JVC RX-DV31 manual Troubleshooting, General, Problem Possible Cause Solution

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Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC‘s service center.

7 General

PROBLEM	POSSIBLE CAUSE	SOLUTION
The power does not come on.	The power cord is not plugged in.	Plug the power cord into an AC outlet.
No sound from speakers.	Speaker signal cables are not	Check speaker wiring and reconnect if
	connected.	necessary.
	The audio cable is not connected	Connect the cord properly (see pages 9 to
	properly.	11).
	An incorrect source is selected.	Select the correct source.
	Muting is activated.	Press MUTING on the remote control to
		cancel the muting.
	An incorrect input mode (analog or	Select the correct input mode (analog or
	digital) is selected.	digital).
Sound from one speaker only.	Connections are incorrect.	Check connections.
	The balance is set to one extreme.	Adjust the balance properly (see pages 28 or
		56).
“OVERLOAD” starts flashing on the	Speakers are overloaded because	1. Press STANDBY/ON on the front panel

display.	of high volume.	to turn off the unit.
		2. Stop the playback source.
		3. Turn on the unit again, and adjust the
		volume.
	Speakers are overloaded because	Press	STANDBY/ON on the front panel to
	of short circuit of speaker terminals.	turn off the unit, then check the speaker
		wiring.
		If “OVERLOAD” does not disappear, unplug
		the AC power cord, then plug it back again.
		If speaker wiring is not short-circuited, contact
		your dealer.
The STANDBY lamp lights up after	The unit is overloaded because of a	Press	STANDBY/ON on the front panel to
turning on the power, but soon the	high voltage.	turn off the unit. After unplugging the power
unit turns off (into standby mode).		cord, consult your dealer.
Remote control does not operate as	The remote control is not ready for	Press a source selecting button first, then
you intend.	your intended operation.	press the buttons you want to use.
Remote control does not work.	It is too far from the unit, or is not	Come closer to the unit. Operate the remote
	facing the unit.	control within 7 m from the unit.
	There is an obstruction hiding the	Remove the obstruction.
	remote sensor on the unit.
	The remote control is not aimed at	Aim the remote control at the remote sensor
	the remote sensor on the unit or	on each component you want to operate.
	components.
	The batteries have been inserted	Insert the batteries correctly.
	into the wrong way round (+/–).
	Batteries are weak.	Replace batteries.
	The remote control signals are not	Enter the correct manufacturers’ code (see
	set correctly.	pages 67 to 69).

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