AT&T 2.1.1 manual Opening and Closing the Case

Page 24

Hardware Installation

CAUTION:

Electronic equipment can be damaged by electrostatic discharge. Do not touch any electronic component unless you are properly grounded. Grounding can be established by placing the equipment on a properly grounded work mat and by wearing a properly grounded wrist strap. The wrist strap must have direct contact with the bare skin and must never be worn over clothing. Do not work on equipment unless you are familiar with the necessary procedures for preventing damage caused by electrostatic discharge.

The basic procedure for installing hardware is as follows:

1.Shut off all power and remove all cables.

2.Ground the work mat and wrist strap, and put on the wrist strap.

3.Place the equipment on the grounded work mat.

4.Remove the system module cover.

5.Install or replace circuits on the motherboard.

6.Prepare new circuit boards for installation.

7.Install or replace circuit boards.

8.Replace the cover.

9.Reconnect peripherals and cables.

Opening and Closing the Case

The procedures for opening and closing the case vary from model to model. The procedures for opening the case for the various models are described on the following pages. Find and follow the instructions to open the case of the model you have, then reverse those procedures to close the case.

2-4

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Contents Audix Voice Power 585-310-108 Issue 1, DecemberFCC Warning Statement Contents 6386E/33 WGS Software Installation Configuration Testing and TroubleshootingUpgrade Procedures Recovering from System FailuresInstalling a Second Hard Disk IndexSecuring the Board Removing SIMMs from the Memory Expansion BoardPrinter Operation Panel About This Guide Purpose and ScopeIntended Audience AssistanceConventions Used in This Guide Shown in this style of typeInformation Conventions Related Documents Document NoDocument No -200-1 Introduction Preassembled SystemsPhysical Requirements Selecting a SiteMaterials Checklist DescriptionCheckDescriptionCheck Remote Terminal Package System Diagram T ESystem Diagram Hardware Installation Hardware OverviewHardware Installation General Installation Instructions Opening and Closing the Case Opening the 6386 WGS 6386 WGS Main Cover-Securing ScrewsOpening the 6386E WGS 6386E WGS Removing Top Cover E WGS Access Cover Removal Opening the 6386/SX WGS SX WGS Main Cover-Securing ScrewsOpening the 6386/25 WGS 25 WGS Main Cover-Securing ScrewsOpening the 6386E/33 WGS E/33 WGS Removing Outside Cover E/33 WGS Access Cover Removal General Instructions For Installing Circuit Boards Removing the Slot Cover Inserting a Circuit Board into an Expansion Slot 10. Securing the Board Installing Additional Memory Installing Additional Memory in the 6386 and 6386E WGST E 12. Removing SIMMs from the Memory Expansion Board Hardware Installation 13. Installing SIMMs on the Memory Expansion Board 14. Switch L07LL-1 through L07LL-8 Hardware Installation 16. Location of Memory Simm Sockets on the 6386/SX WGS Sockets Expansion Slots Sockets 19. Location of Memory Simm Sockets on the 6386E/33 WGS 20. Inserting the SIMMs into Sockets Setting Motherboard Jumpers on the 6386/25 and 6386E/33 WGS Total onboard RAM 8MBHardware Installation Hardware Installation 23. Location of Motherboard Jumpers on the 6386E/33 WGS Onboard RAM Configuration Jumpers On the 6386/25 WGS VersionOn the 6386E/33 WGS Serial Port Configuration Jumpers Replacing Disk Drive CablesVDC600Board Configuration and Installation 24. VDC600 Switch and Jumper Locations and Settings IVP4 Board Configuration and Installation Configuration of New Boards 26. Factory Switch ConfigurationsConfiguration of Previously Installed Boards Setting Switch SW1.1 27. Settings for SW1.128. Settings for SW12.1 Determining the Board Configuration by Testing If the numbers do not agree, proceed to Step Hardware Installation Hardware Installation Voice System Administration window appears Configuration Management window appearsRenumbering Voice Channels Move the cursor to Renumber Voice Channels DCP Board Configuration and Installation 29. Location of Jumpers on DCP BoardConnecting Peripherals and Cables 30 WGS System Module Back Panel 31 E WGS System Module Back Panel 32 /SX WGS System Module Back Panel 34 E/33 WGS System Module Back Panel Configuration the Setup Utility Hard diskRunning Setup from a Floppy Disk You may find it necessary to modify the Extended For the 6386/SX, 6386/25, and 6386E/33 WGS, if you are Connecting Voice and Data Lines Connecting the IVP Voice Lines35. IVP4 Board with 884A Adapter for RJ11C Connecting the DCP Data Line Setting Up a Report PrinterHardware Installation Will be in Function Mode with function When pressed in Menu Mode, causesSelected. Also