou should also know that Declaration of Conformity European Countries Replacing the Fitted Plug for UK onlyImportant warning Approvals and CertificationsOpenssl License Original Ssleay LicenseEC Certification China only Convention About this user’s guideAbout this user’s guide Convention Description ExampleMaterial Name Description Finding More InformationSamsung website DownloadableFeatures of your new product Special FeaturesFeatures of your new product Features by Models FeaturesPrint Duplex 2-sided printing manual Copy Machine Overview IntroductionFront view IntroductionRear view Control Panel Overview SCX-4623 Series Scan to Control Panel Overview SCX-4600 SeriesUnderstanding the Status LED Introducing the Useful ButtonsTurning on the Machine Getting started Setting UP the HardwareSupplied Software Getting startedSystem Requirements ContentsWindows MacintoshInstalling USB Connected MACHINE’S Driver LinuxRequirements Installing the SmartPanel Installing the Unified Linux DriverOpen the Applications folder Utilities Print Setup Utility Select Uninstall and click UninstallSetting up a host computer Installing the Printer Setting UtilitySetting up a client computer Sharing Your Machine LocallySelect Share this printer Using a Wired Network Network setupNetwork Environment Introducing Useful Network ProgramsIP setting using control panel Setting IP addressIP setting using SetIP Program Windows IP setting using SetIP Program MacintoshNetwork parameter setting Installing Wired Network or USB Connected MACHINE’S DriverRestoring factory default settings IP setting using SetIP Program LinuxDirect Input Search againHelp Set IP AddressSetting IPv6 addresses IPV6 ConfigurationInstall Linux Driver and add network Printer Activating IPv6Connecting SyncThru Web Service DHCPv6 address configuration StatefulManual address configuration Altitude Adjustment Basic setupSetting the Date and Time Changing the Clock ModeChanging the Default Mode Setting SoundsEntering Characters Using the Number Keypad Setting the Default Tray and Paper Using the Save ModesSetting JOB Timeout Preparing Originals Media and trayLoading Originals On the scanner glassSelecting Print Media Media sizes supported in each modeChanging the Tray Size Document feederLoading Paper in the Tray TrayManual tray Tips on using the manual tray Printing on Special MediaTypes Tray Manual Tray Transparency EnvelopeLabels Pressure leverSetting the Paper Size and Type Using the Output Support Stacking papers firmlyGetting the small sized printout Printing Printer Driver FeaturesBasic Printing Printer driverUsing Special Print Features Using HelpCanceling a print job Using a favorite settingPrinting posters Printing multiple pages on one sheet of paperPrinting booklets Manual Printing on both sides of paper ManualUsing overlay Using watermarksChange percentage of your document Fitting your document to a selected paper sizeChanging the Default Print Settings Setting Your Machine AS a Default MachineAdvanced Options Printing to a File PRN Changing printer settingsMacintosh Printing Printing a documentLinux Printing Printing from applicationsPrinting files Configuring Printer Properties Open the Unified Driver ConfiguratorPrinter Properties window opens Changing the Settings for Each Copy CopyingBasic Copy Using Special Copy Features Changing the Default Copy SettingsID card copying Up or 4-up copying N-upDeciding the Form of Copy Output Setting Copy TimeoutClone copying Erasing background imagesBasic Scanning Method ScanningScanning Originals and Sending to Your Computer Scan to PC For USB connected machineSet Scan Button tab Using Samsung Scan ManagerScan Destination Scan PropertyScanning with TWAIN-ENABLED Software Scanning Using the WIA DriverMacintosh Scanning Linux Scanning Setting scan information in Scan ManagerScanning with USB Scanning with networkUsing the Image Manager Adding Job Type SettingsTo save a new Job Type setting To save a Job Type setting for the next scan jobTools Name Function Faxing Using a FAX in Your ComputerPreparing to FAX Sending a faxSending a FAX in Your Machine Setting the fax headerSet Fax Receiving tab Change Port tabSending a fax manually Delaying a fax transmissionConfirming a transmission Automatic redialingCanceling a reserved delay fax job Adding documents to a reserved delay fax jobReceiving a FAX in Your Machine Sending a priority faxReceiving automatically in Answering Machine/Fax mode Receiving manually in Tel modeReceiving faxes manually using an extension telephone Receiving faxes using Drpd modeForwarding a FAX to Another Destination Adjusting the Document SettingsForwarding a received fax to another destination Setting UP Address BookSpeed dial numbers Group dial numbersSearching Address Book for an entry Printing Sent FAX Report AutomaticallyFAX Setup Machine status and advanced featureChanging the fax setup options SendingChange Default Copy SetupChanging the copy setup options Auto ReportClearing Memory Printing a ReportNetwork Menu OverviewItems Option Network TCP/IP IPv4 DHCPv6 ConfigStatic IPv6 ActivateUsing Syncthru WEB Service Management toolsIntroducing Useful Management Tools Changing the Smart Panel Program Settings Using the Smart Panel ProgramOpening the Troubleshooting Guide SmarthruUsing SmarThru Using Setip ProgramOpening the Unified Driver Configurator Using the Linux Unified Driver ConfiguratorPrinters configuration Printers Configuration Scanners PortsSwitches to Printers configuration Scanners configurationSwitches to Scanners configuration Printers tabPorts configuration Switches to Ports configurationSharing Ports Between Printers and Scanners Maintenance Cleaning the scan unit Storing the Toner CartridgeScanner lid Scanner glass Document feeder glass White bar Handling instructions Tips for Moving & Storing Your MachineUse of non-Samsung and refilled toner cartridge Estimated cartridge lifeTroubleshooting TroubleshootingRedistributing Toner Clearing Original Document JamsTips for Avoiding Paper Curls Tips for Avoiding Paper JamsScanner lid Inside the machine Clearing Paper JamsExit area Message Meaning Suggested Solutions Understanding Display MessagesChecking display messages Install Toner When End Life Replace New cartNetwork Problem End of lifePrepare new Self DiagnosticsCartridge Remove seal tapePower problems Solving Other ProblemsPaper feeding problems Condition Suggested SolutionsCondition Possible Suggested Cause Solutions Printing problemsPrinting quality problems Condition Condition Suggested Solution Copying problemsScanning problems Fax problems Samsung Scan Manager ProblemCommon Windows problems Common Linux problems Not scan Common Macintosh problemsHOW to Purchase Supplies and accessoriesAvailable Maintenance Parts Available SuppliesChecking REPLACEABLE’S Lifespan Hardware Specifications SpecificationsEnvironmental Specifications SpecificationsElectrical Specifications Power ratingaPower consumption Print Media Specifications Type Size DimensionsTRAY1 Manual Tray Contact samsung worldwide Contact Samsung worldwideCOUNTRY/REG Customer Care WEB Site ION Center South Africa Glossary Duplex Dot Matrix PrinterDuty Cycle EmulationIntranet ITU-T No chartIP address MAC addressNetWare ResolutionOriginals PostScriptToner Cartridge Subnet MaskUNC Path WatermarkIndex Poster, print 54 power off Network setup 80 N-up copy 61 N-up printingPower saver Print resolution setWindows Watermark
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SCX-4600, SCX-4623 specifications

