Samsung SCX-4600, SCX-4623 manual Printing problems, Condition Possible Suggested Cause Solutions

Page 99

Printing problems

CONDITION

POSSIBLE

SUGGESTED

CAUSE

SOLUTIONS

 

 

 

 

The machine

The machine is not

Check the power cord

does not print.

receiving power.

connections.

 

 

 

 

The machine is not

Select your machine as your

 

selected as the

default machine in your

 

default machine.

Windows.

 

 

 

Check the machine for the following:

•The front door is not closed. Close the front door.

•Paper is jammed. Clear the paper jam (See "Clearing paper jams" on page 93).

•No paper is loaded. Load paper (See "Loading paper in the tray" on page 47).

•The toner cartridge is not installed. Install the toner cartridge.

If a system error occurs, contact your service representative.

 

The connection

Disconnect the machine

 

cable between the

cable and reconnect it.

 

computer and the

 

 

machine is not

 

 

connected properly.

 

 

 

 

 

The connection

If possible, attach the cable

 

cable between the

to another computer that is

 

computer and the

working properly and print a

 

machine is

job. You can also try using a

 

defective.

different machine cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has

 

 

more than one port, make

 

 

sure that the machine is

 

 

attached to the correct one.

 

 

 

 

The machine may

Check the Printing

 

be configured

Preferences to ensure that

 

incorrectly.

all of the print settings are

 

 

correct (See "Opening

 

 

printing preferences" on

 

 

page 53).

 

 

 

 

The printer driver

Repair the machine software

 

may be incorrectly

(See "Installing USB

 

installed.

connected machine’s driver"

 

 

on page 31, "Installing wired

 

 

network or USB connected

 

 

machine’s driver" on

 

 

page 37).

 

 

 

 

The machine is

Check the display message

 

malfunctioning.

on the control panel to see if

 

 

the machine is indicating a

 

 

system error. Contact a

 

 

service representative.

 

 

 

CONDITION

POSSIBLE

SUGGESTED

CAUSE

SOLUTIONS

 

 

 

 

The machine

The document size

Get more hard disk space

does not print.

is so big that the

and print the document

 

hard disk space of

again.

 

the computer is

 

 

insufficient to

 

 

access the print job.

 

 

 

 

 

The output tray is

Once the paper is removed

 

full.

from the output tray, the

 

 

machine resumes printing.

The machine

The paper option

For many software

selects print

that was selected in

applications, the paper

materials from

the Printing

source selection is found

the wrong paper

Preferences may

under the Paper tab within

source.

be incorrect.

the Printing Preferences.

 

 

Select the correct paper

 

 

source. See the printer

 

 

driver help screen (See

 

 

"Opening printing

 

 

preferences" on page 53).

A print job is

The job may be

Reduce the complexity of

extremely slow.

very complex.

the page or try adjusting the

 

 

print quality settings.

Half the page is

The page

Change the page orientation

blank.

orientation setting

in your application. See the

 

may be incorrect.

printer driver help screen.

 

 

 

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

The machine

The machine cable

Disconnect the machine

prints, but the

is loose or

cable and reconnect. Try a

text is wrong,

defective.

print job that you have

garbled, or

 

already printed successfully.

incomplete.

 

If possible, attach the cable

 

 

and the machine to another

 

 

computer that you know

 

 

works and try a print job.

 

 

Finally, try a new machine

 

 

cable.

 

 

 

 

The wrong printer

Check the application’s

 

driver was selected.

printer selection menu to

 

 

ensure that your machine is

 

 

selected.

 

 

 

 

The software

Try printing a job from

 

application is

another application.

 

malfunctioning.

 

 

 

 

 

The operating

Exit Windows and reboot the

 

system is

computer. Turn the machine

 

malfunctioning.

off and back on again.

 

 

 

