Mitel Speech Server manual Accessing your Personal Web, To access your Personal Web, Personal Data

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Mitel Networks Speech Server

Accessing your Personal Web Page

To access your Personal Web Page

1.Open the browser window (Microsoft™ Internet Explorer 5.5 or greater) on your PC.

2.Enter the URL of the login page for your Personal Web Page. Get this URL from your administrator.

3.Enter your login ID and login PIN.

4.If the User Interface Language option is available (on bilingual systems only), select the language for your Personal Web Page from the drop-down menu.

5.Click Login, or press the Enter key.

Your Personal Web Page is displayed. If your login ID or PIN was incorrect you will receive the message "Access Denied". Enter your login ID and PIN correctly.

Tip: Bookmark the Speech Server login page in your browser.

Tip: If you cannot access your Personal Web page, contact your system administrator.

To view your profile settings

•In your Personal Web Page, click My Settings.

The settings that are in your Personal Web Page are dependent on the license that your system has.You can only view these settings. Contact your system administrator if you want to change these settings.

Personal Data

First Name

Your first name as programmed in the system

 

 

Last Name

Your last name as programmed in the system

 

 

Nickname

Your nickname as programmed in the system

 

 

Department

The department that you belong to

 

 

Location

Your location

 

 

Login ID

Your 10-digit (for N.A.) or 11-digit (for U.K.) login ID

 

 

Language

Language setting

 

 

Features

 

 

 

Expert Voice

"enabled" or "disabled"

Interface

In Expert Voice Interface mode, the Speech Server only provides a

 

tone when you call into the system. If you make an error, the Speech

 

Server provides prompts and instructions.

 

 

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Contents Attendant / Unified Messaging User Guide Page Table of Contents Getting Started Using Speech CommandsIii Using Touchtone Commands Using Your PC for Voice MessagesUsing Outlook Web Access Mitel Networks Speech ServerPurpose of this Guide About Mitel Networks Speech ServerBenefits of the System List of Features Enrolling on the System To enrollTo log in from an extension with automatic login LoggingRecording Your Primary Greeting Changing Your Name RecordingTo record your primary greeting To change the recording of your nameSetting Your Personal Preferences Accessing your Personal Web To access your Personal WebTo view your profile settings FeaturesCall Restrictions Changing Your PIN Programming Your NumbersSetting Your Forwarding Options Manual LoginTo set your call forwarding Setting your Personal Operator Setting the Prompt LanguageSelect the Enable Personal Operator check box Setting the Messaging Options Setting the Notification SettingsSetting Personal Preferences with the Phone To access user optionsCreating Your Personal Directory About Your Personal DirectoryManaging Your Contact List Creating and Modifying ContactsTo create and modify a contact for your Personal Directory Recording Contact Names Testing Contact Names To test your personal contact entriesExpert Mode Barge-inSpeaking Tips Universal Voice Commands Navigating through the Applications Managing Calls Placing a CallMitel Networks Speech Server Conditions Mitel Networks Speech Server To place a call To call John Smiths SayCanceling a Call To cancel a callTo transfer a call using Speech Server Transferring a CallTo disable call forwarding To query your call forwarding settingChecking a Phone Number Calling the OperatorChanging the Language To call the operatorManaging Messages Playing MessagesTo listen to your e-mail and voice messages Replying to Messages To reply to a messageForwarding Messages Forwarding a Message to Another PersonForwarding a Message to a Fax Machine To forward an e-mail, voice mail, or fax to a contact nameDelivering Messages Making and Delivering a MessageTo modify the recipient list before delivering a message Managing Faxes Playing a FaxForwarding a Fax Printing a FaxTo change your default fax machine setting Managing AppointmentsCreating Appointments To create an appointmentChanging Appointments Deleting AppointmentsTo change an appointment To delete an appointmentManaging Meeting Requests Creating Meeting RequestsTo create a meeting request Canceling Meetings Changing the Date/TimeChanging the Attendees Receiving Meeting Requests Declining Meeting RequestsAccepting Meeting Requests To decline a meeting requestChecking Your Calendar Checking EventsChecking Availability To check for scheduled eventsManaging Tasks Creating TasksChecking Tasks To create a taskChanging Tasks Deleting TasksTo change the date or description of a task Switching to Touchtone To give messaging commands with touchtone dialingPlacing Calls To place a call with touchtone dialingPlaying Messages Making and Sending MessagesTo play your messages To make and send a messageSetting Address Options Setting User OptionsPress To program user optionsSetting Greeting Options To program greeting optionsInstalling the Multimedia Outlook Plug-in To install the Multimedia Outlook Plug-inMitel Networks Speech Server Changing Your Voice Message Playback Voice Message Buttons Function ButtonPlaying Voice Messages Using Your PC Speakers as a Playback Device To play a voice message with Auto-play When PreviewingTo play a voice message with Auto-play When Opening Using Your Telephone as a Playback Device Replying with Voice Forwarding with Voice Creating Voice MessagesTo create a voice message Using Outlook Web Access Mitel Networks Speech Server

Speech Server specifications

Mitel Speech Server is a powerful platform designed to enhance business communications by providing advanced speech recognition capabilities. This technology is geared towards improving customer interactions and streamlining operations across various industries. With its robust feature set, Mitel Speech Server enables organizations to create efficient and user-friendly voice applications.

One of the key features of Mitel Speech Server is its high-performance speech recognition engine. This engine is capable of accurately interpreting natural language, allowing users to interact with systems using their voice. This functionality is especially beneficial in environments where hands-free operation is necessary or when dealing with high-volume customer interactions.

The platform supports a wide range of languages and dialects, making it suitable for global businesses. Its multilingual capabilities facilitate better communication with diverse customer bases and enhance user experience. Additionally, Mitel Speech Server can be easily integrated with existing telephony systems, ensuring that organizations can leverage their current infrastructure while enhancing it with speech technology.

Another significant characteristic of the Mitel Speech Server is its scalability. Businesses can start with a basic implementation and gradually expand their use of voice applications as their needs grow. The architecture allows for the seamless addition of new features and capabilities without requiring a complete overhaul of the existing system.

Mitel Speech Server also provides advanced call routing capabilities, utilizing speech recognition to direct calls to the appropriate departments or personnel. This not only improves operational efficiency but also enhances customer satisfaction by minimizing wait times and ensuring that callers are connected to the right resources.

The platform incorporates sophisticated natural language processing capabilities, enabling it to understand context and nuances in speech. This leads to a more intuitive user experience, as customers can phrase their requests naturally without needing to conform to rigid command structures.

In terms of architecture, Mitel Speech Server operates on a standards-based platform, which means it can work with various applications and hardware setups. This flexibility allows businesses to customize their solutions to meet specific requirements, whether it’s for customer service, order processing, or technical support.

In summary, Mitel Speech Server combines cutting-edge speech recognition technology, multilingual support, and advanced integration capabilities to empower organizations. Its scalability, robust routing features, and natural language processing make it an invaluable tool for enhancing communication efficiency and improving customer relations.
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