Sterling Plumbing scc2 specifications Technical Assistance Contact Information, Parts Department

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8-4 Technical Assistance (Contact Information)

Parts Department

Call toll-free 7am–5pm CST [800] 423-3183 or call [630] 595-1060, Fax [630] 475-7005

The ACS Customer Service Group will provide your company with genuine OEM quality parts manufactured to engineering design specifications, which will maximize your equipment’s performance and efficiency. To assist in expediting your phone or fax order, please have the model and serial number of your unit when you contact us. A customer replacement parts list is included in this manual for your convenience. ACS welcomes inquiries on all your parts needs and is dedicated to providing excellent customer service.

Service Department

Call toll-free 8am–5pm CST [800] 233-4819 or call [630] 595-1060 Emergencies after 5pm CST, call [847] 439-5655

We have a qualified service department ready to help. Service contracts are available for most products.

Sales Department

Call [630] 595-1060 Monday–Friday, 8am–5pm CST

Our products are sold by a world-wide network of independent sales representatives. Contact our Sales Department for the name of the sales representative nearest you.

Contract Department

Call [630] 595-1060 Monday–Friday, 8am–5pm CST

Let us install your system. The Contract Department offers any or all of these services: project planning; system packages including drawings; equipment, labor, and construction materials; and union or non- union installations.

2–Pump 20-Station Controllers

Appendix

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Contents SCC 2-Pump 20-Station Controllers Parts and Service Department Shipping Information Warranty Returns Credit ReturnsTable of Contents Safety Restoring a LOST/CORRUPT PROGRAM...380 How to Use This Manual SafetySafety Symbols Used in this Manual Controller Safety Tags Wear Safety Glasses and Work GlovesSafety Devices and Interlocks Safety Circuit StandardsSafety Device Lock-Outs Fail Safe OperationGeneral Responsibility ResponsibilityOperator Responsibility Maintenance Responsibility Reporting a Safety DefectStandard Features Functional DescriptionModels Covered in This Manual General DescriptionOptional Features Controller FeaturesUncrating InstallationMounting the Control Panel Pump 20 Station Controller with 6 Display Controller Identification Serial Number Tag Located on the side of the controller boxMaking Control Panel Power Drop Wiring Connections Connecting the Control Panel to Vacuum HoppersConnecting the Control Panel to the Pump Package Electrical ConnectionsSetting the Number of Stations and the Number of Pumps Set-upMenu Screen Setting Up Alarm Duration System Setup ScreenSetting Up Pump Staging Setting Up Touch Switch DelaySetting Up Stations Setting Up a Single StationStation Setup Screen Copying Settings from One Station to OthersStation Copy Screen Setting Up Pumps Setting Up a Single PumpPump Setup Screen Copying Settings from One Pump to the OtherPump Copy Screen Setup Password Finishing Setup Setting Up PasswordsOperator Password Page Initial Startup Operation OverviewBasic Tasks Reviewing Station StatusReviewing Pump Status Pump Status Screen During OperationPassword Entry Screen Logging On and Logging OffEnabling and Disabling Stations and Pumps Reviewing and Adjusting Basic Station Settings Starting and Stopping the SystemAdjusting Convey Time and Dump Delay Navigating Among the Station Operator ScreensReviewing and Resetting a Pump Hour Meter Adjusting Advanced SettingsActivating and Stopping Priority Convey for a Station Transferring Stations to a Standby Pump Transfer To Standby Pump Screen Standby Pump Errors AlarmsReviewing Alarms Alarm Log Screen Silencing AlarmsRestoring a Lost or Corrupt Program Corrective MaintenancePLC Memory Module Page Configurable Settings/Defaults Station Setup Factory PresetsPump 20-Station Controllers Configurable Settings/Defaults Pump Setup Factory Presets Idle Time OptionsTroubleshooting General TroubleshootingPump Alarms Station AlarmsSystem Alarms Drawings and Diagrams WarrantyAppendix AC Voltage Spare Parts ListDC Voltage Service Department Technical Assistance Contact InformationParts Department Sales Department