pressing When Printer to store the selected value forSetting the Control Values Connecting the Printer Diagnostics Follow the directions on the screen to run the diagnosticsInstalling a Remote-Access Modem Software Installation Pre-Installation Considerations T EVerifying Hard Disk Size Installing the Unix Operating System To install the Unix operating system, follow these stepsWait for the following prompt to display Create a partition ========= ======Type 100 and press Enter Following message displays Type Y and press Enter Partition menu displays againSystem displays the following message At the end of the analysis, the following displaysType y and press Enter System displays Type y and press Enter System displays the followingT E Disk Size Cylinders File Area Written down in the procedure Verifying Hard Disk Size Enter number of cylinders System calculates the value for /usr2Floppy Diskette System will be rebuilt Only Verifying Unix System Installation Software InstallationInstalling Audix Voice Power Creating a Login for Voice AdministrationT E Please indicate the installation medium you intend to use Installing Integrated Voice Power System Software PressEnter to return to the # promptT E Press 1 and Enter to enable the parallel port Interrupts System displays Monitor Type System displaysEnter the appropriate answer and press Enter Memory Configuration Speech System displays Software Installation Installing Audix Voice Power Application Software T E Please indicate the installation. medium you intend to use Type audix and press Enter. You are asked to confirm Installing the Switch Integration Software Page Installing Cartridge Tape Utility Software System displays a list of interrupts. Then it displays Installing Software for Remote Access Press F2 CHOICES. Continue pressingT E Enter a filename, ‘all’, ‘done’, or ‘files’ Verifying Software Components Printer Software Setup System Administration menu is displayedSoftware Installation Completing Installation Acceptance TestingPress F3 Save T E Testing the IVP4 Switch Settings Peripheral Setup menu appearsEnable/Disable Second Serial Port menu appears DCP ConflictConfiguration Testing Troubleshooting Troubleshooting is limited to two areasPower-On Self Test Hardware VerificationMotherboard problem Bad controller Motherboard problemScreen Item Cause of FailureHard Disk Failure Motherboard Failure Data CorruptionGeneral Diagnostics IVP4 Board Diagnostics Voice System Administration menu is displayedApplication Operation Problems Press F3 Save to begin executionUser Response Message Waiting Lamp will not turn on or offTrouble Indication Unable to login to the Voice Mail Service Outcalls not being made reliably User ResponseTrouble Indication Stop and restart the voice systemUpgrade Procedures Upgrade Procedures Upgrading from Release 1.1 to ReleaseT E Upgrade Procedures Face Face Help Fmli Type y or n as appropriate Type y and press Enter Following message appears Type y and press Enter Following messages appearUpgrade Procedures You will now see a series of .‘ s Upgrade Procedures Upgrade Procedures Upgrading from Release 2.0 toTalkfile 46 phrase all t a l k f i l e 4 7 p h r a s e a l l Upgrade Procedures Upgrade Procedures Do you wish to continue removal Audix Voice Power? Upgrade Procedures T E Upgrade Procedures Parallel Ports System displays Monitor Type System displays Enter the appropriate answer Adds the following message Unix Kernel has been rebuiltPlease indicate the installation medium you intend to use T E Upgrade Procedures Scrpwdb T E Upgrade Procedures Upgrade Procedures Backing Up Administrative Files At the Personal Backup menu, move the cursor to Selective Backing Up Speech Files Restart the procedure Backing Up Speech Files Formatting a Floppy Disk Upgrade Procedures Recovering from System Failures Recovering from Hard Disk Crash Recovering from Motherboard FailureRecovering from Data Corruption Confidence Test Materials Required for Restoring Files Restoring FilesRestoring Administrative Files Restore in progress Restoring Speech Files Restoring speechBe sure to return all channels to Inserv Installing a Second Hard Disk IntroductionInstalling the Second Hard Disk Usr/vmdb Usr/ocdbOperating System, in Chapter Appendix a Installing a Second Hard Disk Modification software, installation Backup Cartridge Tape Utility software, installingCreating, voice administration login DCP Board Conflict with serial port 2,3-45installationGrounding procedure Humidity requirements InstallationFiles, restoring HardwareRemote-access, installing modem, 2-66Requirements Problems, application operation Recovery fromTouch-Tone, keys representation Unix operating system installation UpgradingVerifying
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