Troubleshooting_ 99

Page 98 Page 100
Image 99
Page 98 Page 100
Contents Multi Functional Printer Copyright CopyrightContent ContentSetting job timeout Preparing originals Loading originals Entering characters using the number keypadUsing the save modes Setting the default tray and paperUsing Samsung Scan Manager Using help Using special print featuresBasic copy Changing the settings for each copy Deciding the form of copy output Setting copy timeoutPrinting sent fax report automatically Fax setup Preparing to fax Using a fax in your computerAdjusting the document settings Setting up address bookSolving other problems Using the Smart Panel programUsing SetIP program Using the Linux Unified Driver ConfiguratorHardware specifications How to purchaseOperating Environment Safety informationImportant Safety Symbols Safety informationOperating Method Maintenance / Checking Installation / MovingSupply Usage Perchlorate Warning Laser Safety StatementOzone Safety Regulatory informationPower Save RecyclingCorrect Disposal of Batteries in this Product Canadian Radio Interference Regulations Taiwan only Radio Frequency EmissionsRussia only FCC Information to the UserGermany only FAX Branding Ringer Equivalence NumberYou should also know that Approvals and Certifications Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries Important warningOpenssl License Original Ssleay LicenseEC Certification China only Convention Description Example About this user’s guideConvention About this user’s guideDownloadable Finding More InformationMaterial Name Description Samsung websiteFeatures of your new product Special FeaturesFeatures of your new product Features by Models FeaturesPrint Duplex 2-sided printing manual Copy Introduction IntroductionMachine Overview Front viewRear view Control Panel Overview SCX-4623 Series Scan to Control Panel Overview SCX-4600 SeriesUnderstanding the Status LED Introducing the Useful ButtonsTurning on the Machine Getting started Setting UP the HardwareGetting started Supplied SoftwareMacintosh ContentsSystem Requirements WindowsInstalling USB Connected MACHINE’S Driver LinuxRequirements Select Uninstall and click Uninstall Installing the Unified Linux DriverInstalling the SmartPanel Open the Applications folder Utilities Print Setup UtilitySharing Your Machine Locally Installing the Printer Setting UtilitySetting up a host computer Setting up a client computerSelect Share this printer Introducing Useful Network Programs Network setupUsing a Wired Network Network EnvironmentIP setting using SetIP Program Macintosh Setting IP addressIP setting using control panel IP setting using SetIP Program WindowsIP setting using SetIP Program Linux Installing Wired Network or USB Connected MACHINE’S DriverNetwork parameter setting Restoring factory default settingsSet IP Address Search againDirect Input HelpActivating IPv6 IPV6 ConfigurationSetting IPv6 addresses Install Linux Driver and add network PrinterConnecting SyncThru Web Service DHCPv6 address configuration StatefulManual address configuration Changing the Clock Mode Basic setupAltitude Adjustment Setting the Date and TimeChanging the Default Mode Setting SoundsEntering Characters Using the Number Keypad Setting the Default Tray and Paper Using the Save ModesSetting JOB Timeout On the scanner glass Media and trayPreparing Originals Loading OriginalsDocument feeder Media sizes supported in each modeSelecting Print Media Changing the Tray SizeLoading Paper in the Tray TrayManual tray Tips on using the manual tray Printing on Special MediaTypes Tray Manual Tray Pressure lever EnvelopeTransparency LabelsSetting the Paper Size and Type Using the Output Support Stacking papers firmlyGetting the small sized printout Printer driver Printer Driver FeaturesPrinting Basic PrintingUsing a favorite setting Using HelpUsing Special Print Features Canceling a print jobPrinting on both sides of paper Manual Printing multiple pages on one sheet of paperPrinting posters Printing booklets ManualFitting your document to a selected paper size Using watermarksUsing overlay Change percentage of your documentChanging the Default Print Settings Setting Your Machine AS a Default MachineAdvanced Options Printing a document Changing printer settingsPrinting to a File PRN Macintosh PrintingLinux Printing Printing from applicationsPrinting files Configuring Printer Properties Open the Unified Driver ConfiguratorPrinter Properties window opens Changing the Settings for Each Copy CopyingBasic Copy Up or 4-up copying N-up Changing the Default Copy SettingsUsing Special Copy Features ID card copyingErasing background images Setting Copy TimeoutDeciding the Form of Copy Output Clone copyingFor USB connected machine ScanningBasic Scanning Method Scanning Originals and Sending to Your Computer Scan to PCScan Property Using Samsung Scan ManagerSet Scan Button tab Scan DestinationScanning with TWAIN-ENABLED Software Scanning Using the WIA DriverMacintosh Scanning Scanning with network Setting scan information in Scan ManagerLinux Scanning Scanning with USBTo save a Job Type setting for the next scan job Adding Job Type SettingsUsing the Image Manager To save a new Job Type settingTools Name Function Sending a fax Using a FAX in Your ComputerFaxing Preparing to FAXChange Port tab Setting the fax headerSending a FAX in Your Machine Set Fax Receiving tabAutomatic redialing Delaying a fax transmissionSending a fax manually Confirming a transmissionSending a priority fax Adding documents to a reserved delay fax jobCanceling a reserved delay fax job Receiving a FAX in Your MachineReceiving faxes using Drpd mode Receiving manually in Tel modeReceiving automatically in Answering Machine/Fax mode Receiving faxes manually using an extension telephoneForwarding a FAX to Another Destination Adjusting the Document SettingsGroup dial numbers Setting UP Address BookForwarding a received fax to another destination Speed dial numbersSearching Address Book for an entry Printing Sent FAX Report AutomaticallySending Machine status and advanced featureFAX Setup Changing the fax setup optionsAuto Report Copy SetupChange Default Changing the copy setup optionsClearing Memory Printing a ReportNetwork Menu OverviewItems Option IPv6 Activate DHCPv6 ConfigNetwork TCP/IP IPv4 StaticUsing Syncthru WEB Service Management toolsIntroducing Useful Management Tools Smarthru Using the Smart Panel ProgramChanging the Smart Panel Program Settings Opening the Troubleshooting GuideUsing SmarThru Using Setip ProgramPrinters Configuration Scanners Ports Using the Linux Unified Driver ConfiguratorOpening the Unified Driver Configurator Printers configurationPrinters tab Scanners configurationSwitches to Printers configuration Switches to Scanners configurationPorts configuration Switches to Ports configurationSharing Ports Between Printers and Scanners Maintenance Cleaning the scan unit Storing the Toner CartridgeScanner lid Scanner glass Document feeder glass White bar Estimated cartridge life Tips for Moving & Storing Your MachineHandling instructions Use of non-Samsung and refilled toner cartridgeClearing Original Document Jams TroubleshootingTroubleshooting Redistributing TonerTips for Avoiding Paper Curls Tips for Avoiding Paper JamsScanner lid Inside the machine Clearing Paper JamsExit area Message Meaning Suggested Solutions Understanding Display MessagesChecking display messages End of life When End Life Replace New cartInstall Toner Network ProblemRemove seal tape Self DiagnosticsPrepare new CartridgeCondition Suggested Solutions Solving Other ProblemsPower problems Paper feeding problemsCondition Possible Suggested Cause Solutions Printing problemsPrinting quality problems Condition Condition Suggested Solution Copying problemsScanning problems Fax problems Samsung Scan Manager ProblemCommon Windows problems Common Linux problems Not scan Common Macintosh problemsAvailable Supplies Supplies and accessoriesHOW to Purchase Available Maintenance PartsChecking REPLACEABLE’S Lifespan Specifications SpecificationsHardware Specifications Environmental SpecificationsElectrical Specifications Power ratingaPower consumption Print Media Specifications Type Size DimensionsTRAY1 Manual Tray Contact samsung worldwide Contact Samsung worldwideCOUNTRY/REG Customer Care WEB Site ION Center South Africa Glossary Emulation Dot Matrix PrinterDuplex Duty CycleMAC address ITU-T No chartIntranet IP addressPostScript ResolutionNetWare OriginalsWatermark Subnet MaskToner Cartridge UNC PathIndex Print resolution set Network setup 80 N-up copy 61 N-up printingPoster, print 54 power off Power saverWindows Watermark
Related manuals
Manual 60 pages 24.41 Kb

