Sony BRC-Z330 operating instructions Troubleshooting, Symptom Cause Remedy

Page 58

Appendix

Troubleshooting

Before bringing in your camera for service, check the following as a guide to troubleshoot the problem. If the problem cannot be corrected, consult with your Sony dealer.

Symptom

Cause

Remedy

The power of the camera is not turned

The supplied AC power adaptor is not

Insert the power cord firmly as far as it will

on.

connected to the DC IN 12V jack firmly.

go.

 

 

 

 

The AC power cord is not inserted firmly into

Insert the power cord firmly as far as it will

 

the AC power adaptor or the AC outlet.

go.

 

 

 

The camera cannot be turned on with the

IR-RECEIVE in the SYSTEM menu is set to

Use the RM-BR300 Remote Control Unit to

supplied Remote Commander.

OFF.

open the menu and set IR-RECEIVE to ON.

 

 

(page 28)

 

 

 

The picture is not displayed on the video

The video cable is not connected properly.

Check the connection between the camera and

monitor connected to the camera.

 

video monitor.

 

 

 

 

The exposure is not set correctly on the

Set the exposure correctly in the EXPOSURE

 

camera.

menu.

 

 

 

Pan, tilt or zoom cannot be operated.

Any menu is displayed on the monitor screen.

Press the DATA SCREEN button on the

 

 

supplied Remote Commander or the MENU

 

 

button on the RM-BR300 Remote Control

 

 

Unit to turn off the menu from the monitor

 

 

screen.

 

 

 

 

The panning or tilting range is limited.

Change the PAN-TILT LIMIT setting in the

 

 

PAN TILT ZOOM menu (page 27).

 

 

 

The Remote Commander does not work.

The CAMERA SELECT button you pressed

Press the CAMERA SELECT button

 

on the Remote Commander does not match

corresponding to the IR SELECT switch

 

the number set with the IR SELECT switch

setting on the camera (page 33).

 

on the camera.

 

 

 

 

The camera cannot be operated with the

The connection using the VISCA RS-422

Check that the connection to the VISCA RS-

RM-BR300 Remote Control Unit.

connectors is not correctly made.

422 connectors is correctly made, and the RS-

 

 

422 cable is properly connected.

 

 

 

 

The BOTTOM switch on the bottom of the

Identify the address of the camera (page 14),

 

camera is set to any other address than “0

then set the MODE selector on the rear of the

 

(AUTO).”

Remote Control Unit to the same address

 

 

(page 18).

 

 

 

 

VISCA control setting is not correct.

Select the proper setting (RS-232C or RS-

 

 

422) with the BOTTOM switch on the bottom

 

 

of the camera (page 14) and the DIP switch on

 

 

the Remote Control Unit (page 18).

 

 

 

 

The communication baud rate setting of the

Select the same communication baud rate

 

camera and the RM-BR300 differ.

(9600 bps or 38,400 bps) with the BOTTOM

 

 

switch on the bottom of the camera (page 14)

 

 

and the DIP switch on the Remote Control

 

 

Unit (page 18).

The NC (No Connection) switch is set to ON. Set camera address selector switch 9, 10 of the BOTTOM switches on the bottom of the camera to OFF (page 14).

