Panasonic WV-NM100 operating instructions If the camera and the PC are connected Same subnet

Page 69

Symptom

Cannot access from the browser

The picture is not displayed.

The picture is not refreshed.

The HTML documents are not displayed.

	Possible cause / Possible solution	Reference page


	• Is the same IP address assigned to other devices?
	Are there contradictions between the address and
	the network subnet to be accessed?
	If the camera and the PC are connected in the
	same subnet
	Is the IP address of the camera and the PC set in a
	common subnet?
	Is "Use Proxy Server" for the setting of the browser	–
	selected?	–
	selected?
	When accessing a camera in the same subnet,
	entering the address of the camera in the "Don't Use
	Proxy For These Addresses" box is recommended.
	If the camera and the PC are connected in a
	different subnet
	Is the IP address of the default gateway set for the
	camera correct?

• Is the camera's power ON?	10

• Depending on the version of your browser, there
might be difficulties refreshing the picture and oper-
ating the camera.	8
Using Netscape Communicator 4.73, 4.78, or
Internet Explorer 5.5, 5.5SP2, 6.0 is recommended.

• Depending on the traffic of the network or the con-
centration of access to the camera, there might be
difficulties displaying the camera picture.	–
Click the reload button of the browser to request the
camera picture to be refreshed.

• The HTML files in the camera might be broken.
Refer to page 10 for the initialization of the files by	10
pressing the HTML document initialization switch.

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Contents Operating Instructions English Version Important Safety Instructions Contents Advanced Settings for Operation mode Preface FeaturesDo not aim the camera at bright light sources PrecautionsMPEG-4 plug-in is exclusive to Internet Explorer PlatformTrademarks and Registered Trademarks Inside of the connector cover Front ViewRear View Installations Connections Connection exampleRequired cable LAN Using with an Intranet LAN Connection typeRequired hardware Using via the Internet Connection typePreparations for the Setup SetupItems included in the software Setup with the Provided Panasonic IP Setup SoftwareDhcp DNS Using Windows 98 SE Network Setup of the PCScreenshot Using Windows Screenshot Using Windows XP Category View Network Connections window appears Network Setup of the Camera Basic setup page appears Click the Advanced setup button WAN Connection type Description of the parameter Bootp Installation of the MPEG-4 Plug-in Basic Settings Characters for Camera name Up to 32 char Power/Link/Access LEDHour, minute and second Camera positionMonitoring a Still Picture of a Single Camera Browsing PicturesImage capture size Quality of imagePanning and tilting Adjustment of the brightness of the pictureImage Size One time panMonitoring the Motion Picture of a Single Camera Adjustment of the brightness of the motion picture Monitoring Still Pictures of Multiple Cameras Operation mode page of Advanced setup appears How to Operate Monitoring the Picture of a Camera in a Preset Position Browsing Pictures Saving the Currently Monitored Picture on the PC Motion Detector Function Action when Motion is DetectedInform by sending e-mails Detecting Motion in the Monitored Area Pre-alarm External alarm inputPost-alarm Alarm typeSetting of the Motion Detection Area Alarm page appears To view the previous or next picture automatically Viewing the Picture Stored in the CameraTransferring Pictures to the Server Mode PasswordDirectory Non alarm transmission Check onFile name Date & TimeTransferring Pictures to the Server when Motion is Detected Alarm Connector and AUX Output Connector Customizing the Contents of the Alarm MailOther Functions Advanced Settings for Operation mode Advanced SettingsMPEG-4 mode setup Operation mode selectionBandwidth control Refresh intervalAdjusting the Picture PAN / Tilt calibration Hold SharpnessSettings for the Host Authentication Host address Access levelSettings for the User Authentication Example admin System Settings Synchronization with NTP server Time is adjust Time adjustmentTime setup year-month-day hourminsec NTP portDefault setting for User name Default setting for Host name WV-NM100 User nameCharacters for Password Default setting for PasswordSnmp Settings Default setting for Equipment name Default setting for Community name public Equipment nameDefault setting for Location Community nameFirmware Upgrade Using HelpPossible cause / Possible solution TroubleshootingIf the camera and the PC are connected in a Different subnet If the camera and the PC are connected Same subnetIf Internet Explorer is used If Netscape Communicator is usedCamera SpecificationsTerm Explanation Glossary of TermsTerm N1102-1013 V8QA6036BN