SCX-4600, SCX-4623 specifications

The Samsung SCX-4623 and SCX-4600 are multifunction laser printers designed for small to medium-sized businesses and home offices. They combine printing, scanning, copying, and faxing capabilities in one compact device, making them ideal for users looking for efficiency and versatility.

One of the standout features of the SCX-4623 is its printing speed, which reaches up to 24 pages per minute for black and white documents. This swift performance is complemented by a first page-out time of about 8.5 seconds, ensuring that users can quickly print their essential documents without long waits. High-quality output is achieved thanks to a print resolution of up to 1200 x 1200 dpi, delivering sharp and clear text and images.

The SCX-4600 shares many of these features but also includes specific enhancements aimed at improving user experience. This model is equipped with a user-friendly control panel that simplifies navigation through various functions, from printing to scanning. Both devices utilize Samsung’s innovative AnyWeb Print technology, allowing users to easily collect and utilize content from multiple web pages without the hassle of switching between different windows.

In terms of scanning capabilities, both models come with a flatbed scanner that supports a range of resolutions up to 1200 x 1200 dpi. This enables users to scan documents and images with precision. Additionally, the SCX-4623 offers an automatic document feeder (ADF), which can streamline the scanning and copying of multi-page documents, making workflows more efficient.

These printers also feature Samsung's Easy Eco Driver, which helps reduce toner usage and energy consumption, making them environmentally friendly without sacrificing quality. The SCX-4623 and SCX-4600 support various connectivity options, including USB and network printing, ensuring seamless integration into any office environment.

With a compact design, these models are tailored for spaces where desk real estate is limited. Both printers come with a range of security features, including password protection for documents, ensuring sensitive information remains secure.

In summary, the Samsung SCX-4623 and SCX-4600 are robust multifunction printers that provide excellent printing, scanning, copying, and faxing capabilities. Their speed, quality, and user-friendly features make them valuable assets for any office setting, combining technology and functionality in one reliable package.
Top Page Image Contents