Mitel Speech Server manual Replying to Messages, To reply to a message

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Mitel Networks Speech Server

SayTo

"Reply to all"

"Call him / her back" "Repeat" or "Play again" "Skip"

"Next"

"Previous"

Reply to sender and all other recipients

Call the message sender

Repeat the current message

Skip the current message and leave it marked as "read"/"unread" Mark the current message as "read" and play the next message Play the previous message.

5.Say "Messenger" to return to the main menu. Examples:

To listen to old voice mails from a certain time period, say "Play old voice mails sent since the last four days." You must give a number of minutes, hours, or days; do not give the date. The number can not be greater than 10.

To listen to an old message (e-mail, voice mail or fax) from Person A (listed in your Personal Directory), received sometime in the last 7 days, say “Play old e-mailfrom Person A, received since the last 7 days.”

To listen to messages from Person X, say "Find messages," and then when prompted, say " Person X."

Replying to Messages

After listening to a message, you can reply either to the message sender only, or to the message sender and all other recipients. The system can deliver a reply to any e-mails received. The system can also deliver a reply to a voice mail message if the sender's e-mail address is listed in either the Company Directory or the Personal Directory.

To reply to a message

1.After hearing the message, say "Reply" or "Reply to all."

2.At the prompt, record your message.

When you have finished recording your message, you can

-Review the message

-Modify the recipient list

-Deliver the message.

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Contents Attendant / Unified Messaging User Guide Page Iii Table of Contents Getting StartedUsing Speech Commands Using Touchtone Commands Using Your PC for Voice MessagesUsing Outlook Web Access Mitel Networks Speech ServerPurpose of this Guide About Mitel Networks Speech ServerBenefits of the System List of Features Enrolling on the System To enrollTo log in from an extension with automatic login LoggingRecording Your Primary Greeting Changing Your Name RecordingTo record your primary greeting To change the recording of your nameSetting Your Personal Preferences Accessing your Personal Web To access your Personal WebTo view your profile settings FeaturesCall Restrictions Changing Your PIN Programming Your NumbersTo set your call forwarding Setting Your Forwarding OptionsManual Login Select the Enable Personal Operator check box Setting your Personal OperatorSetting the Prompt Language Setting the Messaging Options Setting the Notification SettingsSetting Personal Preferences with the Phone To access user optionsCreating Your Personal Directory About Your Personal DirectoryTo create and modify a contact for your Personal Directory Managing Your Contact ListCreating and Modifying Contacts Recording Contact Names Testing Contact Names To test your personal contact entriesSpeaking Tips Expert ModeBarge-in Universal Voice Commands Navigating through the Applications Managing Calls Placing a CallMitel Networks Speech Server Conditions Mitel Networks Speech Server To place a call To call John Smiths SayCanceling a Call To cancel a callTo transfer a call using Speech Server Transferring a CallTo disable call forwarding To query your call forwarding setting Checking a Phone Number Calling the Operator Changing the Language To call the operatorManaging Messages Playing MessagesTo listen to your e-mail and voice messages Replying to Messages To reply to a messageForwarding Messages Forwarding a Message to Another PersonForwarding a Message to a Fax Machine To forward an e-mail, voice mail, or fax to a contact nameTo modify the recipient list before delivering a message Delivering MessagesMaking and Delivering a Message Managing Faxes Playing a FaxForwarding a Fax Printing a FaxTo change your default fax machine setting Managing AppointmentsCreating Appointments To create an appointmentChanging Appointments Deleting AppointmentsTo change an appointment To delete an appointmentTo create a meeting request Managing Meeting RequestsCreating Meeting Requests Changing the Attendees Canceling MeetingsChanging the Date/Time Receiving Meeting Requests Declining Meeting RequestsAccepting Meeting Requests To decline a meeting requestChecking Your Calendar Checking EventsChecking Availability To check for scheduled eventsManaging Tasks Creating TasksChecking Tasks To create a taskTo change the date or description of a task Changing TasksDeleting Tasks Switching to Touchtone To give messaging commands with touchtone dialingPlacing Calls To place a call with touchtone dialingPlaying Messages Making and Sending MessagesTo play your messages To make and send a messageSetting Address Options Setting User OptionsPress To program user optionsSetting Greeting Options To program greeting optionsInstalling the Multimedia Outlook Plug-in To install the Multimedia Outlook Plug-inMitel Networks Speech Server Changing Your Voice Message Playback Voice Message Buttons Function ButtonPlaying Voice Messages To play a voice message with Auto-play When Opening Using Your PC Speakers as a Playback DeviceTo play a voice message with Auto-play When Previewing Using Your Telephone as a Playback Device Replying with Voice To create a voice message Forwarding with VoiceCreating Voice Messages Using Outlook Web Access Mitel Networks Speech Server