The Samsung SCX-4623 and SCX-4600 are multifunction laser printers designed for small to medium-sized businesses and home offices. They combine printing, scanning, copying, and faxing capabilities in one compact device, making them ideal for users looking for efficiency and versatility.

One of the standout features of the SCX-4623 is its printing speed, which reaches up to 24 pages per minute for black and white documents. This swift performance is complemented by a first page-out time of about 8.5 seconds, ensuring that users can quickly print their essential documents without long waits. High-quality output is achieved thanks to a print resolution of up to 1200 x 1200 dpi, delivering sharp and clear text and images.

The SCX-4600 shares many of these features but also includes specific enhancements aimed at improving user experience. This model is equipped with a user-friendly control panel that simplifies navigation through various functions, from printing to scanning. Both devices utilize Samsung’s innovative AnyWeb Print technology, allowing users to easily collect and utilize content from multiple web pages without the hassle of switching between different windows.

In terms of scanning capabilities, both models come with a flatbed scanner that supports a range of resolutions up to 1200 x 1200 dpi. This enables users to scan documents and images with precision. Additionally, the SCX-4623 offers an automatic document feeder (ADF), which can streamline the scanning and copying of multi-page documents, making workflows more efficient.

These printers also feature Samsung's Easy Eco Driver, which helps reduce toner usage and energy consumption, making them environmentally friendly without sacrificing quality. The SCX-4623 and SCX-4600 support various connectivity options, including USB and network printing, ensuring seamless integration into any office environment.

With a compact design, these models are tailored for spaces where desk real estate is limited. Both printers come with a range of security features, including password protection for documents, ensuring sensitive information remains secure.

In summary, the Samsung SCX-4623 and SCX-4600 are robust multifunction printers that provide excellent printing, scanning, copying, and faxing capabilities. Their speed, quality, and user-friendly features make them valuable assets for any office setting, combining technology and functionality in one reliable package.
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