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Troubleshooting

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Contents HD Color Video Camera For the customers in Canada Owner’s RecordFor the customers in the U.S.A For the customers in Europe, Australia and New ZealandTable of Contents Appendix Precautions Focal plane White flecksAliasing FlickerFeatures Remote commander Supplied Components and AccessoriesCamera MPA-AC1 AC power adaptor Sony AC power cord Ceiling bracket a Ceiling bracket B Wire ropeOptional Products BRS-200 Remote Camera Operating SwitcherBRBK-HD2 HD-SDI Output Card System configuration System ConfigurationThis system allows you Overview System Configuration BRBK-HD2 Front Location and Function of PartsCamera RearSetting of the Bottom switches BottomRemote Commander supplied Lock button and indicator RM-BR300 Remote Control Unit not suppliedInstalling batteries Mode buttonWhen the menu of the camera is not displayed When the menu of the camera is displayedVisca RS-422 connector Mode selectorVisca RS-232C connector TALLY/CONTACT connectorWk ON/OFF switch BRBK-HD2 HD-SDI Output Card not suppliedAbout On-Screen Menus Setting MenusMain Menu To return to the main menu Menu Operation Using the Supplied Remote CommanderOperation Through Menus To return to the normal display4,5 Exposure Menu Mode exposure modeFor the 1080/59.94i or 720/59.94P signal format EX-COMP exposure compensationColor Menu White Balance white balance modeTo set the Color AE Picture Menu To set the Color DetailFocus Menu Black and white modeMode focus mode AF Assist auto focus assistPAN Tilt Zoom Menu Setting range of PAN LEFT/PAN RightSetting range of Tilt DOWN/TILT UP Zoom digital zoomSystem Menu IR-RECEIVE infrared signal receptionIMG-FLIP image flip Video OUT Menu Display Info information displayStatus Menu Turning on the Power To turn on/off the camera using the Remote CommanderTo face the camera back to the front Pan/Tilt and Zoom OperationPanning and Tilting If you accidentally move the camera with your handFocusing on a Subject Adjusting the CameraOperating Multiple Cameras with the Remote Commander ZoomingStoring the Camera Settings in Memory Shooting with Back LightingTo recall the stored settings To cancel the preset memoryOperation Using the RM-BR300 Remote Control Unit Operating Multiple CamerasTo assign camera addresses manually To assign camera addresses automaticallyTo set a limit on the maximum panning/ tilting speed Joystick Movement Setting Camera One-push auto focusing during manual focus adjustment Mode ONE Push AWB Shift VALUE/R Back LightTo adjust the white balance automatically Adjusting the White BalanceAdjusting the Brightness To adjust the white balance manuallyTo store camera settings Storing Camera SettingsTo select positions 9 to Setting the Speed of the Camera Moving to a Preset Position To install the camera on a desk InstallationInstalling the Camera Attaching an Output CardBefore installation Installing the Camera in a High PositionTo attach the camera to a tripod Installation on a ceiling example Wire rope supplied 3M4 Installation on a shelf, etc. in a high position example To remove the cameraWire rope supplied Installation and Connections To remove the camera Connecting the RM-BR300 Remote Control Unit Connecting to an AC OutletConnections Visca RS-422 Connecting a Device Equipped with Visca RS-232C Connector Connecting a Device Equipped with Visca RS-422 ConnectorVisca RS-422 HD-SDI Input Connectors Generator Connecting a VTR Equipped withTo connect a single camera To connect multiple cameras to the HD sync signal generator You can connect up to seven camerasList of Messages Indicators on the BRC-Z330 cameraMessages for the BRC-Z330 camera Troubleshooting Symptom Cause RemedyAppendix Troubleshooting Menu Configuration Full AutoNormal YP BP R Color Gain Color HUE Color Matrix Enhance General presetting items Presetting ItemsPresetting menu items Setup not available for 1080/50i output signal Supplied accessories SpecificationsInput/output connectors SystemAlways verify that the unit is operating properly before use Ceiling Bracket B DimensionsBRC-Z330 Video Camera Top Side FrontRM-BR300 Remote Control Unit Top Visca RS-232C OUT connector mini DIN 8-pin, female Visca RS-422 connector connector plug 9-pinVisca RS-232C in connector mini-DIN 8-pin, female Pin AssignmentsRM-BR300 Remote Control Unit optional Visca RS-232C output connector mini DIN 8- pin, femaleThird to Seventh BRC-Z330 Wiring Diagram of Visca RS-422 ConnectionRM-BR300 Remote Control Unit Second BRC-Z330Using the Visca RS-422 Connector Plug To remove the connector plug

BRC-Z330 specifications

The Sony BRC-Z330 is a sophisticated PTZ (pan-tilt-zoom) camera that has gained popularity in various applications, including broadcasting, event production, and corporate video conferencing. One of its most striking features is its ability to deliver high-quality images through a 1/2.8-type Exmor CMOS sensor. This sensor allows the BRC-Z330 to capture stunning Full HD 1080p video at 60 frames per second, making it suitable for fast-paced environments.

The camera features a 30x optical zoom lens, which is complemented by a 12x digital zoom, providing users with the ability to focus on details from a considerable distance. With a focal length range of 4.5mm to 135mm, it is versatile enough to work in various shooting scenarios, whether it be capturing wide shots of a conference room or zooming in on a speaker at an event.

In terms of connectivity, the BRC-Z330 offers multiple output options, including HDMI, 3G-SDI, and composite video outputs. This flexibility allows for seamless integration into different broadcasting and recording setups. Additionally, the camera supports IP streaming, enabling remote access and control over a network, which is invaluable for multi-camera setups and remote production tasks.

The BRC-Z330 employs advanced image processing technologies, such as Sony's Dynamic Contrast Enhancement and XDNR (eXtended Dynamic Noise Reduction). These features work to optimize image quality in various lighting conditions, ensuring crisp and clear visuals even in challenging environments.

For ease of operation, the BRC-Z330 is equipped with a user-friendly interface and can be remotely controlled via RS-232 or RS-422 protocols. This functionality is ideal for situations where the camera needs to be adjusted without physical intervention, such as live-streaming events or remote interviews.

Another significant characteristic of the camera is its compact and discreet design, allowing it to blend into various settings without being obtrusive. With its impressive specifications and technological capabilities, the Sony BRC-Z330 has become an essential tool for professionals seeking high-quality video solutions in the ever-evolving world of media production. Its reliability, versatility, and excellent image quality make it a worthy investment for any organization focused on producing top-tier content.
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